Gateway Subaru

Excellent - sales, service, staff, courtesy, efficiency, cleanliness! Love my Subaru and Gateway! Would highly recommend both to anyone! cleanliness! Love my Subaru and Gateway! Would highly recommend both to anyone! More

Great service . .. great people. Easy to schedule and the service people are very friendly and accommodating. .. great people. Easy to schedule and the service people are very friendly and accommodating. More

Your service was fine except the tech did not change the tag on the window telling me when I should have the car serviced again. tag on the window telling me when I should have the car serviced again. More

I really like this dealership. From the ease of purchasing my new Crosstrek & getting it serviced. Great communication with them concerning anything they notice while doing simpl From the ease of purchasing my new Crosstrek & getting it serviced. Great communication with them concerning anything they notice while doing simple maintenance. The staff is courteous, understand & always asking if I need anything. It’s a real pleasure when I go. More

Everyone at the dealership was extremely professional and courteous. They explained the entire process to me, and approximately how long it would take. Their waiting area is clean and it provides you with courteous. They explained the entire process to me, and approximately how long it would take. Their waiting area is clean and it provides you with drinks and snacks while you wait. I will continue to use Gateway going forward. I was new to the area and have used Gateway twice now and I am glad I did! More

This Subaru dealership is the BEST. IT IS LEAD BY DON SCULLEN who has picked top quality sales staff with an outstanding service Dept. All are extremely professional and on task withou IT IS LEAD BY DON SCULLEN who has picked top quality sales staff with an outstanding service Dept. All are extremely professional and on task without simplistic answers. They get the job done. More

They did a good job fixing my brakes. The price was fair and the job did not take very long. The price was fair and the job did not take very long. More

The Dealership is Awesome! They treat everyone with respect and kindness! They have a great guest area with Coffee Water and snacks! They welcome Pets which is Great for us tha They treat everyone with respect and kindness! They have a great guest area with Coffee Water and snacks! They welcome Pets which is Great for us that bring our Furbabies with us! More

As always, outstanding service by the entire Service Dept. managed by Kris Parker. A terrific, congenial, and professional person in charge of numerous people. The girls up front Faith, Marie, and Kay Dept. managed by Kris Parker. A terrific, congenial, and professional person in charge of numerous people. The girls up front Faith, Marie, and Kayla are extremely helpful, are happy to be dealing with the public, assisting those of us older customers with moving items from our cars to loaners or to just carry items inside as we work on tasks in their great waiting areas. I can't say enough about the service mechanics. They are always welcoming and utilize terrific manners. Thank you to Ryan Dryden, Ryan Nauman, Kenny Webster, Kenny Fludd, Tyler, Jay, Nate, Patrick, Jackson, and Josh. I hope that I did not leave out anyone. They never make me feel dumb when I ask a question or don't understand how to work something in my vehicle. I enjoy taking them treats and they make it a point to thank me in person. This is my third Subaru Outback. My salesperson was Joe Kostecki from WV and he is knowledgeable, not pushy and a joy to work with. A huge thank you to Kris Parker and his entire team for making taking your car in to be serviced a treat. By the way, there are always coffees, teas and waters available and snacks. The ladies room is pristine. Every employee I have encountered in the last ten years has been an asset to the Gateway Subaru Company. Looking forward to buying my next Subaru in the not so distant future. More