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Gateway Toyota
Toms River, NJ
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The staff are all very friendly and polite. Willing to answer questions and explain things. They are not the usual “pushy” sales people. Willing to answer questions and explain things. They are not the usual “pushy” sales people. More
Always friendly, easy to make an appointment for a repair or checkup and actually taken on your scheduled appointment time. Very good alariund service. or checkup and actually taken on your scheduled appointment time. Very good alariund service. More
Service department is very good that's why I go there, But to have to wait 2.5 hours for a simple oil change is not good customer service. When I scheduled my appointment I told them I would be waiting, a But to have to wait 2.5 hours for a simple oil change is not good customer service. When I scheduled my appointment I told them I would be waiting, and to have to wait for 2.5 hours is ridiculous. Since they knew I would be waiting for the vehicle. They should've scheduled it accordingly so I didn't have to wait that long for a simple oil change. This is poor management of the department. Also, I don't like having to talk to a computer to make an appointment. More
The service was excellent and the wait time was reasonable. I would recommend gateway for anyone in the market for a Toyota. Robert sammarco reasonable. I would recommend gateway for anyone in the market for a Toyota. Robert sammarco More