
Gateway Toyota
Toms River, NJ
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Straight forward, upfront dealership. Very organized and efficient. This includes the website. I was able to pick out my car and complete most of the purchase remotely. Spent no more than an hour and a half efficient. This includes the website. I was able to pick out my car and complete most of the purchase remotely. Spent no more than an hour and a half at the dealer between two visits to leave a deposit and then pick up my car. Fred Heise, my sales consultant did a fantastic job and stayed in touch throughout the process. This included going through the vehicle's operation and tech features before I left the lot. Best experience ever buying a car. More
I did my 15000 mile service a few months ago. I asked if I can have an oil change done & then at my 20000 mile service I will not get an oil change. I was told that I can do that & I will NOT loose my 20000 I can have an oil change done & then at my 20000 mile service I will not get an oil change. I was told that I can do that & I will NOT loose my 20000 & 25000 service that I am entitled to. (Except I just wont get an oil change but ill still get the tire rotation and the rest of the service. When I came back for the 20000 service they said I will not be elugable for a 25000 service because I "skipped" my 15000 & did the 20000 so now its a 25000 service. In other words they cheated me out of a service even though I specifically asked if I will loose it by doing the oil change at 15000. To which I was told I will not loose it. I spoke to Toyota headquarters & they also felt that gateway was cheating me. They tried speaking to them but gatewY would not budge. This is my 3rd Camry purchased from them (in the last 10 years) I obviously will never go back to them again. More
Third time purchasing new vehicle from Gateway, so repeat customer is usually the best indication of satisfaction. Always compare with at least two other dealerships each time, and Gateway gave me best pric customer is usually the best indication of satisfaction. Always compare with at least two other dealerships each time, and Gateway gave me best price and service. Especially now that Toyota has shut down 40% of factories due to chip shortage, finding new cars that fit your choice can be very difficult. More
Went to look at the new RAV4 Prime. They offered me 22K for my trade in (lowballed) I traded it to different Toyota dealership for 29.8K. The salesperson was constantly boasting that they never sell above for my trade in (lowballed) I traded it to different Toyota dealership for 29.8K. The salesperson was constantly boasting that they never sell above MSRP, that they’re not allowed to. THAT is an outright lie. He sticker on his car was MSRP, BUT the dealer added crap (100% profit for dealer) added over 4K to the final price. From paint protection, to $1900 pinstriping, complete BS. I have plenty of pics if they dare to deny it. Overall horrific experience, which is hilarious as the salesperson was happy to tell me how Lakewood Toyota will nickel and dime you. Just like they attempted with me. More
Went to Gateway Toyota (Toms River) to check out a 2009 VW New Beetle for my 17 year old daughter that was advertised in their inventory for $8,559. when we got there we test drove it and sat down to talk VW New Beetle for my 17 year old daughter that was advertised in their inventory for $8,559. when we got there we test drove it and sat down to talk about price and the price went from advertised at 8,559 to over 11,000 dollars this was a bait and switch very unhappy with place would not recommend going here for a car More
Lou Molino helped us buy a fantastic used RAV4 Hybrid. It’s the second used car we’ve purchased at this location. Our first was a Toyota Prius which we also loved and drove for almost 10 years. Lou made t It’s the second used car we’ve purchased at this location. Our first was a Toyota Prius which we also loved and drove for almost 10 years. Lou made the process as painless as possible. Definitely recommended. More

This is my second RAV4 that I purchased from Gateway and I couldn’t be more satisfied. I wouldn’t want to buy from any other dealer. Trustworthy & honest. Jay was great and had no problem test driving a few I couldn’t be more satisfied. I wouldn’t want to buy from any other dealer. Trustworthy & honest. Jay was great and had no problem test driving a few cars to see which fit me best. Great experience, highly recommend. More

our day at gateway we cannot say enough about jason who was our sales person. he is a great asset to the dealership and guides you thru the entire process of purchasin we cannot say enough about jason who was our sales person. he is a great asset to the dealership and guides you thru the entire process of purchasing a car. we were lucky to have worked with him More