Gator Chrysler Dodge Jeep
Melbourne, FL
Filter Reviews by Keyword
By Type
Showing 2,345 reviews
Fiat Purchase ... Not your usual car buying experience! I walked in to the Fiat Dealership with quite a challenge. I met with associate Chuck Stupp and explained my situation. He smiled and with confidence I walked in to the Fiat Dealership with quite a challenge. I met with associate Chuck Stupp and explained my situation. He smiled and with confidence told me not to worry he would help me get into a vehicle I would enjoy and a price I could live with. We sat down and went over my situation. He came up not only with a plan to help me but got me into a brand new vehicle and at a payment I could live with. Everyone went an extra mile to help me get into my brand new Fiat 500 POP. Other dealership's were a bit put out by my situation and gave me options that were out of my budget and on used cars. Chuck Stupp and the team really worked magic to make good on Chuck's word that he would get me into a vehicle.That's exactly what happened. I am the proud and excited owner of Brand new 2013 Fiat 500 Pop in Gator blue which I drive proudly and the color will always be a rememberence to me of the outstanding customer service I experienced with them and what they did for me when no one else seemed to be willing too. I recommend Chuck Stupp and Gator Fiat to anyone who wants a different type of car buying experience, no pressure and a great can do attitude of the team. Thank you Gator Fiat! More
We were greeted on both visits immediately by a sales representative. Easy to do business with and very receptive to our requirements. Extremely prompt and efficient when closing the deal to buy a Fiat representative. Easy to do business with and very receptive to our requirements. Extremely prompt and efficient when closing the deal to buy a Fiat Lounge. More
Great dealership Great customer serviced and chuck was very friendly had a great experience with the sales people the have I bought was at one of their other lots and Great customer serviced and chuck was very friendly had a great experience with the sales people the have I bought was at one of their other lots and they drive me over to that lot and I drove it back to the dealership More
It was refreshing to have a great buying experience with Barbara at Gator. I would say it was by far the Best car purchasing process I have had in some time, that includes the Business/Finance office as wel Barbara at Gator. I would say it was by far the Best car purchasing process I have had in some time, that includes the Business/Finance office as well. Barbara was familiar with the products- the options- and the availability of other vehicles. There was no nonsense.. Everyone will enjoy the car buying process again…. Sincerely, Happy Customer More
It was an unexpected pleasant car buying experience. Ron was extremely knowledgeable about the car I was interested in, helpful and NOT pushy. I am very satisfied. was extremely knowledgeable about the car I was interested in, helpful and NOT pushy. I am very satisfied. More
Mike was great to work with, he was prompt in returning phone calls and saw to it that the addtional add on equipment was installed. I would highly recommend both Mike and your sales staff to any one of m phone calls and saw to it that the addtional add on equipment was installed. I would highly recommend both Mike and your sales staff to any one of my friends. We are really enjoying our Nissan Titan. Thanks again for the great service. Larry Turner More
Barbara was courteous, knowledgable and a pleasure to work with. She made sure that I was completely satisfied with the deal and that I knew how to use the features of the vehicle that I purchased. work with. She made sure that I was completely satisfied with the deal and that I knew how to use the features of the vehicle that I purchased. More
The service we got during and after the purchase made this a great car shopping experience. We had a few problems during the first week and they were all taken care of 100% and with no problems. Thank yo this a great car shopping experience. We had a few problems during the first week and they were all taken care of 100% and with no problems. Thank you for the chance to buy our second car from you. Rick was awesome. More
I found Barbara to be an outstanding sales person. She responded to all of my questions and had excellent suggestions - I would say she was the best sales person I have ever dealt with. responded to all of my questions and had excellent suggestions - I would say she was the best sales person I have ever dealt with. More
Let me start by saying that the only reason I bought the truck in the first place was because my salesman claimed to be a U.S. Marine- as am I, so I felt a sense of loyalty to the brotherhood. If he is an a truck in the first place was because my salesman claimed to be a U.S. Marine- as am I, so I felt a sense of loyalty to the brotherhood. If he is an actual Marine- he brings absolute discrace to the Corps! I caught him in so many lies in which I will detail. I ended up walking out once and almost walked out again before it was all done and over with. It all started out with him being all buddy buddy and showing me the way they mark everything up and how to read the tag on the windshield for the date they took it, asking price, ect... So I found a truck that I loved- all the bells and whistles fully loaded, pretty good price. I was trading in a 2008 Dodge ram 1500 with 65k miles. KBB said the value was 16,500-18k. We went back and forth on trade in value because they don't go on kbb, they make up their own book- and obviously way lower than kbb. I told him that I wanted no lower than 14k or no deal- they came up with 12. And I told them I wanted the lifetime powertrain warranty included in the price, to which he said they can't offer that anymore- on any vehicles. So, I walked out. Oldine came out acting pissed off at the dealership and saying that he would be fired if I didn't buy something because he hadn't sold anything in a month and carried on whining and begging, ect... So I reiterated my terms and went to another dealership and bought my fiance' a new jeep. Well, after I cooled down a bit I called them back to see if they had changed their mind. Oldine said yes they had taken it up to the general manager and he had okayed the 14k trade in and would give me the warranty. So back to the dealership I went. This is where it gets really bad- Not only did I only get 12k for my trade in, I paid for the warranty that they "couldn't offer anymore" ( which is a flat out lie.) Oldine kept trying to hurry me along when I was reading my contract and was getting really upset and more and more aggressive towards me and my family when I was asking where the extra money for the final finance amount was coming from. He said it was all right and they had to hide some of the trade in amount to even out the warranty. At his point I just wanted to get out of there so I told him we just bought the jeep and couldn't go thru the same finance company which he had told me earlier in the day that they were using. Well he went over to the finance guy and "asked him"- so he said, but I could hear his who;e conversation and he never asked him that. I am a completely honest person- I hate liars, So I told him that I was going to run it by the finance guy just to make sure. He told me I had better not say anything to him about the matter because I would get him in trouble and could possibly mess up the sale. Well, too bad, I asked anyways because honor and integrity is more important than any vehicle out there. The finance guy said he really didn't know and thanked me for bringing to it his attention. He went and asked someone and came back to tell me that yes that would have been really bad. It would have come down to which ever contract the bank would've recieved first- the other would've been denied. How about that for honesty! So he simply re-typed the contract using one of the many other banks I was approved by. The finance guy was the only nice guy we dealt with the person "boss " behind the desk was extremely rude to us, and I've told you about the salesman. I am a long time dodge owner and after this experience I will defintely go to Titusville Dodge or Ford which stinks, because I love my truck. If I had it to do all over again, I would still be driving my old truck! Sincerely, Josh More