Gateway Toyota

Personal, Professional, Uncomparable This was my first time buying a car from a dealership so I had NO IDEA what to expect. I brought my parents along for support, and decided to take the This was my first time buying a car from a dealership so I had NO IDEA what to expect. I brought my parents along for support, and decided to take the plunge to check this out on memorial day weekend (not ideal timing but so glad we did). Fred approached us outside and I was immediately thankful this was the gentleman who found us, he was calm, cool and casual. I did not feel forced to make the purchase, there was no hard selling no pushing anything on us, just a man who genuinely knew his product, his pricing and was confident we were trying out the best car based on my needs. I had a car to trade in, and walked into the dealership understanding two things....my old baby was a hot mess and car dealerships are a business, they are not giving you KBB pricing on a trade-in, it isnt personal. So we then got to work with Anthony who got me the best possible value for my used car (and maybe a dollar or two more because of my emotional fondness for Goldie). TJ made the process of the loan and paperwork super easy and even shared some really valuable information about how to work on my pretty dismal credit score, without patronizing me...yeah its possible. Even since I have been cruising in my new Toyota Yaris, these guys are STILL taking care of me, they helped me get a replacement title to my old car, grabbed a meaningful memento out of my old car that I had forgotten in my excitement and are willing to take my schedule and life into consideration when dealing with the picking up of my plates, and dropping off of that title. Not all sales man are the same, not all used sales lots are the same and not all dealerships treat you like a Cha-ching. You want to experience that difference. check out Gateway Toyota, you wont be disappointed. . More

Excellent staff, excellent service My mother was in the market for a used vehicle so her and I decided to head to Gateway Toyota in Toms River. It was a bit of a hike for us but our sal My mother was in the market for a used vehicle so her and I decided to head to Gateway Toyota in Toms River. It was a bit of a hike for us but our salesman, Mike Sweeney, made our trip worthwhile. He was incredibly helpful, knowledgable, and accomodating. I would highly recommend this dealership to anyone looking for a new or used vehicle. More

Unethical Dealership and Internet Manager! Had an agreed upon price for a vehicle, drove from central jersey, finished the test drive and where going to do the paperwork when Sean Casey, the in Had an agreed upon price for a vehicle, drove from central jersey, finished the test drive and where going to do the paperwork when Sean Casey, the internet manager apologizes but another customer came in and offered more so they started the paperwork on the car! This is not how you do business and would never do business with this unprofessional dealership. More

Best car buying experience EVER! Wow! I had an incredible experience at gateway Toyota in toms river. I was really dreading having to buy a car, but the staff was GREAT and I got a Wow! I had an incredible experience at gateway Toyota in toms river. I was really dreading having to buy a car, but the staff was GREAT and I got a better deal than I could have imagined. Maryann Lordi was so kind and welcoming (she even gave me a great keychain!) The salesman, Peter Inglese Found the perfect car for me without trying to force me into something I didn't want or need (I love the used Camry I bought!). Fred Matayo from finance was beyond helpful, and even though my credit is FAR from great he - along with three managers Anthony Carino, Joe Buchanan and Mario Markou- got me an incredibly low monthly payment and even took my old (xxx) as a trade in. They were great and I will absolutely be sending all my friends and family there for their new and used car needs. :-) Thanks Gateway Toyota of Toms River!! More

Car Salesman reputation for a reason, they earn it. I was at the dealer on Saturday Night 4/2/2016 about 6:00 and made a deal on a 2007 Lexus ES350 with 230,000 mile used car for my son with Salesman I was at the dealer on Saturday Night 4/2/2016 about 6:00 and made a deal on a 2007 Lexus ES350 with 230,000 mile used car for my son with Salesman Mike Sweeney and a newer salesman which I do not have his name. You ask why 2 salesman? Because Mike Sweeney had spoke to me about a new car months ago and the new salesman tracked me down in the parking lot while I was looking at the used cars this time. So Mike wanted half the commission on this deal because he spoke to me once before, its like he owned me as a customer, Car Salesman at their best! We agreed on price and shook hands on the deal. I was to pick the car up on Monday after my mechanic looked at it, a realistic request. Monday morning I spoke to the salesman at 10:00 am and told him my mechanic would be by at 11:30 to check the vehicle out. My mechanic showed up and took the car for a test drive. He called me and said the car was ok however it needed brakes. The ad on the internet said the car had new brakes; however after talking to the salesman at 1:00 about the brakes he acknowledged the brakes were at 40%, so the add was incorrect (Beware), however I was ok with the brakes and told him I would be by after work to pick the car up. The salesman then called me at 3:00 and informed me he sold the car to someone else. What???? As you could imagine, I had a few choice words for him. I was very upset and quite disappointed at the lack of integrity and honesty the dealer has displayed. This is a true Used Card Dealer Mentality, no integrity, no honesty and just no decency. These guys get that Car Salesman reputation for a reason, they earn it. Mike Toms River, NJ More

Praise for excellant service and service in general I would like to start out saying the people were very friendly and the sales were excellent. The people were all very nice and friendly . and the serv I would like to start out saying the people were very friendly and the sales were excellent. The people were all very nice and friendly . and the service was excellant. The salesman was very friendly and very helpful, and very knowledgeable. More

Great experience with Highlander We came in to buy a new Highlander. Our sales guy Keith was great. He's very patient and showed us 3 different Highlander. We like XLE most and talk p We came in to buy a new Highlander. Our sales guy Keith was great. He's very patient and showed us 3 different Highlander. We like XLE most and talk price with Keith and his manager Gren. We highly recommend Gateway Toyota and ask to see Keith. More

Amazing Experience!!! We were in desperate need of a car with a very limited budget due to an automobile accident. Showed up at Gateway Toyota where we dealt with Mike Swe We were in desperate need of a car with a very limited budget due to an automobile accident. Showed up at Gateway Toyota where we dealt with Mike Sweeney. Mike was an absolute pleasure to work with. (If I could post a rating above 5 stars, I would.) He listened to our story, assessed our requirements with us, and then readily took up the challenge of helping us to find a vehicle that met our needs. He stayed late, well beyond closing time of the dealership, since all car dealerships would have been closed the next day, and went above and beyond to help us drive off the lot with a new vehicle tonight. Thank you very much, Mike!!! All of your efforts are greatly appreciated!!! More

Great Dealer Experience I purchased a 2015 Toyota Tacoma from Dave Jackson. Very nice salesman, no pressure at all, funny guy too! I also worked with Fred as he took me on I purchased a 2015 Toyota Tacoma from Dave Jackson. Very nice salesman, no pressure at all, funny guy too! I also worked with Fred as he took me on the test drive since Dave was off that day and he also was very helpful! The Manager Tom was also very nice as well as T.J. who offered me an extended warranty and understood exactly when I declined. I plan to be a customer again if they continue the terrific service they provided me when I'm in the market next time. Thanks Again! More

Great car, great price We needed a car immediately but weren't sure what we could afford. Our salesman, Tom Babinski, found us a certified used car with a financing deal we We needed a car immediately but weren't sure what we could afford. Our salesman, Tom Babinski, found us a certified used car with a financing deal we could afford. Tom worked with us to make sure we were happy with our purchase and that we were comfortable with the financial deal. We are very pleased and will return to this dealership when we need our next car. More