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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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May 11, 2023

Rep is spoke with was very professional, knowledgeable & assured transportation was provided since my vehicle was in the shop for routine maintenance & auto butler services. I really appreciate the serv More

by OGUNRIN4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
May 12, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us a review! We're glad you had a positive experience and that we could provide the necessary transportation while your vehicle was in for maintenance and auto butler services. Thank you for choosing our dealership, and we look forward to serving you again in the future!

May 11, 2023

Brian Bess is very knowledgeable, helpful, and goes above and beyond to help his customers. More

by Oreo6712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
May 11, 2023 -

Gatorland Toyota responded

Thank you for sharing your experience with Brian at our dealership. We are pleased he provided excellent service and exceeded your expectations. We appreciate your kind words and look forward to seeing you again soon!

May 11, 2023

Great customer service! No problems or complaints, will be back soon! Also, was able to accommodate me at the last minute. More

by READYROC87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
May 11, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave a positive review about our customer service! We're thrilled you had a great experience with us and that we were able to accommodate you at the last minute. We look forward to serving you again soon!

May 10, 2023

very efficient and quick, very helpful! i had a great experience with Ian, and I will definitely be back More

by emv221@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ian
May 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We're glad Ian and our team provided you with efficient and helpful service. We appreciate your feedback and look forward to serving you again soon. Thank you for choosing us!

May 10, 2023

Spacious, especially the service drive and how its set up. Very convenient to pull in for service. More

by 19joselugo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
May 10, 2023 -

Gatorland Toyota responded

We're happy you found our service drive to be spacious and convenient! At our dealership, we want to make the service experience as seamless as possible for our customers. Thank you for taking the time to share your positive feedback with us!

May 10, 2023

They were very nice and solved my issue quickly and efficiently. They listened to my concerns and explained how they fixed the issue. More

by SDEVANIE@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
A very helpful woman. Arianna I believe, though I may be spelling it wrong
May 10, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us and for choosing our dealership! If you have any further questions or concerns, please don't hesitate to contact us. We're always here to help!

May 08, 2023

Service department serviced my car even tho I hadn’t made an appointment. They were helpful and advised me of some critical that really needs attention. More

by acpc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
May 09, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with our service department! We're glad to assist you with your car and provide helpful advice. We hope to continue providing you with top-notch service in the future.

May 08, 2023

Efficient and timely. Asked questions about what was required and if other service was needed. More

by breedenj7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
May 09, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us a positive review! We are thrilled you found our service efficient and timely. Your feedback helps us to continue improving. We appreciate your business.

May 07, 2023

The first nicely person got the mileage and asked if I had an appointment. Then I went to Nancy and she assisted me. Nancy and the mechanics were very professional in the way they communicated with me and More

by TWOTEA
Recommend Dealer
Yes
Employees Worked With
Nancy
May 08, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience at Gatorland Toyota! We're glad you received excellent service from Nancy and our technicians. We're also delighted you enjoyed the complimentary coffee, donut, and water. Thank you for choosing our services, and we look forward to serving you again soon!

May 07, 2023

Gatorland Toyota has a good customer service staff. They always seem “real” and honest. For practicality and longevity, Toyota is the way to go. I had a Corolla in the beginning of my adulthood and hav More

by Mari C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
May 08, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with Gatorland Toyota! We're thrilled to hear that you found our customer service staff to be genuine and honest. At Gatorland Toyota, we take pride in providing top-notch customer service, and we're glad our efforts have been recognized. We agree that Toyota vehicles are a practical and reliable choice, and we're pleased to hear that you've been a loyal customer since the beginning of your adulthood. Thank you for choosing our services and your continued support, and we look forward to serving you again!

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