Gateway Toyota
Toms River, NJ
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Third time purchasing new vehicle from Gateway, so repeat customer is usually the best indication of satisfaction. Always compare with at least two other dealerships each time, and Gateway gave me best pric customer is usually the best indication of satisfaction. Always compare with at least two other dealerships each time, and Gateway gave me best price and service. Especially now that Toyota has shut down 40% of factories due to chip shortage, finding new cars that fit your choice can be very difficult. More
Went to look at the new RAV4 Prime. They offered me 22K for my trade in (lowballed) I traded it to different Toyota dealership for 29.8K. The salesperson was constantly boasting that they never sell above for my trade in (lowballed) I traded it to different Toyota dealership for 29.8K. The salesperson was constantly boasting that they never sell above MSRP, that they’re not allowed to. THAT is an outright lie. He sticker on his car was MSRP, BUT the dealer added crap (100% profit for dealer) added over 4K to the final price. From paint protection, to $1900 pinstriping, complete BS. I have plenty of pics if they dare to deny it. Overall horrific experience, which is hilarious as the salesperson was happy to tell me how Lakewood Toyota will nickel and dime you. Just like they attempted with me. More
Went to Gateway Toyota (Toms River) to check out a 2009 VW New Beetle for my 17 year old daughter that was advertised in their inventory for $8,559. when we got there we test drove it and sat down to talk VW New Beetle for my 17 year old daughter that was advertised in their inventory for $8,559. when we got there we test drove it and sat down to talk about price and the price went from advertised at 8,559 to over 11,000 dollars this was a bait and switch very unhappy with place would not recommend going here for a car More
Lou Molino helped us buy a fantastic used RAV4 Hybrid. It’s the second used car we’ve purchased at this location. Our first was a Toyota Prius which we also loved and drove for almost 10 years. Lou made t It’s the second used car we’ve purchased at this location. Our first was a Toyota Prius which we also loved and drove for almost 10 years. Lou made the process as painless as possible. Definitely recommended. More
This is my second RAV4 that I purchased from Gateway and I couldn’t be more satisfied. I wouldn’t want to buy from any other dealer. Trustworthy & honest. Jay was great and had no problem test driving a few I couldn’t be more satisfied. I wouldn’t want to buy from any other dealer. Trustworthy & honest. Jay was great and had no problem test driving a few cars to see which fit me best. Great experience, highly recommend. More
our day at gateway we cannot say enough about jason who was our sales person. he is a great asset to the dealership and guides you thru the entire process of purchasin we cannot say enough about jason who was our sales person. he is a great asset to the dealership and guides you thru the entire process of purchasing a car. we were lucky to have worked with him More
Gateway Toyota deserves 5 stars from down to earth.The staff and service they gave was excellent.The time I saw the car that I want Monday morning my journey started with first Ms.Mariory Martinez who was staff and service they gave was excellent.The time I saw the car that I want Monday morning my journey started with first Ms.Mariory Martinez who was knowledgeable and courteous and patient answering my questions via texting .She as Internet sales consultant,she stayed with me at least half an hour to describe the car and the negotiation of price ,condition of the car like I was in their store.I live inTeaneck NJ ,Tomsriver town is 90 miles away from me I did not have any car to go there to test drive.She gave me all directions how to come from my town to Tomsriver with a bus.I just wanted to make sure before I come to Dealer I wanted Mariory to give the car the price we negotiated on phone was going to be same when I reached there.What a service,Senior Sales Advisor John Lucky was in the bus stop in Tomsriver waiting for me to take to dealership.John helped us a lot like Mariory.All paper work they presented to me was same quote same number not a penny more .John never pushed us or force to buy add on or any extra plans or services.John made all paperworks,insurance etc. and finished less than one hour.I advise everyone to find John Lucky if u ever go to Gateway Toyota.Last nice person that I met there was Bobby Arnold Finance Manager.He helps you to find best deal and explains what is necessary only .He was not pushy or aggressive .All these nice persons helped me to get my 2012 Honda CR-V to home in one day.I am very much satisfied with their service and courtesy that they showed to me even I was just buying a used car not a brand new Toyota.Thanks,Gateway...Akin Kaptan. More
Nelson is the best! It’s a little over a month and I’m more in love with my 2019 Rav 4. Nelson you’re the best. So much patience showing me how to work all the buttons. G It’s a little over a month and I’m more in love with my 2019 Rav 4. Nelson you’re the best. So much patience showing me how to work all the buttons. Got the hang of it and enjoying the ride More
Outsanding! You don't need to waste your time going anywhere else all you need is Gateway and Jay. From walking in the door until the time I left with my new 4Run You don't need to waste your time going anywhere else all you need is Gateway and Jay. From walking in the door until the time I left with my new 4Runner my experience so pleasant and stress-free I wasn't sure If I bought a car or just had coffee, chocolate covered pretzels. Jay is honest, professional and genuine. He never pressured me or used any cliches like the one I recently heard at the other dealerships. "What's it gonna take to put you in this new car, or this is amazing I can't believe my manager is letting me do this." With Jay, all I did was sit down tell him exactly what I was looking for and what I wanted to be able to do with it., I wasn't sure if I wanted another truck or an SUV. I needed four-wheel-drive not all-wheel-drive. Jay listened carefully and helped me make the right decisions and I couldn't be any happier. Jay is an asset to Gateway and I'm forever grateful to have been in the right place at the right time. I will be referring others to him and maybe you too, tell them Debra sent you. LOL More
Great customer service! Jay was extremely knowledgeable about the whole car buying process, and answered all my questions that I had! He was able to explain all the informa Jay was extremely knowledgeable about the whole car buying process, and answered all my questions that I had! He was able to explain all the information about the car in detail. He was very patient with me, and showed me all the cars I wanted to see- which was a lot! Lol He took the time to help me set up my phone, and explained what everything was in the car before I drove off. He even help me set up my online Toyota care account! I would definitely recommend Jay to anyone looking for a new car. He definitely went above and beyond to make sure my car buying experience was a good one! Gateway Toyota is a great dealership to deal with!! -Amanda More