
Gateway Toyota
Toms River, NJ
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bad service center Went to get my "Free"oil Chang and got out with a crack windshield!!!got right back and was told "something hit your windshield and our car wash made Went to get my "Free"oil Chang and got out with a crack windshield!!!got right back and was told "something hit your windshield and our car wash made it worse!?!?!!seriously!! More
Great customer service Went in on a Saturday night to inquire on a vehicle I saw while passing by, and and hour and a half later, I was driving home in a car I absolutely lo Went in on a Saturday night to inquire on a vehicle I saw while passing by, and and hour and a half later, I was driving home in a car I absolutely love. Brian was my sales guy, but everyone of the guys were super nice and down to earth. Would deal with them again, and highly recommend them. I came back to see about getting an extra key, and the service guys were right there and took care of me quickly. More
Best buying experience ever! I flew out of state to buy from this dealer. I had several criteria; good customer reviews, good product representation; good price; personable sale I flew out of state to buy from this dealer. I had several criteria; good customer reviews, good product representation; good price; personable sales associate. I found all and more at Gateway Toyota Toms River. First, I dealt with the online rep, Joanne Mcarthey. She was amazing. She always called me back, answered all my questions, had infinite patience, great product knowledge in short was a pleasure to work with. That was online, in person she was awesome. This was a great experience, I can not recommend more. The pictures on line were accurate. The car was exactly as advertised. This car was in great condition, the price was the best I found. I wanted an additional item and the service department took care if it, and Joanne did not charge me. I highly recommend this dealership, if you buy from gateway, you won't go wrong. Ask for Joanne McCarthy. More
They make you wait forever for a price! They made me wait forever for a price for a car. I was the only one in there also. I went to another dealership and I got a price within minutes. They made me wait forever for a price for a car. I was the only one in there also. I went to another dealership and I got a price within minutes. More
Purchase of a 2015 Toyota Camry I worked with Sean Casey for the purchase of my new Camry. He was professional, fast, and thorough. Showed me how to set-up my iOS phone with the car I worked with Sean Casey for the purchase of my new Camry. He was professional, fast, and thorough. Showed me how to set-up my iOS phone with the car and made sure it worked. Highly recommend the Dealer and be sure to ask for Sean. More
Amazing Today I am going home with my Toyota Camry I got an amazing deal I recommend this dealer I am happy with my amazing camry. Gateway Toyota is amazing. Today I am going home with my Toyota Camry I got an amazing deal I recommend this dealer I am happy with my amazing camry. Gateway Toyota is amazing. More
2016 4Runner Ok, So i'll put it like this, I don't like going to car dealerships. I don't like the way they usually make me feel. So much pressure, Multiple peo Ok, So i'll put it like this, I don't like going to car dealerships. I don't like the way they usually make me feel. So much pressure, Multiple people pressuring and pushing you. I can honestly say that Fred and Mario did not do that at all. Even the Finance guy was amazing as well! They took the time to help me understand every part of buying from them. They also went way above and beyond for me. I felt Fred was super excited for me for getting the same SUV that he had. What an experience, as i drove away in my new ride, I didn't feel swindled, tricked or pressured. I drove away feeling happy about the choice I made. I'm so glad i went to Gateway Toyota and I can tell you that I'll go back again when i'm ready for an upgrade. More
Pleasant Car Buying Experience Fred Heise was a pleasure to work with. Went out of his way to make sure our test drive included both highway and residential streets to make sure we Fred Heise was a pleasure to work with. Went out of his way to make sure our test drive included both highway and residential streets to make sure we were comfortable of the handling of the vehicle. When it came to agreeing on the price of the vehicle there was not a lot of back and forth nonsense. Fred was accomodating and transparent with all information. Fred Mateo in financing worked with us to get the best possible rate and again was fully transparent with all information and no hidden fees. I will definitely be returning to Gateway Toyota to purchase my next vehicle. More
Salesmen are friendly not obnoxious We purchased a corolla last night and the salesman were friendly and courteous. Our salesman Chris was thorough with each step and also the finance g We purchased a corolla last night and the salesman were friendly and courteous. Our salesman Chris was thorough with each step and also the finance guy. I would definitely recommend Gateway Toyota! More
My experience at Gateway was amazingly pleasant. We were contemplating a used vehicle with low mileage and within our budget. I had visited Gateway Toyota in the past. It seemed I always encountered We were contemplating a used vehicle with low mileage and within our budget. I had visited Gateway Toyota in the past. It seemed I always encountered high pressure and sometimes obnoxious salesman. But to my surprise this time I met Michael Sweeny who was just the opposite. He allowed us to examine a number of cars. And when any appealed, he would give us keys for a test drive. We drove the vehicles around so we could get a good feel of handling, cabin noise and suspension. We had been looking around but felt conformable that Michael was not out to take us to the cleaners. We settled on the car we liked most and were surprised again that finance manager had the same demeanor and caring attitude as Michael. That said, two thumbs up for the new atmosphere and attitudes at Gateway. We recommend them. Just one minor concern. It took about an hour or so for us to settle on the car, but almost three hours before we left that night. What’s a few hunger pangs for a very good deal. Pam & Gene More