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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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April 12, 2023

Great service, and everything in time. Nancy was very helpful and provided great customer service. More

by Rafael trivino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Apr 13, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and that Nancy was able to provide you with excellent customer service. We appreciate your business!

April 10, 2023

It's fine. I had no problems with my service visit last Saturday. Brett was pleasant. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us a review about your recent service visit with us. We're glad to hear that everything went well and that Brett was able to assist you in a friendly manner. At Gatorland Toyota, we strive to provide the best possible service to all our customers, and we're thrilled to hear that we met your expectations. We hope you'll continue to choose us for all your service needs in the future. Thank you for your business!

April 10, 2023

Fantastic Customer service. Clean, informative, organized, professional, speedy, delicious doughnuts, kind employees, comfortable waiting area, easy to make appointments. More

by mcklau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to write this lovely review of our dealership! We are thrilled you had a positive experience with our customer service, doughnuts, and atmosphere. Our team works hard to ensure that every aspect of our business is clean, organized, and professional, so it's great to hear that it's paying off. Thank you again for your kind words!

April 10, 2023

They were courteous, and also kept me informed of the status of my maintenance service. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for sharing your experience with us! We're delighted the team provided courteous and informative service during your maintenance appointment. We believe that keeping our customers informed about the status of their service is essential to creating a positive experience, so it's great to hear that our efforts are appreciated. Thank you again for choosing our business, and we hope to see you again soon!

April 09, 2023

Even with an appointment it took 2 hours for oil change. They have the slowest service and overbook appointments. More

by Chadsmom15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your feedback with us and for bringing this to our attention. We apologize that we were not able to complete your service promptly. We understand that your time is valuable, and we apologize for any inconvenience this may have caused. We hope to have the opportunity to make it up to you in the future.

April 08, 2023

Always a pleasurable visit. Keeps me informed of what needs to be done ahead of time and of cost to allow to plan ahead. More

by tap02d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rogers, Brett Valentine
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us. We are happy that you had a pleasant visit and that our team kept you informed of what needed to be done ahead of time and the associated costs. Thank you again for your feedback. We look forward to continuing to provide you with excellent service!

April 08, 2023

Great service from gatorland toyota. Will visit them soon for oil change of my car. More

by rafidmuttaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your experience with Gatorland Toyota! We are thrilled you had a fantastic service experience with us. We appreciate your support. We are looking forward to seeing you again soon for your next oil change appointment. Thank you again for choosing Gatorland Toyota for your automotive needs.

April 08, 2023

Very knowledgeable and easy transaction in buying a new car. Dan M. is the man. More

by jmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a smooth and easy transaction when buying a new car and that Dan provided you with the knowledge and support you needed to make a confident purchase decision. At Gatorland, we strive to provide our customers with exceptional service and expertise. We are proud to have team members like Dan who go above and beyond to deliver a great experience!

April 07, 2023

Xxx xxx xxx xxx xxx xxx xxx xxx xxx xx xx xx xx xx xxx good service More

by ROBERTSTLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Apr 10, 2023 -

Gatorland Toyota responded

We strive to provide our customers with top-notch service, and we're delighted to hear that we provided you with a 5-star experience. Thank you for your business!

April 07, 2023

They are always very friendly and professional. My car is well maintained and they work with me to reduce cost (coupons) More

by MeganR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Apr 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us such a positive review. We are happy our team has consistently provided you with friendly and professional service. We take pride in maintaining a welcoming and supportive environment for our customers. We're glad to know that you have been able to take advantage of our cost-saving coupons. Thank you for choosing us as your service provider, and we look forward to continuing to provide you with top-notch service in the future.

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