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Gatorland Toyota
Gainesville, FL
3,787 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service.
Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including:
New Vehicle Sales
Used Vehicle Sales
Car Loans and Financing
Certified Service Department
Full Selection of Parts and Accessories
Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander.
Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include:
Gettel To Go
Paperless and Transparent Finance Process with DocuPad
Free used car appraisal good for 7 days or 300 miles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,787 reviews
Verified Customer
March 11, 2024
Felt rushed didn’t turn off my reminder lights and usually wash car with service. They didn’t. usually wash car with service. They didn’t. More
by naguiliano95
Employees Worked With
March 10, 2024
Great dealership , I have been a fan of Toyota for years they offer great service and my service tech Ian is one of the best. Always does his best to accommodate me when needed they offer great service and my service tech Ian is one of the best. Always does his best to accommodate me when needed More
by XCEPTIONALHAIR
Employees Worked With
March 09, 2024
Every experience my husband and I have had with this dealership has been absolutely horrendous. Toyota should be embarrassed of this dealership, management, and sales staff. I’m a loyal Toyota customer dealership has been absolutely horrendous. Toyota should be embarrassed of this dealership, management, and sales staff. I’m a loyal Toyota customer and hate that this is the dealership I have to deal with as a Gainesville resident. It is 100% worth driving to Jacksonville, Orlando, or literally ANYWHERE ELSE if you are looking to buy or lease a vehicle. When we purchased my vehicle in August the sales person was either completely inexperienced (which hey, everyone starts somewhere but if this is the case make sure you have other staff there to help so the customer experience isn’t a disaster??) and left us with more questions than answers. Payments we agreed to went up by the time we were done and then the woman who was in charge of paperwork was a pushy as she could possibly be. My husband said no to multiple add-on’s and she continued to pretty much bully me into things going back to them 3 times and telling us it would be essentially irresponsible not to add them on. She reached out months later asking for additional things she needed for paperwork so that also seemed odd that things still hadn’t been finalized? We had to call and ask for our spare key three times- the same inexperienced salesperson kept telling me he would call me back and never once did. I ended up reaching out to someone else who finally followed up with me (only pleasant, competent employee we worked with through multiple transactions). Fast forward to today- my husband was simply bringing my car in for an oil change when a sales member approached him to ask if he was in the market, etc. My husband clearly stated his current lease situation and the sales guy ran with it going as far to call the other dealership the lease was through and get the payoff amount, etc. After a couple of hours of negotiating my husband literally left his truck there with Toyota and left with a new vehicle lease, being told by the original sales member they were paying off his existing lease. The entire transaction ended up being void due to miscommunications on your staff’s end. This meant multiple trips to the dealership, multiple calls to insurance, a ding on our credit for literally now no reason, and just an entire day’s worth of xx because a sales member didn’t know what he was doing, miscommunicated with the rest of the staff, and essentially created a bogus deal. I am in disbelief by the entire situation and the lack of any attempt to rectify or even own up to their mistakes. All involved should be embarrassed and frankly held accountable for their lack of knowledge and poor professionalism that took place in this matter. This dealership is such a poor reflection of the Toyota brand and if I had the chance to go back in time I would steer FAR clear of this place. I would gladly drive the hour+ to work with another Toyota dealership or honestly even shop another brand. Save yourself the trouble and go ANYWHERE else. More
by bisaac
Employees Worked With
Andrew Gambel
March 09, 2024
Ian is an excellent service advisor! He give us good advise regarding repairs and maintenance of my daughter's car and my car. He give us good advise regarding repairs and maintenance of my daughter's car and my car. More
by melipal41
Employees Worked With
March 08, 2024
Iliana has it down. However, they made me wait outside instead of bringing me in and letting me sit while I waited for her. Hopefully they will not keep doing that. Bad However, they made me wait outside instead of bringing me in and letting me sit while I waited for her. Hopefully they will not keep doing that. Bad choice toyota More
by UndergradDR
Employees Worked With
March 08, 2024
Always I received good service and I feel comfortable while I wait in your facilities while I wait in your facilities More
by ROSA NAKAMATSU
March 07, 2024
Ariana and guy who checked me in were very welcoming and peasant I felt welcomed peasant I felt welcomed More
by TSHAEJ00
