Gateway Toyota

Car Salesman reputation for a reason, they earn it. I was at the dealer on Saturday Night 4/2/2016 about 6:00 and made a deal on a 2007 Lexus ES350 with 230,000 mile used car for my son with Salesman I was at the dealer on Saturday Night 4/2/2016 about 6:00 and made a deal on a 2007 Lexus ES350 with 230,000 mile used car for my son with Salesman Mike Sweeney and a newer salesman which I do not have his name. You ask why 2 salesman? Because Mike Sweeney had spoke to me about a new car months ago and the new salesman tracked me down in the parking lot while I was looking at the used cars this time. So Mike wanted half the commission on this deal because he spoke to me once before, its like he owned me as a customer, Car Salesman at their best! We agreed on price and shook hands on the deal. I was to pick the car up on Monday after my mechanic looked at it, a realistic request. Monday morning I spoke to the salesman at 10:00 am and told him my mechanic would be by at 11:30 to check the vehicle out. My mechanic showed up and took the car for a test drive. He called me and said the car was ok however it needed brakes. The ad on the internet said the car had new brakes; however after talking to the salesman at 1:00 about the brakes he acknowledged the brakes were at 40%, so the add was incorrect (Beware), however I was ok with the brakes and told him I would be by after work to pick the car up. The salesman then called me at 3:00 and informed me he sold the car to someone else. What???? As you could imagine, I had a few choice words for him. I was very upset and quite disappointed at the lack of integrity and honesty the dealer has displayed. This is a true Used Card Dealer Mentality, no integrity, no honesty and just no decency. These guys get that Car Salesman reputation for a reason, they earn it. Mike Toms River, NJ More

Praise for excellant service and service in general I would like to start out saying the people were very friendly and the sales were excellent. The people were all very nice and friendly . and the serv I would like to start out saying the people were very friendly and the sales were excellent. The people were all very nice and friendly . and the service was excellant. The salesman was very friendly and very helpful, and very knowledgeable. More

Great experience with Highlander We came in to buy a new Highlander. Our sales guy Keith was great. He's very patient and showed us 3 different Highlander. We like XLE most and talk p We came in to buy a new Highlander. Our sales guy Keith was great. He's very patient and showed us 3 different Highlander. We like XLE most and talk price with Keith and his manager Gren. We highly recommend Gateway Toyota and ask to see Keith. More

Amazing Experience!!! We were in desperate need of a car with a very limited budget due to an automobile accident. Showed up at Gateway Toyota where we dealt with Mike Swe We were in desperate need of a car with a very limited budget due to an automobile accident. Showed up at Gateway Toyota where we dealt with Mike Sweeney. Mike was an absolute pleasure to work with. (If I could post a rating above 5 stars, I would.) He listened to our story, assessed our requirements with us, and then readily took up the challenge of helping us to find a vehicle that met our needs. He stayed late, well beyond closing time of the dealership, since all car dealerships would have been closed the next day, and went above and beyond to help us drive off the lot with a new vehicle tonight. Thank you very much, Mike!!! All of your efforts are greatly appreciated!!! More

Great Dealer Experience I purchased a 2015 Toyota Tacoma from Dave Jackson. Very nice salesman, no pressure at all, funny guy too! I also worked with Fred as he took me on I purchased a 2015 Toyota Tacoma from Dave Jackson. Very nice salesman, no pressure at all, funny guy too! I also worked with Fred as he took me on the test drive since Dave was off that day and he also was very helpful! The Manager Tom was also very nice as well as T.J. who offered me an extended warranty and understood exactly when I declined. I plan to be a customer again if they continue the terrific service they provided me when I'm in the market next time. Thanks Again! More

Great car, great price We needed a car immediately but weren't sure what we could afford. Our salesman, Tom Babinski, found us a certified used car with a financing deal we We needed a car immediately but weren't sure what we could afford. Our salesman, Tom Babinski, found us a certified used car with a financing deal we could afford. Tom worked with us to make sure we were happy with our purchase and that we were comfortable with the financial deal. We are very pleased and will return to this dealership when we need our next car. More

Great experience I went in not knowing exactly what I wanted but my salesman Keith Paul was very patient and understanding he showed me many wonderful vehicles. I end I went in not knowing exactly what I wanted but my salesman Keith Paul was very patient and understanding he showed me many wonderful vehicles. I ended up getting a per-owned 2013 Toyota Sienna and I just love it. It was a great experience from beginning to end. The finance & service depart were just as great. Everyone is very polite and so very helpful. I would definitely recommend Gateway Toyota in Toms River! Thanks Keith! More

Great service with a smile Went in for a simple oil change at 23K miles. received e-mail prior to appointment and my "personal contact "Staci Kravchak"was right there when I ar Went in for a simple oil change at 23K miles. received e-mail prior to appointment and my "personal contact "Staci Kravchak"was right there when I arrived. Said it would be about half an hour, offered bagels and coffee. She was right I was out of there in half an hour with a washed truck! something I was looking forward to after the snow storm this last weekend More

Awesome experience at Gateway Toyota I went searching for a potential new lease and was greeted by Sales Consultant Joe Kessler. Joe took the time to listen and show me the cars I was int I went searching for a potential new lease and was greeted by Sales Consultant Joe Kessler. Joe took the time to listen and show me the cars I was interested in. He introduced me to Glen who also took the time to answer questions, and work with me on the payment details in the potential lease. I did not feel pressured whatsoever in this process and genuinely enjoyed my time at Gateway Toyota. I am now driving a beautiful 2016 corolla and couldn't be happier with my decision. More

Great experience at Gateway I went to this dealer to see if I can trade in my 2013 Tacoma to see if I can get a lower payment on a new one. I was willing to sacrifice and go into I went to this dealer to see if I can trade in my 2013 Tacoma to see if I can get a lower payment on a new one. I was willing to sacrifice and go into a smaller model wih less features than I had. I dealt with Michael Sweeney. He was not the typical salesman as he was not pushy and he was understanding to my needs. I wound up getting the truck I wanted as their selection was better than another dealer I previously visited. Michael was a pleasure to deal with as was Len Davis. Bith were professional, friendly and knowledgeable about the vehicles and dealership. He worked to get us the fairest deal possible. The dealership has a comfortable showroom and everyone we encountered was friendly and helpful. I would highly recommend Gateway Toyota to friends and family. More