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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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May 22, 2023

Love the quick service and the video updates actually showing the inspection also reasonable prices. I like not having to have an appointment and still get good service without having to wait for a long More

by ALICAARDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins, Ariana Jordan
Report | Print
May 23, 2023 -

Gatorland Toyota responded

Thank you so much for sharing your positive experience with us! We're thrilled you love our quick service and appreciate the video updates that show the inspection process. Providing transparency and keeping you informed is important to us. Thank you for choosing us and for your kind words!

May 21, 2023

Service center was very efficient, easy to schedule service and was prompt. The dealership overall has been frustrating. Purchased the vehicle in full in January, and still unable to get second remote More

by POWEROFCHOICE222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ainsworth
Report | Print
May 22, 2023 -

Gatorland Toyota responded

Thank you for your feedback regarding our service center's efficiency and promptness in scheduling service. Your satisfaction is important to us, and we apologize for any inconvenience caused. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

May 21, 2023

Excellent service excellent service very accommodating enjoyed purchasing this vehicle. Great job. Thank you all More

by telgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
May 22, 2023 -

Gatorland Toyota responded

Thank you for your kind words! We're delighted you received excellent service and found our team accommodating during your vehicle purchase. It's great you enjoyed the experience, and we appreciate your positive feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us and for your support!

May 21, 2023

My last service with the new Michelin Tire, the Technicians just threw stuff back in my trunk that was originally in the mesh. Even the carpet and trunk tire covering were not properly replaced. I More

by Bcatogv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
May 21, 2023

This dealership is where I'll bring my Toyota's for service but will NEVER purchase another vehicle from them! They treat women WRONG!!! More

by Cyndi356
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Voss
Report | Print
May 21, 2023

They’re very friendly and the service was quick! I always leave satisfied with my experience More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
May 22, 2023 -

Gatorland Toyota responded

We're thrilled that you find our team very friendly and that the service is quick. Thank you for your kind words and for choosing us. We look forward to serving you again soon!

May 20, 2023

Work was completed on time. I got honest answers to my questions. I will be back More

by Wayn
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
May 22, 2023 -

Gatorland Toyota responded

We're pleased your work was completed on time and received honest answers to your questions. We appreciate your feedback and are delighted you plan to return. Thank you for choosing us and for your support!

May 19, 2023

I am very happy with this dealership. They treat customers with respect and the communication was smooth as well. More

by leizhang0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
May 19, 2023 -

Gatorland Toyota responded

We're delighted to hear that you're happy with our dealership! Treating customers with respect and ensuring smooth communication are top priorities for us, so it's fantastic to know that we met your expectations in these areas. Your satisfaction means a lot to us, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us and for your valuable feedback!

May 19, 2023

Shad is great to work with. He is accessible and keeps you informed. He listens and tries to pin down your concerns to pass on to the mechanics. More

by BDGRAEBER
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
May 19, 2023 -

Gatorland Toyota responded

We're thrilled that working with Shad has been a great experience for you! We'll pass along your kind words to him. Thank you for choosing us and for your valuable feedback!

May 19, 2023

Efficient Nancy Voss was working at her computer. Various people kept walking up behind her. WAY TOO CLOSE FOR COMFORT. Something needs to be done about her workspace so that people can't get that cl More

by ISLANDBREEZENSB@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
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