Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gator Ford
Tampa, FL
497 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 497 reviews
February 21, 2023
Scott the assistant service manager did an unbelievable job for us on our RV. We brought it in needing 2 new tires. He got those way ahead of schedule and had them balanced and the front end aligned and job for us on our RV. We brought it in needing 2 new tires. He got those way ahead of schedule and had them balanced and the front end aligned and even the steering stabilizer fixed in just a couple of days. Scott kept us informed and responded quickly when I had any questions. This was my 3rd time using Gator Ford Service and it gets even better each visit. Great staff! Thanks for being there for all us RV owners More
by Jerry
Employees Worked With
Scott Brinkman
February 21, 2023
Very unprofessional salesman. Gave me a buyers order with a discount on the car then he found out I had a trade and how much I wanted. So he took the discount off and added it as Gave me a buyers order with a discount on the car then he found out I had a trade and how much I wanted. So he took the discount off and added it as Gator services perks which added over $2000 to the price of the car. Of course because of his ignorance and him trying to pull over a scam I didn’t purchase the car from them. Watch there fees in the buyer order if not they will try to get you too. More
by Koma3163
Employees Worked With
Ramiro Guerrero Leon, John Stevens, Tim Moylan, Tim O'Shea, Don Fisch, Tom Dossett, Justin Rook, Kelly Johnson
December 06, 2022
Other dealerships said that the problem with my truck would take weeks if not months but ,SCOTT was able to take care of the issue by the next day. He holds the bar standard that others can attempt to re would take weeks if not months but ,SCOTT was able to take care of the issue by the next day. He holds the bar standard that others can attempt to reach. Excellent customer service. Thank You, F.F. More
by ffpoptop
Employees Worked With
Scott Brinkman
August 30, 2022
Very friendly people but really disappointed by the listing price vs what they wanted for the vehicle out the door. I understand Gator Ford isn't the only dealership that does this but as a consumer it listing price vs what they wanted for the vehicle out the door. I understand Gator Ford isn't the only dealership that does this but as a consumer it is very frustrating. I know you guys are able to take advantage of a lot of uneducated customers with these bait and switch tactics. However, it just ends up being a waste of time for everyone. More
by robert.hunter
Employees Worked With
Justin Rook
April 22, 2022
I spoke to a sales person by the name of Germaine Grey because I was in the market for a new car.He was very professional he explained the process clearly and also what options I had in a detailed manner. because I was in the market for a new car.He was very professional he explained the process clearly and also what options I had in a detailed manner.He treated me with respect because I’ve had bad experiences before being a woman buying a car with him it was a pleasant experience and I would recommend their dealership because the facility was very clean and the decorations was eye catching.Thank you for the pleasant experience More
by michellwedderburn
Employees Worked With
Germaine Grey
April 16, 2022
List price of vehicle in website was $19,800. Salesman (Matthew Reich) then tells me the “out the door price” would $27,200 due to some garbage “gator perks” which ultimately means they wash and Salesman (Matthew Reich) then tells me the “out the door price” would $27,200 due to some garbage “gator perks” which ultimately means they wash and clean the car they are selling… AND a $1000 fee for not using ford financing!?! What an absolute con artist. More
by ssman187
Employees Worked With
Matthew Reich
March 17, 2022
So bought a pre owned car. Spent a good amount of money for it. Clean car fax, car was great until I had to refill the washer fluid. So I had even asked the dealer ship if car Spent a good amount of money for it. Clean car fax, car was great until I had to refill the washer fluid. So I had even asked the dealer ship if car had ever been in an accident. Salesman said no and car fax was clean. However it’s obvious by the missing bolts, paint overspray on teh headlight, and the fact that the prop rod for the hood doesn’t stay in place because it wasn’t assembled right in the first place and if I was a little quicker I’m refilling the washer fluid, I would have had my hand crushed by the hood. So why did they inflate the price of the car when they didn’t even do anything other than clean the car?? Wonder how many florida Statutes we broken on the sale of this car??? Yes I have legal representation and they will be contacting the corporate office on Monday March 28gh More
by Screwedoncenevertwice
Employees Worked With
Justin Rook, Mike Acord, Aaron Daley
March 02, 2022
Reached out to simply confirm availability. Had to ask three or four times for a price. Unfortunately, they had a higher price than any of the statewide available ones at other dealers. Very ol Had to ask three or four times for a price. Unfortunately, they had a higher price than any of the statewide available ones at other dealers. Very old school dealership that doesn’t seem to respect peoples time. More
by Jfucci239
Employees Worked With
Matthew Reich
December 13, 2021
What a joke of a company. Call on a Mini Cooper they have listed on multiple sites at various prices.. Listed on 3rd party sites for $15,684... On their personal site listed at $16,900.. Told they wo have listed on multiple sites at various prices.. Listed on 3rd party sites for $15,684... On their personal site listed at $16,900.. Told they won't honor the price that THEY placed on 3rd party sites. Worse still, they have the nerve to INSIST on nearly $4k in "Gator Perk" and doc fees.. In the end, acting like it's a good deal for me to pay over $4k MORE than retail value on KBB. Worse still, been on their lot for well over 60 days, and they are "upside down on it.". After traditional taxes, the car is being sold "at a deal" of nearly $23k!!!! Run like xxxx from these shady dealers.. God knows there's no shortage of Ford dealers around. More
by shawncas
Employees Worked With
Christon Marsh
Verified Customer
