Gateway Subaru
Delmar, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Everyone in the dealership was extremely helpful. We felt no pressure to buy, but were completely confident in our choice. We believe that we got an excellent vehicle for an excellent price, and Crysta felt no pressure to buy, but were completely confident in our choice. We believe that we got an excellent vehicle for an excellent price, and Crystal provided us with all of the information we needed. More
Crystal and the whole staff at Gateway were super helpful and went above and beyond to find me my beautiful Outback in the color and trim level I wanted. I could not be happier with my new car and would (and and went above and beyond to find me my beautiful Outback in the color and trim level I wanted. I could not be happier with my new car and would (and do) tell everyone to go to Gateway!!! More
I do not believe that either my wife (for whom the car was purchased) or myself have ever encountered such a pleasurable experience when purchasing an automobile, or for that matter, any other significant was purchased) or myself have ever encountered such a pleasurable experience when purchasing an automobile, or for that matter, any other significant purchase, such as our new home. The bulk of the credit has to go to Kevin Miller who made our experience so memorable in that he addressed ALL our concerns/questions as well as demonstrating significant product knowledge. No pressure was put upon us to sign anything until we were ready to make the decision to buy. When it comes time to buy our next Subaru, we will most assuredly come to Gateway. Additionally, we want to mention the wonderful experience we had with Wendy Schiavone when preparing the documents for the actual purchase and her complete explanation of what was meant by all those insidious documents a financier is required to give to a purchaser. A job well done by all. More
Everyone at Gateway Subaru were Amazing to deal with. They were very friendly and knew a lot about their vehicles. Kyle worked hard to make sure I got everything I wanted in my car, even if it meant lots They were very friendly and knew a lot about their vehicles. Kyle worked hard to make sure I got everything I wanted in my car, even if it meant lots of time researching and having it be brought in from another dealer in a different state! Wendy and Drew worked hard ot make sure I got the most out of my trade and that I could get the best deal possible when financing the car. I HIGHLY reccommend Kyle, Wendy, and Drew at Gateway Subaru!!!! I will never go anywhere else for a car!!! This is my fourth Subaru and I LOVE my Touring Forester! More
I was not sure if I could even get a car when my other car was totaled and I was in a low credit situation. I have never been treated so fairly and honestly by anyone. This is the only dealer/Kevin that car was totaled and I was in a low credit situation. I have never been treated so fairly and honestly by anyone. This is the only dealer/Kevin that showed me cars that were at or below what I could afford a month. Would have have been happy with one but I had over 6 choices and got a fantastic car and can afford it. I put Kevin and Wendy at the highest honors not only for results but the honesty. More
We met with Kyle and test drove a Crosstreks. He owns one himself and shared excellent details about the options. Another day we met with Samantha since Kyle was already with another customer. She helped us himself and shared excellent details about the options. Another day we met with Samantha since Kyle was already with another customer. She helped us test drive a Forester,an Outback, and another Crosstreks. We really were impressed with how both Kyle and Samantha could answer all of our questions and how they worked together rather than competing for our decision. We talked on the phone a few times with Kyle, always feeling our questions were answered and no pressure was placed on us. Kyle really helped us reach a deal we were contented with, and we are the proud owners of a 2013 Crosstreks Limited. This is truly the first time we have purchased a new vehicle where we felt the entire dealership was easy to maneuver between all of the players. We actually enjoyed this experience.Thanks Kyle and Samantha! More
Just bought a new Forester off of Crystal. We some issues finding one equipped the way I wanted in stock but Andrew and Crystal went above and beyond searching one out for me. They made many calls an issues finding one equipped the way I wanted in stock but Andrew and Crystal went above and beyond searching one out for me. They made many calls and it seemed as soon as we found one I was interested in, it was sold. They worked for a couple days on it and finally found one that was available. I ended up with the car I wanted at a great price with none of the usual car dealer games. I would also like to thank Sam for letting me look at her personal car as they didn't have a stick shift Forester in stock but she had just bought one. Brian handled the financing and doc signing and was pleasant and straightforward as well. Overall I would highly recommend this dealership. More
Kyle was really pleasant to deal with. He is not your typical "Used Car Salesman". I ask his opinion on another car I was looking at, and he actually went the extra mile to dig up some info on the car, typical "Used Car Salesman". I ask his opinion on another car I was looking at, and he actually went the extra mile to dig up some info on the car, and found out that it had been listed as "Flood Damaged" He contacted me right away, and was appreciative of the heads up. That sealed the deal for me, so I choose to drive 1000 miles to do business with Kyle. Thanks for the quick and courteous service, I would recommend the whole team that I dealt with to anyone. Thanks, Jack Moreno More
I have to say 1st I hate shopping for cars. I feel like the sales people aren't friendly and very pushy, so I wasn't thrilled to go there. Kyle very quickly changed my outlook on dealers! HE WAS WONDERFUL! the sales people aren't friendly and very pushy, so I wasn't thrilled to go there. Kyle very quickly changed my outlook on dealers! HE WAS WONDERFUL!!!!!!!!! I went to Gateway to look at a Nissan and he was very informative & helpful. I test drove it & loved it. He definitely felt like a friend I was dealing with not a dealer. We decided to take our time making sure I bought what I truly wanted not an impulse buy. The next day I was recommended to look at a couple different cars because of the safety rating. They knew I was looking for a car specifically for my 6 & 1 year old nieces. At first I thought they were just trying to get me to buy a Subaru. Wendy, Crystal, Brian & Kyle all have a Subaru. I was impressed that so many of them drive them and the way they talked about them I knew they really liked the cars. So I tried a Legacy and now I have bought my very 1st Subaru and it will definitely not be the last. They made me feel so comfortable that I had to bring my nieces and bff to meet everyone. It was just a family atmosphere!!!! I will definitely go back to them. If you are looking for people who like what they do and really care about what someone needs in a vehicle they are the place to go! Thanks guys so much!!!!!!! I really appreciate the time and care you took with my family. I love my car & can't wait to buy another one!!!!!!!!!!!! More
I would absolutely recommend this dealer to anyone. I had a wonderful experience, and have had no problems with the vehicle at all. Kyle worked with me, and helped me get into a great car! a wonderful experience, and have had no problems with the vehicle at all. Kyle worked with me, and helped me get into a great car! More