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Gateway Toyota

Toms River, NJ

4.3
191 Reviews

395 Route 37 E

Toms River, NJ

08753

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Showing 191 reviews

September 24, 2022

They sent me two emails over a week apart from each other saying this car is available, but in both cases when I called they said it was sold. This is for the same car- same vin, same cars.com ad. Two weeks More

by E Nuffalready
Customer Service
Recommend Dealer
No
Employees Worked With
Rick Cardwell
Sep 26, 2022 -

Gateway Toyota responded

Hello, Please know that I take your feedback seriously and I would the opportunity to further discuss your interaction with our Sales Department. Would you kindly email me your preferred contact information? Thank you. Rick Cardwell Gateway Toyota General Manager rcardwell@penskeautomotive.com

August 13, 2022

The dealership was responsive to my cars. com inquiry about a vehicle. However, the vehicle was not available AND they were not selling to out of state customers. I wish that had been communic More

by Coolbballer21
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jamie Dziekan, Jim O'Brien
Aug 15, 2022 -

Gateway Toyota responded

Hello, Your feedback is important to us here at Gateway Toyota and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Rick Cardwell Gateway Toyota General Manager rcardwell@penskeautomotive.com

May 20, 2022

We had a great experience at gateway Toyota, JD Chalifoux was our salesperson. He made the process smooth and enjoyable. We are very happy with our big purchase and love our new “Toyota Highlander Platinum “ More

by Shashi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Chalifoux
May 20, 2022 -

Gateway Toyota responded

Hi Shashi, We are thrilled that our team provided you with a great experience. It's lovely to learn that you are happy with your Toyota Highlander Platinum. We take on board your feedback. Thank you for choosing Gateway Toyota and please know that we are always here for you.

December 13, 2021

Michael Frio was great through the entire process! was great working with Gateway Toyota! Thanks! More

by YM Price
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Frio
Dec 13, 2021 -

Gateway Toyota responded

Thank you for sharing your wonderful review of us here at Gateway Toyota. We are so pleased to read that you had a great experience here. We value your business.

December 10, 2021

No nonsense. No hassle. Brooke was professional throughout transaction. Kept me updated on vehicle arrival date More

by markgraz8804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke
Dec 10, 2021 -

Gateway Toyota responded

Thank you so much for the positive review. We appreciate your patronage here at Gateway Toyota.

December 03, 2021

Joe was a gregarious and helpful salesman, and I am thrilled with my purchase from Gateway. More

by shouldofwhen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carino
Dec 03, 2021 -

Gateway Toyota responded

Thank you for sharing your wonderful review of us here at Gateway Toyota. We truly appreciate your kind words about our Sales Team.

December 02, 2021

Excellent personnel and spotless dealership. Our purchase of a car usually takes all day, not here at Gateway. Superb efficiency. If we could give them 20 stars,we would. More

by mjbreda6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Heise
Dec 02, 2021 -

Gateway Toyota responded

Gateway Toyota appreciates the 5-stars and feedback. The team looks forward to future visits. Take care!

Dec 02, 2021 -

mjbreda6 responded

I was told my e-mail wasn't valid. It is valid. mjbreda6@comcast.net.

December 02, 2021

Patient product specialist Michael and Business Manager worked to find a deal I could afford. More

by alang414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Frio
Dec 02, 2021 -

Gateway Toyota responded

Thank you for stopping at Gateway Toyota. We appreciate your kind comments here, and are glad that you enjoyed your visit!

November 30, 2021

Super fast service drive and my service writer Jessica is a true professional- a pleasure to deal with Gateway Toyota More

by JustJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Dennis
Dec 01, 2021 -

Gateway Toyota responded

Our professionals in our Service Department are always happy to help, Jim! Thank you for choosing Gateway Toyota; come back and see us anytime.

November 27, 2021

Patient Product Specialist and Business Manager. Worked with me on options to get me in the vehicle that I wanted. More

by alang414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Frio
Nov 29, 2021 -

Gateway Toyota responded

Alan, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

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