
Gator Chrysler Dodge Jeep
Melbourne, FL
Filter Reviews by Keyword
By Type
Showing 2,346 reviews
Service Center is Slow and Painful I went in for an appointment for some recall work. You get assigned an adviser; my adviser was SSSSS. He has zero people skills, or was just really I went in for an appointment for some recall work. You get assigned an adviser; my adviser was SSSSS. He has zero people skills, or was just really trying not to be helpful. Dropped the car off early for the appointment. After almost 5 hours of my car being there I called to get a status because no one had called yet. I was transferred to my adviser's cell phone. I left a message requesting a return call. After one hour I called back. TTTT answered again and said she could transfer me to SSSSS again, but she was in a different building and cannot get him a message. I declined as I already had one un-returned message with SSSSS. She ended up paging him, and after a painful wait, SSSSS did not respond. I requested a manager. She was hesitant and then I requested one again. She transferred me to someones voicemail. No one called back. I end up getting a ride to the dealership because my office is closing now and I have to talk to my adviser if I wanted to use the shuttle service...but I can't talk to my adviser because he does not answer his phone... I get to Gators in Melbourne and was told my car would not be ready for over an hour. I decide to wait it out. Long story short. My windshield wiper relay was replaced, and the wipers still do not turn off after using them without a series of jiggles. Painful. I was getting the car fixed up to give it away to my daughter. I have been saving up to buy a new car, cash. Guess where I won't be going! That's right, I will not buy a Chrysler, Jeep or Dodge if I have to use this dealership for service. More
Great Service My husband and I were in a pinch for a new affordable car and Junior and Maryann were kind enough to help us find the perfect car for us, negotiate th My husband and I were in a pinch for a new affordable car and Junior and Maryann were kind enough to help us find the perfect car for us, negotiate the price, and stay past hours to ensure we were satisfied with our purchase. Highly recommend! More
Enjoyed the Personnel I was Dealing with From the moment I walked into the Dealership until the time I departed the personnel (Tim and Rene) were delightful to work with. They made sure ever From the moment I walked into the Dealership until the time I departed the personnel (Tim and Rene) were delightful to work with. They made sure every need was taken care of. No pressure from Dealership to buy. Thank you Gator. More
Found my new car I’ve shopped several dealerships in the area looking for a good certified used car. My sales rep, Keith, was very helpful in negotiating to get in my I’ve shopped several dealerships in the area looking for a good certified used car. My sales rep, Keith, was very helpful in negotiating to get in my price range. I'm happy w my new Jeep. More
Great Prices & Fantastic Service We went to several dealerships in Florida looking for a Jeep. Gator's prices were the best! Our sales rep, Terry, was very kind and considerate, as we We went to several dealerships in Florida looking for a Jeep. Gator's prices were the best! Our sales rep, Terry, was very kind and considerate, as well as knowledgeable. We couldn't have asked for a better experience. Go gator, you won't be disappointed. More
One of the best car purchases experiences ever Keith and Maryann were wonderful and made the process easy. Most of my dealings in the days leading up to the purchase were via email with Keith as i Keith and Maryann were wonderful and made the process easy. Most of my dealings in the days leading up to the purchase were via email with Keith as i had a busy week and wanted to purchase the truck that week. The entire process was seamless. Thank you! More
Excellent Service and Follow Up Experience! Our internet search through Auto Trader resulted in finding our newly purchased Dodge Ram 2500. The on line pictures were accurate and the price was t Our internet search through Auto Trader resulted in finding our newly purchased Dodge Ram 2500. The on line pictures were accurate and the price was the lowest in the state for equal comparisons. Within 5 minutes of our response to the on line advertisement, we received a phone call to answer our questions and schedule an appointment at Gator Chrysler Dodge Jeep. Our salesperson was Barbara Scholten, internet liaison. Barbara was excellent. She has years of experience selling trucks, listened closely to our preferences and was not in any way pushy. Her follow through on all aspects of the deal we made was efficient. We loved the fact that there was no haggling over price and what we were quoted was lowest. The trade-in amount we were given was fair. We picked up our new truck a few days ago and are very happy! More
Got to go to gator and see Manny and John Sales person where very helpful Ann curtious. Processdid not take long. Manny Rodriguez was very helpful and got me a good deal on a 2019 Dodge Ram 15 Sales person where very helpful Ann curtious. Processdid not take long. Manny Rodriguez was very helpful and got me a good deal on a 2019 Dodge Ram 1500. More
Great Salesman Let me start off by saying Gary was honest with me about pricing and patents before we decide to go forward with buying a vehicle. I told him what p Let me start off by saying Gary was honest with me about pricing and patents before we decide to go forward with buying a vehicle. I told him what price range i could afford and he did his best to work me towards the vehicles i could get in that price range. When i asked him to get honest payment price ranges for my price. He did that right away and made the buying experience a 100% better. I was impressed by the fact that i found a salesman that would work with me and not think of me as another sale. I want to thank not just Gary but the owner himself for actually talking to me as a person and not a sale. I believe he has a great team and i recommend this dealership to anyone looking for a honest dealership. Thanks again Gary ! More
The most amazing experience I’ve ever had buying a car! Rick took his time finding me the perfect used car and Maryann is beyond phenomenal making sure I felt comfortable signing with a Warranty & Gap. Rick took his time finding me the perfect used car and Maryann is beyond phenomenal making sure I felt comfortable signing with a Warranty & Gap. More