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Gatorland Toyota

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.6
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
Contact Dealership

2985 N Main St

Gainesville, FL

32609

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Showing 3,788 reviews

December 04, 2023

Prompt & professional Had no problems on a last minute quick fix & most everyone was polite. Jeffery in auto loaners office didn't seem very friendly or polite. Like he had a chip on his shoulders. More

by Katt2633
Recommend Dealer
Yes
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Dec 04, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your feedback with us. We're delighted you had a positive experience overall, and we appreciate your kind words about our prompt and professional service. We sincerely apologize for any inconvenience caused. Your feedback is valuable to us, and we take it seriously. We will address this matter internally to ensure that all our team members uphold the high standard of friendliness and politeness we strive for. We are grateful for your business and hope to have the opportunity to serve you again in the future, providing you with the excellent service you deserve.

December 04, 2023

The staff quality of work and communication was excellent. I would recommend Gatorland Toyota to friends More

by GTF43560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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Dec 04, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We are thrilled you found our staff's quality of work and communication excellent. Your recommendation means a lot to us, and we greatly appreciate your trust in Gatorland Toyota. We would be honored to assist them as well. We look forward to serving you and your friends in the future. Thank you again for choosing Gatorland Toyota, and we appreciate your kind words.

December 03, 2023

Excellent service, easy check in, covered drop off and pickup area, friendly and knowledgeable staff, great waiting area with free coffee, reasonable prices More

by CECICHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
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Dec 04, 2023 -

Gatorland Toyota responded

Thank you for choosing us! We're delighted you had an excellent experience with easy check-in, covered drop-off/pickup, friendly staff, and a great waiting area with free coffee. Your satisfaction means a lot to us. We look forward to serving you again.

December 03, 2023

Ian is the best! He is practical and knowledgeable. Always helpful never.complains. Thank you Ian. More

by joni4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
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Dec 04, 2023 -

Gatorland Toyota responded

Thank you for your kind words! We're delighted that Ian has been the best, providing practical and knowledgeable assistance. We appreciate your recognition of his helpful and positive attitude. Thank you for choosing us, and we look forward to serving you again.

December 03, 2023

The internet person (Kyle) was the only good experience we had. Just awful 😞 the process was long and painful. More

by jaysqualitywork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle , Iliana Mullins
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December 03, 2023

Service technician changed the drive to less efficient power. Also recommended changing engine and cabin filters when both were clean. Not good advice. More

by GARYDCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
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December 03, 2023

I went for a service call and he assisted me well. The only thing is Nancy went to tell him to reduce bill b y$7 for something in the past and he stated she hadn't talked to him and he refunded $5,?? More

by Jihanfakhouri
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella, Arnaldo Mella
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Dec 04, 2023 -

Gatorland Toyota responded

Thank you for sharing your feedback about your recent service call. We appreciate your kind words and are pleased the service was helpful and polite. We apologize for any confusion regarding the billing adjustment request. If there are further concerns or additional details about the situation, contact our service director, Jon Dansby, directly at Jdansby@gettel.com. We value your business and strive to provide excellent service, and your feedback helps us improve. Thank you for choosing us, and we look forward to serving you again.

December 03, 2023

It was solid from beginning to end. Make the appointment, arriving at service center, waiting area and receiving our car was all top notch. More

by arnold.feliciano352
Recommend Dealer
Yes
Employees Worked With
ToyotaCare
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Dec 04, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We are thrilled that every aspect of your service, from making the appointment to the service center experience and finally receiving your car, was top-notch. Your feedback is greatly appreciated, and we look forward to serving you again. Safe travels, and thank you for choosing us for your service needs!

December 03, 2023

Nancy is always friendly courteous and efficient She keeps me up-to-date on the progress of my car service More

by rickberard
Recommend Dealer
Yes
Employees Worked With
Nancy
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Dec 04, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're pleased Nancy consistently provides friendly, courteous, and efficient service. Keeping you up-to-date on the progress of your car service is a priority, and we appreciate your trust in our team. We look forward to serving you again!

December 03, 2023

very good, always efficient and excellent quality. Scheduled maintenance on short notice. Be back next time. More

by GAVOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Dec 04, 2023 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We are happy you found our service very good, efficient, and of excellent quality. It's our goal to provide top-notch service and accommodate our customers, even on short notice. We appreciate your feedback and look forward to welcoming you back for your next scheduled maintenance or any other automotive needs. Safe travels, and thank you for choosing us for your automotive services!

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