Gator Ford
Tampa, FL
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Contacted with question about inventory and partner program, got back "I am busy here is list of thing I need from you". Not a good first impression, especially since I've talked to over 20 dealers in program, got back "I am busy here is list of thing I need from you". Not a good first impression, especially since I've talked to over 20 dealers in past 3 days and this was most unprofessional and un-welcoming reply. More
Service department is a JOKE - I made an appointment two weeks out from the appointment date. I arrived at the scheduled time and they told me it's be up to 48 hours before they looked at it. Well, 48 hours weeks out from the appointment date. I arrived at the scheduled time and they told me it's be up to 48 hours before they looked at it. Well, 48 hours come and go and I hear nothing. i call and after some running around they determine that the vehicle hasn't been even looked at and they had no idea when they'd get to it. Save your time and stay away from Gator Ford. More
BUYER BEWARE!!! There was a difference of $2,399, BUYER BEWARE!!! There was a difference of $2,399, between the website price and the price they charged before adding all the taxes and other fees. I BUYER BEWARE!!! There was a difference of $2,399, between the website price and the price they charged before adding all the taxes and other fees. I realized after receiving the printout (which asked to be mailed to me), was charged $299 for appearance protection, $184 third-party private tag agency, $199 Electronic Registration filing fee, and of course their $999 predelivery fee. I knew about the $999 predelivery fee, but not the other fees. To make it right, truly believe they should send me a check for $1,400! This would be the $2,399 - $999 = $1,400 (I knew about the $999) Have asked for the service report on what was done before the Audi went on their lot, to date have not received. DO NOT SIGN ON THE DESK before reading the printout. More
Went to gator Ford to have a Ford Recall Performed on my F150 transmission after having the transmission recall completed I left the dealership to find out now that my transmission slips which it did not do F150 transmission after having the transmission recall completed I left the dealership to find out now that my transmission slips which it did not do before I took it and went back in and told the service advisor he told me to contact Ford let them know what was going on maybe they could help us out meanwhile Ford starts a case number calls them back and he flat out lied to them and told them that I had an existing condition in my transmission Before I came in Daniel Wentz is the service advisor who just flat out lied about it after looking on some websites I found out the other people have had issues with this recall also steer clear of gator Ford More
I have to say, this was one of the worst experiences I have ever dealt with. Started with the price of my trade in, to the price of the truck that I purchased and all the back and forth. After we finally have ever dealt with. Started with the price of my trade in, to the price of the truck that I purchased and all the back and forth. After we finally agreed on terms I tried weeks after weeks to get a hold of the salesmen that sold me the truck with minimal response. I never got my free full tank of gas to start. Then the truck had multiple issues and I’ve reached out to the dealership multiple times to resolve the 3 issues the truck had only for them to tell me I would have to pay for full service on the truck only 24hrs after purchasing it. Not only that, they also told me if I wanted the code for the truck that I’d have to pay $200 to run it on the computer. I never got two sets of keys, the list goes on. I have yet to hear back from the salesmen after endless tries. I’d stay clear of them and I’ll definitely not be going back to Gator Ford. Terrible experience!!!!!! More
I Felt like I was just a number. They didn't answer questions directly or missed questions asked of them. Their buyer's order included a massive $2,400 dealership fee on top of their advertised $999 f questions directly or missed questions asked of them. Their buyer's order included a massive $2,400 dealership fee on top of their advertised $999 fee slated for processing and profit. Then, to top it off I received several days of email bombardment asking if I'm ready to deal. Each representative I spoke with ignored my concerns in overpricing (first the price of the car was on the high side, even in the post-pandemic environment, then add the fees). FYI - the managers send emails, apparently they are botmail, because I expressed these exact same concerns and have never head back from any one of them. I ended up flying from FL to a CarLotz dealership in Downers Grove, IL to purchase my vehicle. They have one in Tampa also, but they didn't have the car I wanted. More
John Stevens is the total package! Working with Gator Ford is a pleasure. We appreciate the professional and friendly partnership we have had with Gator! Ford is a pleasure. We appreciate the professional and friendly partnership we have had with Gator! More
The salesman Bud is a jerk and doesnt have the temperment for selling cars. The way he treated my friend today (Wednesday 23 June), Dominic, I will never do business with Gator Ford. Unacceptible behavior an for selling cars. The way he treated my friend today (Wednesday 23 June), Dominic, I will never do business with Gator Ford. Unacceptible behavior and it shows a level of toxic behavior that's allowed at that dealership. More