
Gator Chrysler Dodge Jeep
Melbourne, FL
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Excellent Dealership! We have now purchased 3 vehicles from Gator, and every transaction has been wonderful! The environment is easy, no pressure if you choose to buy or no We have now purchased 3 vehicles from Gator, and every transaction has been wonderful! The environment is easy, no pressure if you choose to buy or not, the salesman is your advocate when negotiationg. All around Excellent experiences! More
Why I bought the first car Tim showed me! I went with my advisor (friend) Liz to buy a car I could afford. My sales executive was very knowledgeable about needs and wants that would be the bes I went with my advisor (friend) Liz to buy a car I could afford. My sales executive was very knowledgeable about needs and wants that would be the best for me. His experience was accurate and I was surprised that he could show me the best car the first time around. There was excellent communication about price. He met all the qualifications for me without going from one car to another and me being confused. I would highly recommend Tim. He knows cars and will the extra mile to make a sale that is in your best interest! He was very honest which is not the case for all dealerships. Now the paperwork was handled by Ms. Higgins who is a professional without equal. She used every bit of her knowledge to successfully complete the paperwork with using all the discounts she knew. I am very happy that I went to Gator! More
Excellent Customer Service My husband and I went in to look at a 2016 Dodge Durango we saw online on a Sunday afternoon. It had all of the features we wanted and was priced perf My husband and I went in to look at a 2016 Dodge Durango we saw online on a Sunday afternoon. It had all of the features we wanted and was priced perfectly. Rick was helpful in finding the vehicle for us as it was located on a different lot than the one we arrived at. He met us over at the other lot and we took it out for a test drive. He answered all of our questions and agreed to match the online price which was well below the advertised price at the dealership. We discovered one of the rims had damage to it and he promised to speak with someone about getting it fixed or replaced and said he would call the next day. Just as promised he called before 9AM the next day with the contact information of the shop that would do the repair. After we got the vehicle home we noticed that the entertainment center remote and headphones were missing and when he contacted me about the rim repair I asked about them. He got back in touch shortly to let me know they had been located. Maryann was also a great help with all of our paperwork, financing, and warranty options. She took us through everything and answered all of our questions along the way. She took the time to certify the pre-owned vehicle we were purchasing to help us save money on the extended warranty we purchased. She repeatedly let us know if there was anything else we ever need help with or have questions about that we should not hesitate to contact her. Overall this was an excellent buying experience and I would highly recommend anyone to work with Rick and Maryann! More
Great buying experience ! Keith was very knowledgeable and helpful in helping me find and buy the right vehicle. Keith and the team at the dealership was very friendly and help Keith was very knowledgeable and helpful in helping me find and buy the right vehicle. Keith and the team at the dealership was very friendly and helped make the transaction low-stress and pleasant. Highly recommend! More
Everything was great! Mary Ann was wonderful to work with. She went out of her way to make everything easy. Everyone was very kind and welcoming and made the whole experi Mary Ann was wonderful to work with. She went out of her way to make everything easy. Everyone was very kind and welcoming and made the whole experience enjoyable. More
Purchase of a 2019 Dodge Ram Limited Truck Allen was very helpful with explaining all of the features of our new vehicle. He was very friendly and took the time to answer all of our questions. Allen was very helpful with explaining all of the features of our new vehicle. He was very friendly and took the time to answer all of our questions. He offered to help us in the future if needed. The vehicle had some defective electronics and he expedited the repair process. More
One of the best dealers on the Space Coast I entered the dealership in a little bit of a time crunch to get a used vehicle. Todd Munce was the salesman that I dealt with and I explained that I I entered the dealership in a little bit of a time crunch to get a used vehicle. Todd Munce was the salesman that I dealt with and I explained that I needed a car that I could drive off the lot that evening. Todd helped me find a car and the financial people and sales manager put together a deal that met my needs very quickly and efficiently. Throughout the process I was treated with respect and the staff was very friendly and knowledgeable. I would highly recommend Gator Dodge to anyone looking to get into a used vehicle. More
Excellent service We went to Gator (on NASA and Apollo) after looking at 5-6 Dealership's we were met by a salesman, Mike, that was happy to go above and beyond to hel We went to Gator (on NASA and Apollo) after looking at 5-6 Dealership's we were met by a salesman, Mike, that was happy to go above and beyond to help us out.The business Manager MaryAnn was fantastic she was able to get us a great loan and made it pretty painless. I will definitely take it there for service as well. More
Responsive and personalized service I was impressed with the level of customer service received. After making phone contact and speaking with Mike, I felt confident visiting the store. M I was impressed with the level of customer service received. After making phone contact and speaking with Mike, I felt confident visiting the store. Mike was professional and competent at every step of the decision making process. He did an excellent job in creating a relaxing atmosphere; at no time did I feel pressured. What fascinated me most was not the clean condition of car but the friendly and respectful manner with which I was treated. More
Very very busy, one courtesy shuttle Even with a 10:15 appointment, I waited over an hour for a ride back to my house. Replacing just the right side exhaust manifold, they had my truck fo Even with a 10:15 appointment, I waited over an hour for a ride back to my house. Replacing just the right side exhaust manifold, they had my truck for nearly 8 hours, unacceptable. Previous recall work to flash the computer memory, with an appointment, 3 hours. I can flash my laptop memory in less than ten minutes They only have a one Bay oil change too. It's not worth the wait. I had to call and bug them for a status on parts ordered, which they claim was delivered to them but not correctly received into inventory, thus I waited two weeks longer More