Gatorland Toyota

I have always recieved good service at Gatorland. This time I was only there because my tire pressure light was on and it turned out I had a nail in a tire and required a patch. I'm not sure what sys time I was only there because my tire pressure light was on and it turned out I had a nail in a tire and required a patch. I'm not sure what system they use to send service reminders but a day or two after my 30k service I recieved a reminder that my 35k service was due. The service reminder shoud be updated after a major service. Also, the monthly calls at the end of the month, letters or both saying would i like a lower interest rate are very annoying. It is like a bait and switch scam since it isn't offering lower interest rate on my current vehicle but wanting to get me into a new vehicle. I have repeatedly asked to have my name removed from the phone and mailing list but the calls and letters keep coming to the point where I plan to report it. I have said I only want to hear anything regarding service. i have said that if and when I want to purchase a new Toyota that I will and have a specific salesman I will use. The monthly calls border on harassment, The service department is great but the monthly calls and letters trying to get me to buy a new car have to stop. Thank you. More

Bryan was very courteous and helpful when we had our car serviced at Toyota. Although I called quite often, he was always very responsive and kept me up to date when parts would arrive and how soon it woul serviced at Toyota. Although I called quite often, he was always very responsive and kept me up to date when parts would arrive and how soon it would take to get the car fixed. When a second family Toyota had problems, he was able to quickly get the car fixed knowing we already had a car in the shop. Not least, when he noticed that our car needed 4 new tires, he gave me an estimate of how much it would cost to replace without a hard sell. When I had a few unexpected few hours during my work hours, he was quick to answer my questions about which tires were best for the car, and then arranged to have the tires replaced the same day. Because of Bryan, I plan to bring my business back to Gatorland Toyota. More

Brought the Sienna for warranty work, Chris called and told me that there was another warranty item that they fixed, the car was done in less than two hours as promised. There were also several other item told me that there was another warranty item that they fixed, the car was done in less than two hours as promised. There were also several other items she pointed out to me needing attention in the near future. More

Very pleased with our new Toyota Tacoma. Pleased with price and sales experience. Very low stress and no haggle. Just a fair no pressure deal. price and sales experience. Very low stress and no haggle. Just a fair no pressure deal. More

I purchased a "Certified Pre-Owned" Highlander in April and Buck was great. He answered all my questions and made the sales process effortless. I was very impressed with his pesonality & demeanor. in April and Buck was great. He answered all my questions and made the sales process effortless. I was very impressed with his pesonality & demeanor. In the last few weeks I began looking for a "CPO" Rav4 for my mother. I shopped 7 different dealers and brought my best numbers to Buck at Gatorland. He was able to beat my best price and actually put me into a "New" Rav4 for a similar cost. Since 1998, this is the 5th vehicle I've purchased with Gatorland Toyota. I also use them for all of my service & tire needs. I highly recommend Gatorland Toyota for all your sales & service needs. And while you're there ask for Buck, he can help you find the vehicle you're looking for. Sincerely, Guy D. Morrell More

The Overall experience was good. I could tell we had a new person handling our case. He was a little slow in the paperwork area but had a great attitude and was not too pushy. new person handling our case. He was a little slow in the paperwork area but had a great attitude and was not too pushy. More

it is my first toyota. two trips to the gatorland close the deal. the price is very competitive.The transaction is very efficient. Way better than the dealer in Ocala. the deal. the price is very competitive.The transaction is very efficient. Way better than the dealer in Ocala. More

I had to bring my new car (less than 3400 miles) in because I had gotten a nail in one of my tires. Everything was great. Gene Hall (who I always ask for when I come in) was friendly, efficient, and because I had gotten a nail in one of my tires. Everything was great. Gene Hall (who I always ask for when I come in) was friendly, efficient, and made me feel like a valued customer. I noticed that the other Service Technicians were idle while customers asking for Gene were stacked up. I watched how he dealt with other customers and my opinion of him only got better. He insured I was kept aware of everything that was happening and the entire appointment took much less time than I had anticipated. More

I took my 2005 Avalon in for service and when the repairs were done and I got my car back there were some issues. I went to Chris Sumerlin about the problem and she had an attitude right away, saying it was were done and I got my car back there were some issues. I went to Chris Sumerlin about the problem and she had an attitude right away, saying it was noted on the service report, but the BIG PROBLEM was she NEVER informed me of the problem. I then talked with the Service Manager- Robert Hurlbert and all he could do was to try and cover there lies and make the problem go away meaning ME! I will never recommend this DEALER for anything, they LIE and then they cover up there lies by trying to make it sound like the customer was WRONG!! This problem could have been handled much better if they would have just said they made a mistake and fixed the problem right away. Instead they avoid returning calls and trying to make this issue right with the customer- ME!! More

Ron Byard is outstanding. Our 2012 Camry purchase was a great experience because he never pressured or hurried us. I was so pleased when he even got a ball cap for my husband. Thanks for the great service, great experience because he never pressured or hurried us. I was so pleased when he even got a ball cap for my husband. Thanks for the great service, it was much appreciated. I will recommend Gatorland and Ron to all my friends. More