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Gatorland Toyota

Gainesville, FL

4.6
3,788 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
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2985 N Main St

Gainesville, FL

32609

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Showing 3,788 reviews

February 11, 2022

I had excellent service for my Prius C. Ian Roberts has been may contact person. He kept me up to date, through text messages (my preferred method). I feel safer about driving my car after servicing. I do More

by karenkilgore
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
February 09, 2022

The whole family goes to Gatorland for our service needs (4 cars) and we ALWAYS see Ian Roberts in the service department. Ian has an incredible ability to make every visit easier than expected. His atten More

by Service Customer
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Recommend Dealer
Yes
Employees Worked With
Ian Roberts
February 03, 2022

The service department is truly accommodating. They go above and beyond with any concern that one would not normally expect of them. I had what I thought was a damaged area on the rear of my new CHR. I ha More

by ralphandloni
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
The guy in the office
February 03, 2022

Illiana is a great help to me. She explains what is to be done. Wonderfully. More

by Jpapahall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lliana
February 02, 2022

Intake technician was reasonably prompt, the woman at the service counter was courteous and efficient, and the service on the car was just fine. I was in and out of there very quickly. More

by lizharvey65
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Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the woman at the service counter.
January 29, 2022

I liked that I was met by service staff right away and escorted to my service associate’s desk. I did not like how long it took to get my four new tires installed (about three hours). More

by Nana75
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
January 28, 2022

Overall the assistance for my repair appointment was very good. However, this was the second time I had to return the next day because of an oversight by the tech who worked on my car. I live 40 minutes away More

by Josh 45
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Gatorland Toyota responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this, we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Gatorland Toyota, our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns. Sincerely, Jon Dansby- Service Director. Jdansby@gettel.com.

January 28, 2022

Always great service! I appreciate my longtime advisor, Shad, and the Gatorland Toyota Service team! More

by CAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

Prop service got the job done however three pumper jugs of coffee we’re all empty More

by lazytunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnadlo mella
January 25, 2022

Iliana is always super-pleasant to work with. In general, I have been more than satisfied with my service at Gatorland Toyota. Thank you, hard workers! More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana
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