Gator Ford

Poor service, truck was delivered July 10th and back in shop on 17th and every three days the check engine light is on and it appear to be a transmission issue or fuse line issues shop on 17th and every three days the check engine light is on and it appear to be a transmission issue or fuse line issues More

I have purchased 23 new vehicles from all brands. This dealer absolutely provided the best customer service and experience than ever before! Kayla was a great sales person. She knew her inventory extremel dealer absolutely provided the best customer service and experience than ever before! Kayla was a great sales person. She knew her inventory extremely well and was enthusiastic and passionate about the brand she represented!! More

Fast and easy drop off. Tobias called me with updates on the repairs and an updated estimate on when everything would be done and ready for me to pick up my truck. the repairs and an updated estimate on when everything would be done and ready for me to pick up my truck. More

My experience on Thursday, July 30, 2020 was a pleasant one. My salesperson, Ghandi Abdallah, was very nice and helpful. All in all, a quiet respite from my daily routine. one. My salesperson, Ghandi Abdallah, was very nice and helpful. All in all, a quiet respite from my daily routine. More

Gator Ford Performed The Works efficiently and professionally and in these virus times with much care for sanitation. Price was as quoted. No complaints to date. professionally and in these virus times with much care for sanitation. Price was as quoted. No complaints to date. More

ABS REPROGRAM This was the best dealer visit I have ever had. I looked 10 months for a ABS module that was no longer available for my motorhome. After finally findi This was the best dealer visit I have ever had. I looked 10 months for a ABS module that was no longer available for my motorhome. After finally finding one, I contacted Gary (service manager) and Daniel Kilbane (service writer) to have it reprogrammed. They went the extra mile and even gave myself and my wife a ride to Lazy Days to pass the time while repairs were made. Fantastic service with a smile and they even applied the charges to a previous visit! I only wish they were a little closer to us (45 miles). More

Wow! Once again, Gator Ford had exceeded my expectations. What an exceptional service department! I was welcomed as soon as I pulled up to the service department and was assisted immediately. expectations. What an exceptional service department! I was welcomed as soon as I pulled up to the service department and was assisted immediately. Every single person I met was kind and helpful. My Service Writer, Ghandi Abdullah went above and beyond to make sure my service needs were met. More

Bought SUV during COVID and it was sold as is. However, in less than 24 hrs of owning the vehicle I realized the AC did not function properly. Had I not been in a rush while I had my son I would have notic in less than 24 hrs of owning the vehicle I realized the AC did not function properly. Had I not been in a rush while I had my son I would have noticed it when I purchased it. From there, dealing with the sales manager and GM, they would not repair the AC on their dime. I had to bargain with them that I’d pay half of the repair cost so my children could have AC. Doesn’t make sense to me. The service center was excellent and the manager in service was superb. Not that I didn’t pay the dealer fee which covers incidentals for such situation... More

Inexperienced salesperson, felt like I was being scammed. I was sold a car that was not fit to be sold and had to ask for refund. I was sold a car that was not fit to be sold and had to ask for refund. More

Dealership is making good on a bad purchase Purchased a 2020 Ford Explorer on 07/09/2020 (this vehicle already had over 1800 hundred miles on it and was obviously a salespersons vehicle - but s Purchased a 2020 Ford Explorer on 07/09/2020 (this vehicle already had over 1800 hundred miles on it and was obviously a salespersons vehicle - but sold to me as brand new) - one week later, vehicle wouldn't start. Vehicle stay in shop for about a week and was returned to me. Problem that I had was that I'm a single, elderly woman and was terribly afraid to take possession of the vehicle again - not sure if it would not start again, leaving me stranded - day or more scarier, night. The entire week that this vehicle was in the shop, I pleaded with salesperson to substitute this vehicle with one of equal or less value - all to no avail. They made me take possession of the vehicle again. FINALLY, I heard for a Mr. Rollin Seeley, of Gator Ford, and he has agreed to replace the vehicle. I couldn't be more relieved and thank the dealership tremendously for finally stepping up and doing the right thing. More