Gator Chrysler Dodge Jeep

My husband and I own nothing but Dodge trucks. We purchased all of them from Sunshine Dodge. In 2011 we purchases our latest from Gator. I have also used the Gator Service Department faithfully si purchased all of them from Sunshine Dodge. In 2011 we purchases our latest from Gator. I have also used the Gator Service Department faithfully since you aquired the old Sunshine facility. I have ALWAYS found the service personnel to be friendly, knowledgable, and very helpful. They have ALWAYS made sure they answered and explained any questions I may have and the quality of their work is second to none. Your customer service personnel have also been most friendly and courtious. EXCELLANT PEOPLE!! How VERY LUCKY you are to have all of them on your staff. When I leave Gator, I always feel like I just visited family. Your loyal and satisfied lifetime customer, Helen Helser Mullis 321-298-5276 - cell 321-327-4173 - home More

I came across the truck I bought on Cars.com. I sent an I came across the truck I bought on Cars.com. I sent an email to the dealer (Gator) to let them know I was interested in the truck. Debbie emailed me I came across the truck I bought on Cars.com. I sent an email to the dealer (Gator) to let them know I was interested in the truck. Debbie emailed me back within 5 minutes to ask if it was a good time to call. I replied yes and she promptly called. I spoke with her about the truck and where I wanted to get my vehicle loan from. She told me that my credit union was partnered with them and that there shouldn't be a problem. I made an appointment to come see her and the truck for the next day. When I got there, she was waiting patiently for me. We went over the truck, inside and out, and then went for a test drive. Afterwards, we did all my paperwork. Usually, I am very nervous around people I don't know, but when I met Debbie, she was very friendly. I never felt nervous while she was working with me. I've been to other dealers in the past and they tried to put sales pressure on me. I never fekt pressured about anything. She was extremely knowledgeable about any questions I asked. I couldn't have gotten a better sales rep. Thank you so much, Debbie. I love my truck. I appreciate everything. As long as I am in this area, I will be a lifelong customer of Gator, and will make sure all my friends will be referred to you by me! More

I was directed by Mike Crissy (GEICO) liaison @243-5696, to take my truck to a mechanic of my choice to have my air-conditioning system fixed. I chose to go to the dealer, you. I dropped my truck of at 07 to take my truck to a mechanic of my choice to have my air-conditioning system fixed. I chose to go to the dealer, you. I dropped my truck of at 0745 for a diagnostic check. Mike called me up around 1120 to tell me that GEICO would not cover the repairs and that the air compressor was "short-circuited", and that it would cost me $881.02 to get it fixed. I told him that no I declined the service. He said in a not to friendly voice, "fine, I will close it out and have your car parked in front.". I Had the courtesy shuttle pick me up and take me to gator dodge.. When I arrived there my truck was nowhere in sight. I asked one of the females there as to the where abouts of my truck, she said she did not know. This was at about 1145. She proceeded to look for the paper work and after a few minutes she told me to go sit at the red benches, she obviously had no clue. I waited for about 25 minutes and no sign. I went to the cashier where I asked to see the manager. She said he was at lunch. I asked to see the assistant manager, she said he was at another store. Sounds like there is no one who works here, right? I went back outside and went to the where the girl I talked to was working and saw another employee finally filling out my paperwork. This leads me to believe that I had been lied to by everyone there. Is this how you run your business? If it is I hate to think what all you are doing to all the customers that give you a 5 star rating. In addition I went to sears where they told me that not only is there nothing wrong with the compressor, they had to charge the system cause it had not been previously charged. How can you check the air conditioner when it has not been charged? 5 hours and$84.95for nothing. More

drove 300 miles to get BS and bait and switch tactics-they are very good at this. Was told the car looked new- was at the detail shop and was clean. Nothing was true-especially the price they to tactics-they are very good at this. Was told the car looked new- was at the detail shop and was clean. Nothing was true-especially the price they told me. Deal with them and you will be sorry More

We have purchased many cars over the years and this was one of the most positive experiences. Cody was knowlegeable about the car and Charlie (the manager) was helpful in getting the car we wanted brought one of the most positive experiences. Cody was knowlegeable about the car and Charlie (the manager) was helpful in getting the car we wanted brought to us. I will absolutely recommend Cody and this dealership in the future. More

I would recommend this dealership because of our sales respresentative, Barbara Scholten. She Listens;. From the first phone call from my husband, and all through the time at the dealership, she listened respresentative, Barbara Scholten. She Listens;. From the first phone call from my husband, and all through the time at the dealership, she listened. Barbara took everything we said and focused not only on our 'wants' in a vehicle, but also our 'needs'. Barbara was pleasant, fun to talk too, and very knowledgable of the vehicles we wanted to look at and ones we did not. She made this sometimes stressful time, into a very enjoyable time. Feel like we made a new friend with Barbara ... and that means alot. More

Great experience! Justin was a great salesman... Upfront and honest with purchasing a car seen on Internet! Would definitely recommend Gator Chrysler and Justin in the future!! Thank you!!! and honest with purchasing a car seen on Internet! Would definitely recommend Gator Chrysler and Justin in the future!! Thank you!!! More

Understanding the limitations, kindness, helpful, courteous, attentive, pleased of the service received, offer only the highest suggestions. My family was delighted with Chris. It was a pleasure purc courteous, attentive, pleased of the service received, offer only the highest suggestions. My family was delighted with Chris. It was a pleasure purchasing a vehicle at Gator Chrysler. More

Tom Schmidt did a great job for us. The dealership was friendly and clean. They were fast and efficient with their paperwork, and we look forward to going back and buying another car there. friendly and clean. They were fast and efficient with their paperwork, and we look forward to going back and buying another car there. More

WE LOVE THE VEHICLE WE BOUGHT. CHUCK WAS A VERY PLEASANT SALESPERSON TO WORK WITH, BUT PROMISED REPAIRS THAT NEVER HAPPENED. 1. A COUPLE OF SCRATCHES TO BE FIXED. 2. THE RUBBER ON THE BACK BUMPER HAS A R SALESPERSON TO WORK WITH, BUT PROMISED REPAIRS THAT NEVER HAPPENED. 1. A COUPLE OF SCRATCHES TO BE FIXED. 2. THE RUBBER ON THE BACK BUMPER HAS A RAISED AREA THAT CATCHES WHEN YOU OPEN THE DOOR 3. THE MAJOR PROBLEM, THE SIDE PASSENGER DOOR LOCK DOESN'T WORK WITH THE KEY OR THE OVERHEAD BUTTONS. IT HAS TO BE MANUALLY LOCKED AND UNLOCKED TO GET INTO THAT SIDE. WE CALLED THREE DIFFERENT TIMES TO MAKE AN APPT. TO BRING THE VEHICLE IN. FINALLY, AFTER THE THIRD CALL, CHUCK MADE ARRANGEMENTS AND WE BROUGHT THE VAN IN. 1. THEY BUFFED OUT AND FIXED ONE SCRATCH AND DID A POOR ATTEMPT ON ANOTHER SCRATCH, IT LOOKS LIKE THEY RAN SOME NAIL POLISH OVER IT, THE COLOR DOES NOT MATCH AND IT LOOKED BETTER BEFORE THEY DID THIS REPAIR. THIS WAS ALL THEY DID WHEN WE BROUGHT THE VEHICLE IN. MY HUSBAND WAS TOLD THE REST WOULD HAVE TO BE DONE THROUGH A WARRANTY OR WE WOULD HAVE TO PAY FOR IT. KNOWING THIS, WE PROBABLY WOULD NOT HAVE BOUGHT THE VEHICLE UNTIL THE DOOR LOCK ISSUE WAS TAKEN CARE OF. THE DOOR LOCK ISSUE IS AN IRRITATING PROBLEM. More