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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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March 11, 2023

Everyone was very helpful and nice. Did an excellent job on repairing my car. I had a great experience More

by kimmc011965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Means. Tyler, Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Brian Bess, Brett Valentine, Ariana Jordan
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Mar 13, 2023 -

Gatorland Toyota responded

Thank you for leaving such a positive review of your experience with our auto repair service. We're thrilled to hear that our team was able to assist you in a friendly and helpful manner and that we were able to repair your car to your satisfaction. Thank you again for choosing our dealership. We appreciate your business!

March 09, 2023

Friendly staff, but an oil change took 2. 5hrs. Got a call while I was there asking to buy my car. More

by pagaines0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iliana Mullins
Report | Print
Mar 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your recent experience with us. We are happy that our staff provided you with friendly service. However, we apologize for the inconvenience of your oil change taking longer than expected. We appreciate your feedback and value your business. We hope to have the opportunity to provide you with a better experience next time. Thank you for choosing our service center.

March 09, 2023

I depend on the mechanical skills,knowledge and technical expertise of everyone that repairs the vehicles! I know through observation that they also respect the engineering expertise that goes into designing More

by papadaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Mar 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with our service department. We are pleased to hear that you appreciate the mechanical skills, knowledge, and technical expertise of our team. Our team is dedicated to ensuring that your vehicle is running at its best, and we take pride in maintaining the quality and safety of Toyota vehicles. We are glad that your Toyota has provided you with dependability, as this is precisely what Toyota is known for. Thank you for choosing our service department for your vehicle servicing needs, and we look forward to serving you again.

March 09, 2023

Brought in a car with very specific issues. Dealership had car for a week. Charged me $340 and didn't even give me any sort of answers as to the issues brought in for. Sad to see Toyota has thi More

by HK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Report | Print
March 09, 2023

Why have an appointment when it is two hours before they look at the car More

by dannygrueser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Mar 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your recent experience with us. We apologize for any inconvenience you experienced regarding the wait time for your scheduled appointment. We appreciate your patience and understanding and hope to have the opportunity to provide you with a better experience next time.

March 08, 2023

As easy as it should be. Not from around here but it did not matter. More

by markpeterson1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Report | Print
Mar 08, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us a review! We're glad to hear that we were able to meet your expectations and make your visit a positive one. We hope to see you again in the future!

March 08, 2023

Had an 11:15am appointment for my high mileage car. Arrived early and was taken care of. Everything was explained. More

by coachmark10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Ariana Jordan
Report | Print
Mar 08, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us a review! We're glad that you had a positive experience during your appointment. We hope to see you again for any of your automotive needs!

March 08, 2023

This dealership took care of me even though I was only passing through the area. They were very courteous and fast. More

by Annetkfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Mar 08, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with our dealership. We are happy that we were able to meet your expectations and provide you with the care you deserve. We appreciate your business. If there is anything else we can do to assist you, please do not hesitate to contact us!

March 08, 2023

The dealership makes an effort to communicate after the car purchase. There has been consistent organization in service schedules and opportunities for services and new purchases. More

by FRESHTULIPS
Service Time
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Mar 08, 2023 -

Gatorland Toyota responded

Thank you for taking the time to write such a positive review of our dealership's post-purchase communication and service efforts. At our dealership, we believe that the customer experience extends far beyond the initial purchase. We are committed to building lasting relationships with our customers by providing excellent service and ensuring that their vehicles remain in top condition. Please do not hesitate to reach out to us if you have any further questions or concerns regarding your vehicle or any future purchases. Once again, thank you for your kind words, and we look forward to continuing to provide you with exceptional service in the future.

March 08, 2023

Shad is Awesome. I had a great experience. Thank you for everything. I'm grateful More

by Melslyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Mar 08, 2023 -

Gatorland Toyota responded

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience and that Shad was awesome. Our team takes great pride in providing exceptional service, and we're so happy that we could exceed your expectations. Your kind words mean the world to us, and we truly appreciate your business. Thank you once again for choosing us and for your generous praise. We hope to see you again soon!

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