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Gateway Toyota

Toms River, NJ

4.3
203 Reviews

395 Route 37 E

Toms River, NJ

08753

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Showing 203 reviews

January 02, 2025

The service was excellent and the wait time was reasonable. I would recommend gateway for anyone in the market for a Toyota. Robert sammarco More

by Robert sammarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Anzaldo
Jan 02, 2025 -

Gateway Toyota responded

Thank you for your recommendation. We appreciate you choosing Gateway Toyota.

January 02, 2025

They have always steered me in the right direction. Always honest , and listen. Would not go any where else. More

by Rhan195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Guidone
December 30, 2024

Service is great I'm very happy they care my car very well ,thank you! More

by rlazaronek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Boyd
Dec 31, 2024 -

Gateway Toyota responded

Thank you for trusting Gateway Toyota. Take care!

December 27, 2024

Pleasant to deal with. Pedro was excellent to deal with. Done in a timely manner. More

by TJ.golf42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Dec 27, 2024 -

Gateway Toyota responded

Thank you for sharing your experience with Gateway Toyota. Our team is pleased to hear you had a smooth process. We appreciate your feedback and look forward to continuing our quality service.

December 27, 2024

I’m always please to bring my car here for maintenance . Always have a good experiences here. More

by Scion4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
Dec 27, 2024 -

Gateway Toyota responded

Thanks for choosing Gateway Toyota. We're grateful you trust us with your car's maintenance needs.

December 25, 2024

Great service advisor all work completed and on time nice waiting room good coffee friendly people More

by Jcmcbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 25, 2024 -

Gateway Toyota responded

Thank you for your feedback on Gateway Toyota. We're pleased our team could assist you efficiently.

December 11, 2024

Excellent service. Was told exactly what I needed and paid what I was what. No suprises. More

by Jbordone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 12, 2024 -

Gateway Toyota responded

Glad to hear everything was clear and smooth. Thank you for choosing Gateway Toyota.

December 05, 2024

A quick and excellent service provided without delay. Customer service was very professional and I am very pleased with the services offered Thank you More

by Angelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 06, 2024 -

Gateway Toyota responded

Glad you had a great experience with Gateway Toyota. We appreciate your feedback and wish you well.

December 04, 2024

Was presented a invoice for warranty repair. No work release/authorization was given and they held my new vehicle hostage. More

by jwirejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
eric mahan
Dec 06, 2024 -

Gateway Toyota responded

Hello, Your feedback is important to us here at Gateway Toyota, and I would appreciate the opportunity to speak with you about your experience with our Service Team regarding the warranty repair on your vehicle. Please email me with your preferred contact information. Thank you, Eric Mahan Service Manager Gateway Toyota emahan@penskeautomotive.com

November 29, 2024

Why when you have a problem with a nail in one tire, Is it necessary to buy four tires. I understand the nail was in the middle of the tire, but if that could not be fixed why was I told you have four whee More

by Billwinnie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin or Keith Boyd
Nov 30, 2024 -

Gateway Toyota responded

Hello, Thank you for your review. We appreciate you taking the time to leave this feedback regarding your recent experience here at Gateway Toyota. If you would like to discuss your vehicle tire's or the service recommendations you received, please send your contact information to me. Thank you, Eric Mahan Service Manager Gateway Toyota emahan@penskeautomotive.com

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