2,713 Reviews of Gatorland Toyota - Service Center
After taking my vehicle to over two different locations they were able to quickly diagnose and repair my vehicle. The lines of communication were awesome. they were able to quickly diagnose and repair my vehicle. The lines of communication were awesome. More
Our guy, Jon is an excellent service provider.We trust Our guy, Jon is an excellent service provider. We trust the service department at Gatorland Toyota to care for our Highlander. As we say in Gainesvi Our guy, Jon is an excellent service provider. We trust the service department at Gatorland Toyota to care for our Highlander. As we say in Gainesville, Go Gators! More
Oil change found leaks. Leaks found and repaired during oil change-very quick and professional. Shad Buchanan was excellent. A part had to be ordered but was installed early Leaks found and repaired during oil change-very quick and professional. Shad Buchanan was excellent. A part had to be ordered but was installed early the following morning. More
In for oil change. Very thorough. Long wait. Advisor Nancy Voss was amazing. Very knowledgeable - but I overheard 2 telephone conversations with a difficult Customer. She handled it professionally, nev Nancy Voss was amazing. Very knowledgeable - but I overheard 2 telephone conversations with a difficult Customer. She handled it professionally, never got impatient as many might have. I was very impressed. Kudos to Ms. Voss. More
2nd time crankcase was overfilled with oil Crankcase was overfilled with approx 1 qt of excess oil on scheduled oil change - can cause engine damage - discovered when I checked it upon returnin Crankcase was overfilled with approx 1 qt of excess oil on scheduled oil change - can cause engine damage - discovered when I checked it upon returning home - was able to drain excess, but a very messy and unnecessary job - this happened once before on 11/12/2018, and I subsequently mentioned it to service advisor, obviously to no avail. Do your techs pay attention to what they are doing? My experience with service advisor Nancy Voss on this visit was very good, but as to the tech's performance, it leaves a lot to be desired. More
I would like to thank the service staff for doing a great job on my daughter’s car....Great job from dropping off to picking it up timely service Thank you Rick Boucher job on my daughter’s car....Great job from dropping off to picking it up timely service Thank you Rick Boucher More
oil change, 10k ckup, light As always, I was very pleased with the way Jon Dansby and his crew treated me. I have always been treated with respect in all forms, seems there is n As always, I was very pleased with the way Jon Dansby and his crew treated me. I have always been treated with respect in all forms, seems there is nothing they can't do for you. They give honest advice when asked. They are my "go to" for my Sienna ! More
I really appreciated the good advice I got from the service department, Dan Ainsworth has been helping me with my car needs for 6 years now. Additionally being able to make use of the dropbox in the ev service department, Dan Ainsworth has been helping me with my car needs for 6 years now. Additionally being able to make use of the dropbox in the evening after hours. Was very helpful. Also, I appreciate that it didn’t take long in the morning for my car to be ready to go. More