Gator Chrysler Dodge Jeep

Jeff Wipple sales associate was good up to the deal. He answered all my questions- spend a great deal of time via emails. Jeff Whipple WAS NOT THE ISSUE at this dealership.HE DID EVERYTHING RIGHT FROM HIS answered all my questions- spend a great deal of time via emails. Jeff Whipple WAS NOT THE ISSUE at this dealership.HE DID EVERYTHING RIGHT FROM HIS POSITION. In fact, they ordered the car because they did not have the exact car that I wanted. Thought that I had a deal- drove 35 miles to pick up the new car......when I got there the sales manager- said your trade does not have navigation.....so instead of giving you $26,000 for your trade- we can only give you $25,000... Need another $1000 to do the deal....... I walked away and HE WALKED AWAY... NEVER EVEN MAKING A COUNTER OFFER.. THAT WAS THE PROBLEM AT THIS DEALERSHIP. THE SALES MANAGER REALLY COULD CARE LESS!! Just another big volume/big unit dealership.. that only cares about numbers-customer service was good with Jeff; however, management could care less about a deal. I see all the good reviews on this web site..can't believe it. (I have been told that-after the deal they call you-TO PUT A GOOD REVIEW ON THIS WEB SITE??- WHY) They talk a good game until it is time to sign the deal.....than its a different deal.. look at the other negative reviews on this web site... BE VERY CAREFUL WITH THIS DEALER.. More

WE COULD NOT BE MORE PLEASED WITH THE PROFESSIONALISM, KNOWLEDGE AND FRIENDLINESS GIVEN US DURING OUR RECENT PURCHASE OF A NEW 2012 JEEP PATRIOT. MY WIFE OF 38 YEARS AND I, HAVE LITERALLY PURCHASED OVER KNOWLEDGE AND FRIENDLINESS GIVEN US DURING OUR RECENT PURCHASE OF A NEW 2012 JEEP PATRIOT. MY WIFE OF 38 YEARS AND I, HAVE LITERALLY PURCHASED OVER TWO DOZEN NEW VEHICLES TOGETHER, OF ANY NUMBER OF HIGH QUALITY MAKES AND MODELS, WITH A MORE RECENT VEHICLE HAVING BEEN A $100,000 PORSCHE. HAVING STATED THIS, WE HAVE OBVIOUSLY HAD AN OPPORTUNITY TO WORK WITH MANY DIFFERENT TYPES OF SALESPEOPLE AND DEALERSHIPS ULTIMATELY OFFERING DIFFERENT LEVELS OF SERVICE. MY WIFE AND I ARE PLEASED TO STATE THAT OUR EXPERIENCE WITH GATOR WAS IN KEEPING WITH THE HIGHEST LEVEL OF CUSTOMER SERVICE WE HAVE RECEIVED TO DATE. THIS HAPPENS TO BE OUR FIFTH JEEP AND OUR FIRST FROM GATOR OF MELBOURNE, AND SUFFICE TO SAY, AT THIS POINT, IT WILL NOT BE OUR LAST. WE HAD HEARD GOOD THINGS ABOUT THE DEALERSHIP AND OUR VISIT/PURCHASE WAS WELL IN KEEPING WITH WHAT WHICH WE HAD HEARD. MY WIFE AND I WOULD LIKE TO TAKE THIS OPPORTUNITY TO HIGHLY RECOMMEND THIS DEALERSHIP AND ENCOURAGE OTHERS TO ASK FOR BARBARA SCHOLTEN, HOWEVER I HAVE A DISTINCT FEELING FROM ALL THE FOLKS WE WORKED WITH DURING OUR OVERALL PURCHASE EXPERIENCE, THAT THE QUALITY OF THE ENTIRE STAFF, IT'S MANAGEMENT AND FACILITIES, ARE OF THE HIGHEST STANDARDS AVAILABLE TODAY. More

I spoke with Jeff Whipple on 2 different occasions. He was very friendly and courteous and spent a large amount of time showing me the features of the vehicle I was interested in. When I returned several was very friendly and courteous and spent a large amount of time showing me the features of the vehicle I was interested in. When I returned several days later with my wife, he happily went over all the information again for her benefit. When he learned her main concern was the paint color that would satisfy her, he searched the lot and the computer records until he found the color that was her choice on the other lot several blocks away. He then worked with me a the sales Manager, Mike Fullhart, to find me the best price and seeing that I got the price braks and rebates available to keep the price where I needed it. When we had commited to the sale, he knew just what paperwork was necessary and whizzed through it. While we were dealing with the credit manager, he took steps to make sure the new car was prepped, gassed up and ready for us, even changing the license plate and taking the time to wash it so it would look good on the new car. He helped remove our belongings form the old car and saw us finish up and drive off. Such an employee is of great credit to your agency and his spirit, knowledge and enthusiasm is priceless. More

I did not feel Pressured at all It was one of the best New Car buying experiences I have had. Chris was Great. THANKS Very Much New Car buying experiences I have had. Chris was Great. THANKS Very Much More

Our experience at Gator was stress free and very pleasant. We truly enjoyed working with Richie Infurna as our sales person. He was very informative and not pushy. He worked with us to get the be pleasant. We truly enjoyed working with Richie Infurna as our sales person. He was very informative and not pushy. He worked with us to get the best deal possible on our choice of a Dodge Challenger SXT. We are very satisfied with the outcome and would recommend this dealership to our friends and family. More

I found my van on the website. I appreciated that the real image and details were presented in lieu of a "stock image". I phoned Debbie to inquire about the vehicle and she was very determined to answer real image and details were presented in lieu of a "stock image". I phoned Debbie to inquire about the vehicle and she was very determined to answer my every question. From the time I walked in to your showroom until the time I left, I felt like Gator appreciated my business. At no time did anyone every play the "pricing game" with me. I drove over 80 miles and passed several other dealerships, just to get to Gator. It was such a great experience, that I cannot wait to buy another vehicle from Gator. If I had to find a complaint, it would be that the van was not prepped for delivery until after I signed the paperwork. I have to make a second trip last this week to pick it up which is not a problem because then I get to thank everyone again for the wonderful experience I had! The little things like buffing the scratches and chips out, wiping down the headliner, including the mats, etc. are just little things. I knew exactly what I wanted and thanks to Debbie at Gator, I found it! Cannot wait til next weekend to pick it up and start driving it! Thanks again Gator. More

This was the most wonderful car buying experience we've ever had!! Barbara was an absolute joy to work with. I contacted her over the Internet regarding a vehicle we were interested in. I asked about finan ever had!! Barbara was an absolute joy to work with. I contacted her over the Internet regarding a vehicle we were interested in. I asked about financing options an rebates. She came back with all different scenarios regarding interest rates, rebates, etc to give us the best deal. She worked everything out before we got to the dealership. We knew what we were paying , interest rate, what monthly payment would be. We got to the dealership took the car for a test drive, signed the papers and we were done. Car was gased up an ready when we got there. It literally took only like an hour. Not the normal five hours of nonsense. It was amazing. Barbara was outstanding. We would absolutely buy another vehicle from her and will tell everyone what a great experience we had. We couldn't be happier. You have a valuable asset in Barbara!! She is the best!! More

Vinnie was a great guy to work with, very friendly and helpful. It was like talking to a friend and not a car salesman. I like the fact he seemed really worried about the safety of my family and placing m helpful. It was like talking to a friend and not a car salesman. I like the fact he seemed really worried about the safety of my family and placing me in a vehicle that will last. More

Smooth and friendly! Sales was willing to work with price and didn't have the normal car dealership "Im doing you a favor" attitude. Intenet sales worked out good for me and my busy schedule. and didn't have the normal car dealership "Im doing you a favor" attitude. Intenet sales worked out good for me and my busy schedule. More

I have purchased a few cars from Gator, I'm treated kindly and professionally, they communicate what I need and take care of it swiftly. kindly and professionally, they communicate what I need and take care of it swiftly. More