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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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April 26, 2023

Ian is personable and efficient. Don't make this a pain in the xxx by requiring more than I want to say. More

by red34start
Recommend Dealer
Yes
Employees Worked With
Ian Robert's
Apr 26, 2023 -

Gatorland Toyota responded

Thank you for your feedback! We're glad to hear that Ian provided you with personable and efficient service. We appreciate your kind words about his professionalism. If there's anything else you'd like to share or if you have any further questions, please feel free to let us know. We value your business and look forward to serving you again in the future!

April 26, 2023

Beautiful repair job. Excellent communication with staff. Really appreciate getting back a nicely detailed car. Thank you! More

by tme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Ramsby, Bryan Fisher
Apr 26, 2023 -

Gatorland Toyota responded

Thank you for leaving us such a positive review! We're delighted to hear that you were happy with the repair job on your car and that our staff provided excellent communication throughout the process. We understand how important it is to keep our customers informed every step of the way, and we're glad to hear that we met your expectations in this regard. We're also thrilled to hear that you appreciated the detailed cleaning of your car. Thank you for choosing Gatorland Toyota!

April 26, 2023

5 Ian Roberts 5 First class. Ian Roberts always does a great job. Glad to see they're renovating the showroom. Hope they're upgrading the AC so it won't be hot in the summer. More

by Rdcomfort
Recommend Dealer
Yes
Employees Worked With
I wait and wait and nothing further from your end
Apr 26, 2023 -

Gatorland Toyota responded

Thank you for leaving this fantastic review, we appreciate your kind words and feedback! We're thrilled to hear that Ian Roberts always does a great job and that you're happy with his service. We're also excited about the showroom renovations! Thank you again for choosing our dealership, and we look forward to seeing you again soon!

April 25, 2023

prompt service and friendly staff I I would recommend to a friend and to others thank you! More

by brianvertucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ainsworth, Michael Cooney, Bryan Barton, Jonathan Barrientos
Apr 26, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our prompt service and friendly staff. We take pride in providing exceptional service and it's always rewarding to hear when our efforts are appreciated. We truly appreciate your recommendation and look forward to serving you and your friends again in the future. Thank you for choosing Gatorland Toyota!

April 25, 2023

Great service and pleasant people to deal with. My visit was good I have no complaints More

by VRD60561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Apr 25, 2023 -

Gatorland Toyota responded

Thank you for your review! We're thrilled you had a great experience with our team and found our service pleasant. We appreciate your business and hope to continue providing you with excellent service. Please don't hesitate to reach out if there's anything else we can do for you.

April 24, 2023

The sales associates tries really hard to make a sale. The service department wait time is extremely long. More

by VENUSG45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Ariana Jordan
Apr 25, 2023 -

Gatorland Toyota responded

Thank you for your feedback. We apologize for any inconvenience you may have experienced with our service department's wait time. We understand that time is valuable, and we are continuously working to improve our processes and reduce wait times. We hope you will give us another opportunity to serve you and provide you with the excellent service we are known for. Thank you for choosing us.

April 23, 2023

Arenado was efficient, friendly and knowledgeable. He was specific with information as to when l could come and get my new wipers installed Any staff that I encountered whether over phone or in pers More

by Justus-weinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnaldo Mella
Apr 24, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We're thrilled that Arenado provided you with efficient, friendly, and knowledgeable service and that our staff was helpful and friendly overall. It's great to hear that you found our facility spacious, clean, and well-designed, and that you were able to wait in comfort. We'll be sure to pass on your kind words to Arenado and our team. Thank you for choosing us, and we look forward to serving you again soon!

April 23, 2023

5 Liana is amazing always friendly and welcoming definitely a great asset to your company More

by sassililangel
Recommend Dealer
Yes
Employees Worked With
4
Apr 24, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that Iiana provided you with amazing, friendly, and welcoming service. We agree that she is a great asset to our company, and we're lucky to have team members like her who go above and beyond to provide exceptional customer service. We'll be sure to pass on your kind words to Iiana and our team. Thank you for choosing us, and we look forward to serving you again soon!

April 23, 2023

Great service waited on my car and it wasn't that long Brian was very nice More

by MUT48
Recommend Dealer
Yes
Employees Worked With
Brian Bess, Brian Bess
Apr 24, 2023 -

Gatorland Toyota responded

Thank you for your kind words and positive review! We're so glad you had a great experience with us and that Brian provided excellent service. Thank you for choosing Gatorland Toyota!

April 22, 2023

Bret iS very informative He explains everything in details He is very professional , great to work with More

by vietn_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Apr 24, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're happy Bret provided informative and detailed explanations of your vehicle's needs. Our team works hard to provide excellent service to our customers, and we're pleased to know that Bret has consistently met your expectations. We appreciate your business and your kind words about Bret's professionalism. We'll be sure to pass on your compliments to him.

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