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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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March 26, 2023

Great service all the way around! Very professional staff members and very accommodating!Very fast with our vehicle and great work! More

by mikewideman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ainsworth, Brett Valentine
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for sharing such a fantastic review about your recent visit to our dealership. We are thrilled you had a great experience with our professional and accommodating staff. Thank you for choosing our dealership for your automotive needs. We appreciate your support and look forward to serving you again soon.

March 26, 2023

Ian is a superb service rep. I really appreciate the video of the service. I could not be a more satisfied customer. Thank You. Bob O'Connell. More

by OBOBLUNAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with Ian and our service department. We are thrilled that he provided you with superb service and that you found the video of the service to be helpful. We appreciate your kind words and will pass them along to Ian!

March 26, 2023

The service was great had my car towed in and it was fixed by the time I got off of work. Thanks. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for sharing your experience. We are thrilled that your service experience was great and that we were able to fix your car on time. We look forward to serving you again in the future and continuing to exceed your expectations.

March 26, 2023

Shad is the best service representative. Very professional and Prompt service from him all the time More

by Sonakaushal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your experience with Shad and our service department. We are thrilled that he provided you with professional and prompt service. Our team is dedicated to providing exceptional customer service, and we are proud to have Shad as a member of our team. We'll pass along your kind words to him. We look forward to serving you again soon!

March 26, 2023

Always have a good experience. I really like how you are informed about the status of your car thru texts. More

by ERINPAR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Mar 27, 2023 -

Gatorland Toyota responded

We are thrilled that you always have a good experience with us and that you appreciate our text message updates about the status of your car. We are pleased to know that our text message updates have been helpful to you and that we have met your expectations. Thank you for choosing Gatorland Toyota. We look forward to serving you again!

March 26, 2023

Service was good made appointment the same day and was done in reasonable time great More

by Carmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Mar 27, 2023 -

Gatorland Toyota responded

We're thrilled to hear that you made a same-day appointment and that our service team provided satisfactory service in a reasonable amount of time. Thank you for taking the time to share your positive experience with us and for choosing our dealership for your automotive needs!

March 26, 2023

The people were always patient with me when I called ,no matter the times I called. Very nice people working the phones. And I'm very pleased with the fix of my car. Thank you More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ramsby, Bryan Fisher
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for sharing your experience with us. We're thrilled to hear that our team was always patient and accommodating when you called and that our staff was pleasant and helpful over the phone. We're also happy to hear that the fix on your car was successful and that you're pleased with the outcome. Thank you for choosing our dealership for your automotive needs, and we look forward to serving you again in the future.

March 26, 2023

Gatorland Toyota is a top notch auto company. I look forward to the notice on my PriusV that it’s time for the maintenance check. The employees are so nice and helpful. More

by Lynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with Gatorland Toyota. We are pleased to know that our employees were able to assist you, and we appreciate your kind words. Thank you for choosing Gatorland Toyota for your automotive needs. We look forward to serving you again in the future and continuing to exceed your expectations.

March 25, 2023

Great fast service they were efficient and efficient I would definitely go back for my next service More

by lowryjonathan06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us. We are happy you received excellent and efficient service during your recent visit to our service department. Thank you for choosing our service department for your needs!

March 25, 2023

Brian Bess goes above & beyond so you can understand everything being done to service your vehicle. More

by Tedder4
Recommend Dealer
Yes
Employees Worked With
Paul McArthur, Iliana Mullins, Brian Bess
Mar 27, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with Brian Bess and our service department. We are delighted to hear that Brian explained everything in a way that was easy to understand. We will pass on your kind words to Brian and the rest of our team!

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