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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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July 29, 2022

On time and didnt try to sell me something I didnt need. Illiana was great More

by LOKEPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Gatorland Toyota responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

July 28, 2022

Excellent, clean, nice snacks & drinks available. The service managers are outstanding. Special kudos to Ian Roberts, who always makes sure that all my car problems & requests are taken care More

by beverlyb7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Gatorland Toyota responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

July 28, 2022

Enjoy working with Ian. The service is always fast and correct. Is easy to get an appointment when I need it. More

by littlestew7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Gatorland Toyota responded

On behalf of our team at Gatorland Toyota, thanks so much for this positive review. It means a lot to us.

July 27, 2022

Efficient friendly staff. Feel that my car is well cared for. Only negative is inordinately long time kept waiting for simple tire rotation and inspection service with no upda More

by Kato1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Gatorland Toyota responded

Thank you for the review! Your feedback is much appreciated and helps our team improve.

July 27, 2022

Service contact was friendly and knowledgeable. Still having trouble wrapping my mind around what seems to be $167.00/hour labor charge. More

by JUNED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Gatorland Toyota responded

Thank you for the review! Your feedback is much appreciated.

July 27, 2022

They don't Do a thorough job when do a maintenance service. No fluid checks and leave wheel caps off and takes 3 hrs for a tire rotation. More

by Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Valentine
Jul 27, 2022 -

Gatorland Toyota responded

I would like to apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please send me an email at charris@gettel.com with details about your visit such as your name and date of visit? I am here to help. Respectfully, Chris Harris -Service Lane Manager.

July 27, 2022

Everything from bringing my car into the service drive to dealing with my service advisor, Austin, was friendly courteous and efficient More

by rickberard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Blaess
Jul 29, 2022 -

Gatorland Toyota responded

We’re always happy when customers like you enjoy your time at Gatorland Toyota. Come back anytime!

July 27, 2022

Good service. Attentive agent. The only thing I’d have liked was some additional explanation as to the situation with my vehicle - what caused it, will it return, More

by Kathyleblanc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Gatorland Toyota responded

Thank you for the review! Your feedback is much appreciated and helps our team improve.

July 26, 2022

Gatorland Toyota gives wonderful service after the sale . I used them for a service contract after buying my new car and now I use them for repairs and service to my car after several years More

by alisatyler55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gatorland Toyota responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

July 26, 2022

I always get super service from from the dealership whether with sales or maintenence department. More

by SHAWTHORNE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Gatorland Toyota responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

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