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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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March 08, 2023

Always feel at home when I visit or come to buy a cat from the dealership. More

by colec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike means, Shad Buchanan, Nancy Voss, Heather Bennett, Michael Cooney, Brian Bess
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Mar 09, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you always feel at home when visiting our dealership, whether it's to buy a car or simply to stop by. We are grateful for your trust and loyalty, and we look forward to continuing to exceed your expectations in the future. Thank you again for choosing Gatorland Toyota. If you have any questions or concerns, please do not hesitate to reach out to us. We are always here to help.

March 07, 2023

Excellent dealership and service advisors. Easy to make an appointment and was quickly taken care of once at the dealership. I highly recommend this dealership, their service department, and t More

by jgrantham411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins, Russ Chernitsyn, Brett Valentine
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Mar 07, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with our dealership and service advisors. We're thrilled that you found it easy to make an appointment and were quickly taken care of once you arrived. We're also pleased to hear that you highly recommend our dealership, service department, and parts department. Thank you again for your feedback, and we look forward to serving you in the future!

March 07, 2023

Good. Friendly. Comfortable. Professional. Keep me updated about my car. Find issue with my car. More

by jonathancarranza82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Mar 07, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave such a positive review of our services. We take pride in keeping our customers informed about their vehicles and we are glad to hear that you appreciated the updates provided. We look forward to providing you with the same level of excellent service in the future. If you have any questions or concerns, please do not hesitate to reach out to us. Thank you for choosing Gatorland Toyota for your automotive needs.

March 07, 2023

Professional comprehensive management Troubleshooted complicated issues. However, we had to initiate communication to inquire what progress made/when able to pick-up vehicle More

by mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Brian Bess
Report | Print
Mar 07, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your feedback with us. Thank you again for choosing our dealership for your service needs, and we hope to have the opportunity to serve you again in the future.

March 06, 2023

Great dealership and service center… have been dealing with them a long long time now! More

by Drew1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins, Ian Roberts, Nancy Voss
Report | Print
Mar 06, 2023 -

Gatorland Toyota responded

Thank you for your review and for taking the time to share your experience! We are happy to hear that you have been dealing with us for a long time and that we have consistently provided great service to you over the years. We value your feedback and look forward to continuing to provide you with the same great service that you have come to expect from us. Thank you again for choosing Gatorland Toyota for your automotive needs!

March 06, 2023

Work done well and with information to make choices. Friendly service staff who knows their jobs. More

by JRSEGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Mar 06, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with our service staff. We are thrilled to hear that they were friendly, and knowledgeable and provided you with the information needed to make informed choices. Our team takes pride in delivering high-quality work and providing exceptional customer service, and your feedback serves as a testament to their dedication. We appreciate your business and look forward to serving you again in the future.

March 06, 2023

Excellent service. I made an appointment on the Toyota app but you all didn’t have my appointment in the computer. I had a copy of the appointment. Ian saw me right awa More

by Ljam352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Mar 06, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us. We apologize for the mix-up with your appointment, but we are glad to hear that Ian was able to assist you promptly and with a smile. We appreciate your business!

March 04, 2023

Gatorland is the most honest and trustworthy dealership. They never try to do anything to your car that’s not needed. I would never take my 2011 4 runner anywhere else. More

by Janice R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Mar 06, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We take great pride in providing our customers excellent service and treating them with respect and transparency. Your loyalty means a lot to us, and we appreciate your confidence in our ability to take care of your 2011 4Runner. We'll be sure to pass your comments along to our team. We look forward to serving you again soon!

March 04, 2023

Did not try to get get me to pay for Service that was not needed. More

by CKETHERINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Mar 06, 2023 -

Gatorland Toyota responded

Thank you for taking the time to write this review. Our goal is to provide our customers with the best possible service and make sure that they get exactly what they need without any unnecessary costs. We appreciate your trust in our expertise, and we'll continue to provide you with the same level of service in the future!

March 03, 2023

Very polite and prompt eager to help and professional mannered I was impressed with the smooth process More

by Yoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Mar 03, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team provided you with exceptional customer service and that you found our process to be smooth and hassle-free. We appreciate your feedback and will be sure to share your kind words with our team. Thank you for choosing our business and for allowing us to serve you. We look forward to continuing to provide you with exceptional service in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Thank you again for your review, and have a great day!

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