Gateway Toyota

Worked with Michael Frio. Michael met me at the door, welcomed me to the dealership took the necessary info he needed so I would be able to test drive. Made sure both vehicles Michael met me at the door, welcomed me to the dealership took the necessary info he needed so I would be able to test drive. Made sure both vehicles were available and in the same area so I could compare. Michael was very knowledgeable about the products and also appreciated that I was coming in with a Tacoma that I had owned for 12 years and had over 200,000 miles on it. I told him if they couldn’t work out a deal I had no problem leaving with it. Everything worked out great, I was able to leave with a “new” certified preowned Tacoma with 50,000 miles. I’m sure it will make it to the 200K mark also! This is my 3rd Toyota truck, happy to stay within the Toyota family and look forward to working with Gateway Toyota in the future. Overall, it was a great experience for me. The sales team was excellent, Michael took the time to go over everything and answer any questions I had. More

Sales people very friendly, willing to work with you. They are very fast getting your paperwork down so your not there all day. They are very fast getting your paperwork down so your not there all day. More

We came to look at specific vehicles and our sales representative Rey let us look on our own and had us look at comparable models. He was completely respectful and not pushy at all. It was our best ca representative Rey let us look on our own and had us look at comparable models. He was completely respectful and not pushy at all. It was our best car purchasing experience, hands down. More

A very professional in dealing with my problem. Provide me with a review issues that I will need to address and what the expected cost would be at this dealership. Provide me with a review issues that I will need to address and what the expected cost would be at this dealership. More

The staff at Gateway are amazing! This is the third vehicle I’ve purchased here and everyone is professional, courteous and accommodating. This is the third vehicle I’ve purchased here and everyone is professional, courteous and accommodating. More

Our sales rep, Steve Taylor, was of great assistance throughout the process. We ordered our vehicle direct from the factory to our specifications. Steve kept us apprised as to every stage of the build throughout the process. We ordered our vehicle direct from the factory to our specifications. Steve kept us apprised as to every stage of the building the car, its location during shipment, and what we needed to bring in terms of paperwork upon arrival. He spent a great deal of time showing us all of the intricacies of this 2026 Camry hybrid, and made certain the transfer of plates was done accurately. Overall, a great experience and a wonderful performance by Steve. More

The service team at Gateway are a no nonsense group that performs with professionalism and efficiency. Great job, team. performs with professionalism and efficiency. Great job, team. More

My 2024 Camry needed a rear brake caliper less than 3,000 miles after Gateway Toyota serviced the brakes. Draw your own conclusions. I have been a loyal customer of Gateway Toyota for the past 2.5 years a miles after Gateway Toyota serviced the brakes. Draw your own conclusions. I have been a loyal customer of Gateway Toyota for the past 2.5 years and own a 2024 Camry. Unfortunately, my recent service experience has caused me to lose confidence in their service department. In April 2026, at approximately 64,000 miles, Gateway Toyota performed rear brake service on my vehicle. Less than two months later, at around 67,000 miles, I began hearing a grinding noise when braking and brought the car back for inspection. After waiting nearly 3 hours for a diagnosis, I was informed that the left rear brake caliper needed to be replaced. This was also the first service visit where I did not receive the usual mechanic video inspection that Gateway Toyota typically provides. When I asked why no video was provided, the service advisor could not give me an explanation. I expressed my concern to both the service advisor and Service Manager Eric Mahan that a rear caliper requiring replacement only a few thousand miles after a brake job seemed highly unusual, especially considering that their technicians were the last people to service that area of the vehicle. Rather than providing an explanation for why the caliper failed, I was told that calipers are considered wear-and-tear items. Gateway offered to cover labor but insisted that I pay $408 for the caliper and bracket, while denying any possibility that the issue could be related to the prior brake service. What concerns me most is the timing of the failure, the lack of explanation regarding the missing technician video, and the unwillingness to take responsibility for a component failure that occurred shortly after their brake work was performed. I encourage anyone using their service department to carefully review repair recommendations, ask detailed questions, and consider obtaining a second opinion when significant repairs are recommended shortly after previous service. More

They provided exceptional care for my truck and ensured it is up to date on all the repairs and maintenance needed. Very friendly and knowledgeable. Left with a nice clean wash. it is up to date on all the repairs and maintenance needed. Very friendly and knowledgeable. Left with a nice clean wash. More

Gateway Toyota always takes the necessary steps to ensure that my vehicle is performing properly after my service has been completed. that my vehicle is performing properly after my service has been completed. More