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Gateway Toyota

Toms River, NJ

4.4
212 Reviews

395 Route 37 E

Toms River, NJ

08753

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Showing 212 reviews

February 11, 2025

Service at gateway is always a pleasure. They are friendly and usually you are in and out quick More

by Tobrzut071868teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Anzaldo
Feb 11, 2025 -

Gateway Toyota responded

Thank you for your kind words. We're glad that our service meets your expectations. Take care and see you next time at Gateway Toyota.

February 08, 2025

The staff are all very friendly and polite. Willing to answer questions and explain things. They are not the usual “pushy” sales people. More

by xraydee08723
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names.
Feb 08, 2025 -

Gateway Toyota responded

Thank you for sharing your experience. We're happy that our team could assist you comfortably at Gateway Toyota.

January 28, 2025

Great dealership to work with! Great people and very knowledgeable and helpful with the process! More

by tkrean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Escobar
Jan 28, 2025 -

Gateway Toyota responded

Thanks for your kind words. Our team at Gateway Toyota appreciates it.

January 27, 2025

Always friendly, easy to make an appointment for a repair or checkup and actually taken on your scheduled appointment time. Very good alariund service. More

by Nana Schnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
Jan 28, 2025 -

Gateway Toyota responded

Thank you for your positive review. We're glad our team at Gateway Toyota could provide the service and efficiency you appreciate. Take care.

January 17, 2025

Inside is super clean and I find it a very comfortable environment to wait for my car. More

by Meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Escobar
Jan 17, 2025 -

Gateway Toyota responded

Thanks for your kind words about our environment. We hope you continue to have great experiences with Gateway Toyota.

January 13, 2025

Outstanding service! The staff and sa .and very knowledgebal about your product.it was a pleasure doing business with you. More

by Isrosam
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Jan 13, 2025 -

Gateway Toyota responded

Thank you for your kind words and for choosing Gateway Toyota. We're pleased to hear about your experience with us.

January 11, 2025

Always good, honest service I can count on. I just wish they'd spring for a wall clock in the waiting room. More

by JLiccardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
Jan 12, 2025 -

Gateway Toyota responded

Glad to hear about the service you receive at Gateway Toyota. Your feedback about the waiting room is appreciated.

January 08, 2025

They are very helpful in scheduling and following through on the appointment and all the work that they did on the car very grateful More

by bettejane7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt. Pedro
Jan 09, 2025 -

Gateway Toyota responded

We appreciate your feedback and are glad to hear that the scheduling went smoothly at Gateway Toyota. Thank you for choosing us!

January 06, 2025

Service department is very good that's why I go there, But to have to wait 2.5 hours for a simple oil change is not good customer service. When I scheduled my appointment I told them I would be waiting, a More

by rasman63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Anzaldo, Jim O'Brien
Jan 06, 2025 -

Gateway Toyota responded

We appreciate your trust in our service department at Gateway Toyota. We're looking into how we can improve scheduling procedures to address your concerns. If you'd like, please reach out directly to discuss any other feedback you may have.

January 02, 2025

The service was excellent and the wait time was reasonable. I would recommend gateway for anyone in the market for a Toyota. Robert sammarco More

by Robert sammarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Anzaldo
Jan 02, 2025 -

Gateway Toyota responded

Thank you for your recommendation. We appreciate you choosing Gateway Toyota.

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