Gator Ford

Bought a car, advertised for 10,554, BUT, that “Internet price” is only if I financed with them. I was told it’s how dealerships make their money and that’s with financing and service. Therefore, the car, w price” is only if I financed with them. I was told it’s how dealerships make their money and that’s with financing and service. Therefore, the car, without other fees, was really priced 13,238 (not 10,500) + fees for a total of (15,592). Mike Accord, the manager told me the car was worth more on his lot (because he paid more for the trade in ... so the person buying the car has to pay more for the car?). That’s a ridiculous excuse! So, basically the car was almost $3000 more than the advertised “internet” price. Within that $3000, they checked it for mechanical and safety problems (which that should be a given). The car had a drop in price, one hour before we came in, and I can’t prove if I got that new price because nothing was itemized. I hate that feeling of being ripped off! I will say we had complete buyers remorse and felt like the bill was padded. Mike Accord, the manager, was willing to cancel the purchase, even the next day. I think he wanted us out of his hair and was snippy and arrogant because he had to “came to work to deal with this”. But, he was still willing to take it back, so that says a lot. We didn’t bother, since an Insurance policy was already purchased and will have to live with this and learned a valuable lesson. I didn’t expect Mike Accord to really look over the numbers for a mistake. He seemed agitated over this post sale. ALSO, we only received one set of keys and didn’t get a driving manual. More importantly, two sets of keys from a dealership should be the expectation. I emailed Mike Accord about this on Sunday, and he still hasn’t replied! As far as Brad, the salesperson, he was very friendly, and the only thing I didn’t appreciate that he was giving me the amount of the car, in the amount of monthly payments, and made it cheaper, by giving us numbers based on a 72 month loan instead of what our loan/bank draft was approved for (which was 60 months). He just wanted to sell the car. I am also in the market for a new car, but after this mess, I would have to think about it ever buying a vehicle from them. Or come in with work orders from other places, and then decide if I want to give them my business! I will say Brad, the salesman, was nice and personable. But, definitely not blaming him for the pricing! More

Tobias Basking his customer service was great, the service was completed and timely manner just went in for a oil change. Gator Ford make me feel like an appreciated costumer. service was completed and timely manner just went in for a oil change. Gator Ford make me feel like an appreciated costumer. More

Great service and GREAT communication from Tobias. Took a little longer than I expected, but that was a Ford issue and not Gator. I will continue to have my car serviced at this location. little longer than I expected, but that was a Ford issue and not Gator. I will continue to have my car serviced at this location. More

Do not buy a truck from Gator Ford. Once you buy your truck if anything is wrong with your truck they will not fix it. We bought a new truck less than a month ago and we found a scratch on the hood and a truck if anything is wrong with your truck they will not fix it. We bought a new truck less than a month ago and we found a scratch on the hood and a huge scratch on the passenger door and they refused to fix it. We are so disappointed with them and how they treat their customers. If I knew that we were going to be treated so poorly I would of gone elsewhere to purchase a new truck. More

This Ford dealer was the first to make me feel like an appreciated consumer. Greg was a great salesperson and finance was excellent. I would definitely come back. appreciated consumer. Greg was a great salesperson and finance was excellent. I would definitely come back. More

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I was in and out in the time he said. Comfortable waiting area, very clean. I was informed of what was done to my car. Check out was easy. waiting area, very clean. I was informed of what was done to my car. Check out was easy. More

Justin an his team are Great! They have worked around the clock to make this deal work for me... I'm VERY PLEASED with my experience with Gator ford an I will definitely pass on the good word.. The team I h clock to make this deal work for me... I'm VERY PLEASED with my experience with Gator ford an I will definitely pass on the good word.. The team I had working my deal Was AWESOME!!! More

Always great service with a smile even behind the mask. Service was completed and timely manner just went in for an oil change and tire rotation. Service was completed and timely manner just went in for an oil change and tire rotation. More

We were with all above and beyond the call of duty to get everything done on my truck I greatly appreciate all his efforts and it’s hard work to get me satisfied everything done on my truck I greatly appreciate all his efforts and it’s hard work to get me satisfied More