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Gatorland Toyota

Gainesville, FL

4.6
3,786 Reviews
Call Dealership (352) 224-3400

2985 N. Main St.

Gainesville, FL

32609

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3,786 Reviews of Gatorland Toyota

May 24, 2024

No follow through when they say they’re calling when car is ready to be picked up. More

by nanalula
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Voss
Report | Print
May 24, 2024

Attempted to sell service and this varies with each visit ranged from filters to transmission More

by Buzzy.guillette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Iliana Mullins, Ian Roberts, Nancy Voss, Ariana Jordan, Kendall Zelaya
Report | Print
May 28, 2024 -

Gatorland Toyota responded

Thank you for your feedback. We apologize for any inconsistencies you've experienced during your visits. Our goal is to provide clear and consistent service recommendations. If there's anything we can assist you with or have any additional feedback you'd like to share, please don't hesitate to contact our service director, Jon Dansby, directly at Jdansby@gettel.com.

May 24, 2024

Kendall was fantastic. He kept me informed all during my car service. I would prefer for to be my service manager from now on. In addition the waiting area is always cle More

by ktincs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayton in sales is our family favorite. my granddaughter loves him, Kendall Zelaya
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May 28, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're happy Kendall provided excellent service and informed you throughout your visit. We'll make sure he knows how much you appreciate his efforts. We're also glad you find our waiting area clean and comfortable. We look forward to serving you again soon!

May 23, 2024

All personnel were knowledgeable, helpful, courteous in all aspects of my purchase. Eric Palmer was very great and answered all my questions regarding my vehicle purchase. More

by jimboindixie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Report | Print
May 23, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're happy our team, especially Eric, provided knowledgeable, helpful, and courteous service. We strive to ensure every aspect of your purchase is seamless and satisfying. Enjoy your new vehicle, and we look forward to serving you again!

May 22, 2024

We were called for service on our 24 Grand Highlander with 4,500 miles. We waited 3 hours and were informed the only thing completed was a tire rotation. the oil change is not due until 10,000 miles. Dis More

by mgomez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not known
Report | Print
May 22, 2024

Good service and nice staff. They were pretty quick to get everything done on time. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
May 22, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you received good service from our staff and that everything was completed promptly. We look forward to serving you again in the future!

May 21, 2024

Your service is excellent, you always update me with any details my car needs. I especially thank my service agent Nancy, she is very kind and very friendly, I love her availability. More

by Paocontrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
May 21, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words! We're happy you had a positive experience with our service. We're glad that Nancy provided exceptional care and attention. Your feedback means a lot to us, and we'll pass along your compliments to her. Thank you for choosing Gatorland Toyota!

May 20, 2024

Tremendous experience! !! Our salesman, Russ, worked very hard to make sure we had the Camry we wanted at a fair price. To add even more to his hard work, he delivered the c More

by Grandma’s Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Chernitsyn
Report | Print
May 21, 2024 -

Gatorland Toyota responded

Thank you so much for your fantastic review! We're thrilled to hear that Russ provided a tremendous experience and went above and beyond to ensure you got the Camry you wanted at a fair price. Delivering the car and explaining all the features is the kind of exceptional service we strive to provide at Gatorland Toyota. We're proud to have Russ on our team and are happy to know he made your experience memorable. We look forward to serving you again!

May 20, 2024

Great Service everytime I go. Prices are a little high for want I needed done but I understand them. More

by TYESHEARAMINCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
May 20, 2024 -

Gatorland Toyota responded

Thank you for your feedback! We're delighted to hear that you consistently receive great service when you visit us. We strive to provide quality service. We always aim to deliver the best value for our customers. We appreciate your understanding and look forward to serving you again!

May 20, 2024

All staff were courteous and professional. They were helpful and gave attention to detail through the process. More

by RMPIGG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Aleman, Ryan Wise, Michael Sciotti
Report | Print
May 20, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're thrilled to hear that our team was courteous, professional, and attentive throughout your experience. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again!

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