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Gatorland Toyota

Gainesville, FL

4.6
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
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2985 N Main St

Gainesville, FL

32609

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Showing 3,788 reviews

November 20, 2023

The attention of Brett was very professional all the time, no doubt I will request his attention next time More

by Merced garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback regarding Brett's professional service! We're thrilled your experience with him was excellent. We appreciate your trust in our dealership and look forward to assisting you again. We value your business and are here to provide top-notch service.

November 19, 2023

I dropped my car off for a regular maintenance check and the staff was friendly. Brett was also very nice and made the process smooth. More

by oliviakenningham
Recommend Dealer
Yes
Employees Worked With
Brett Valentine, Brett Valentine
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with our staff, especially Brett, during your recent visit for regular maintenance. We're glad the process was smooth and appreciate your kind words. We value your trust in our services and look forward to serving you again.

November 19, 2023

The service department is great. However had to go in without appointment because they don't answer the phone and don't call back when you leave a message. More

by EMHMD711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for sharing your feedback with us. We're glad you had a positive experience with our service department. However, we apologize for any inconvenience. Customer feedback is invaluable to us, and we'll address the communication issues to ensure a smoother experience for our valued customers. Thank you for choosing our service department, and we appreciate your understanding.

November 19, 2023

Robert did a wonderful job with communication throughout the deal process. He listened to what I wanted and made it happen. He also took the time to help me transfer all of my stuff from my old car to my ne More

by Kaitlyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maya Ford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Barton
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for choosing Gatorland Toyota, and congratulations on your new car! We're thrilled Robert provided excellent communication and went above and beyond to make your car-buying experience seamless. Your recommendation is greatly appreciated. Safe travels, and enjoy your new Toyota!

November 19, 2023

Great service and always lets you know what is going on and if you need any additional or can wait until next visit. More

by dada.rabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive feedback! We're pleased you've had great service experiences with us and that our team keeps you informed about what's happening with your vehicle. Providing clear communication and guidance is a priority for us, and we appreciate your trust in our services. We value your continued business and look forward to serving you again.

November 19, 2023

The service was less than an hour and very professional. Iliana was very good at her job, More

by CHRIS.WOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for choosing Gatorland Toyota for your service needs! We're delighted your service experience was efficient, lasting less than an hour, and that Iliana provided professional assistance. We appreciate your trust in Gatorland Toyota!

November 18, 2023

Great dealership! Easy to schedule appointments. My service writer always takes the time to explain what I need to do to keep my truck running smoothly and safe. More

by williss62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're delighted you had a great experience with our dealership and that scheduling appointments has been easy. Our team is committed to providing excellent service, and it's fantastic to know that your service writer has helped explain the necessary steps to maintain your vehicle. We appreciate your trust in our services and look forward to serving you in the future.

November 17, 2023

Our service writer seem upset that we didn’t want to do all of the other service they were offering at the time, also we were just getting tire rotated and ended up to be a good hour and a half, seem they More

by BEZIGZAGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Voss
November 17, 2023

Everything was performed that was supposed to be and done in a timely manner. Very pleased with the service. More

by Joe S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Nov 21, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive feedback! We're glad everything was performed as expected and promptly. Customer satisfaction is our top priority, and we appreciate your trust in our services.

November 16, 2023

Dabari did a great job of working with us as we did everything remotely. When we arrived to pickup the car and trade in our old everything was ready to go. Dabari made it a great experience More

by jim.copher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dabari Destine
Nov 16, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your experience with us! We're thrilled that Dabari provided excellent service, especially as you navigated the process remotely. It's fantastic that everything was ready for you upon arrival, making the entire experience smooth and enjoyable. We appreciate your trust in us and look forward to serving you in the future.

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