Gateway Subaru
Delmar, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 895 reviews
Honest no hassle pricing. Very friendly and knowledgeable staff. Good selection. Great communication. Very thorough introduction to features of new car. We would highly recommend! staff. Good selection. Great communication. Very thorough introduction to features of new car. We would highly recommend! More
Icy parking lot, below freezing temps but Mindy came right out to assist us. She brought cars up to the covered area for us to inspect. Mindy was knowledgeable, found out what my interests were and was right out to assist us. She brought cars up to the covered area for us to inspect. Mindy was knowledgeable, found out what my interests were and was able to point out the features of the Outback that met my needs. Andrew and Wendy rounded out the team, met my needs both in the car and with pricing and financing. I ended up buying the car that was part of the static display in our local mall. Got pics of my car with a huge red Christmas bow and the words Happy Holidays on the side. Better than a commercial. I love the car and hope this is the beginning of a long relationship with my dealer. Mindy, thank-you. More
We purchased a new Subaru Outback at Gateway Subaru on January 4, 2014. Steve Wergin was a very attentive and well informed sales person and on the way home we commented that this time buying a car was a January 4, 2014. Steve Wergin was a very attentive and well informed sales person and on the way home we commented that this time buying a car was a pleasant experience. No hassling, almost no waiting and the paper work was done in no time. When I picked up the car a few days later, Steve had all the time to explain the car and its functions and to answer all my questions. A follow-up call the next day was greatly appreciated. We definitely will recommend this dealership. M.Zijp-Koedijk More
As we stepped onto the lot on a rainy day, our friendly sales person Crystal greeted us. Thankfully Crystal and the entire staff at Gateway Subaru were the perfect combination of attentive and relaxed. Y sales person Crystal greeted us. Thankfully Crystal and the entire staff at Gateway Subaru were the perfect combination of attentive and relaxed. Yes, we chose to buy a Subaru because of the quality and price of the vehicle but we chose to buy from Gateway because of their easy going disposition and the obvious genuine care they had for the public. We never felt anxious or discontent any of the times we visited Gateway. You could tell that this was typical for Gateway customers because all of the other customers we came in contact with were content. We have purchased cars in the past from other dealerships and we will only recommend Gateway Subaru in the future. More
The Subaru dealership was very helpful and answered all of our questions. Mindy set up our Bluetooth for us and explained all the ins and outs of owning a Subaru. Thanks so much! of our questions. Mindy set up our Bluetooth for us and explained all the ins and outs of owning a Subaru. Thanks so much! More
Met Kyle Hutchins when walking into this dealership and as all people are my husband and I were concerned about having to purchase a car after 12 years. Kyle relaxed us from the moment we sat down with hi as all people are my husband and I were concerned about having to purchase a car after 12 years. Kyle relaxed us from the moment we sat down with him and offered us something to drink and spent the time getting to know us and reassuring us that we would be treated like family! We test drove several models and decided on a used Subaru which we absolutely LOVE! We also wanna mention Wendy who was so through with all the financing and being very upfront and extremely entertaining which put the icing on the cake for the whole buying experience. We have told many people about gateway and will continue to do so for years to come! I look forward to visiting a dealership like this ! More
Awesome experience, friendly and open communication with each person dealt with. Highly recommend dealer and Mindy to everyone! Demonstration of car was thorough, questions answered sensibly, paperwork full each person dealt with. Highly recommend dealer and Mindy to everyone! Demonstration of car was thorough, questions answered sensibly, paperwork fully explained, pleasant showroom, information on cars readily available. No high pressure! Follow-up call after purchase was friendly and professional to answer any new questions I had. Good place to do business! More
Kyle Hutchins was very helpful, he spent lots of time answering all of my questions. Many times you are ignored at dealerships as a single woman, however I felt very valued and appreciated throughout th answering all of my questions. Many times you are ignored at dealerships as a single woman, however I felt very valued and appreciated throughout the transaction. When I decided to purchase 2 days later,Kyle spent 45 minutes showing me the different options on the Outlook and how to program everything. He took the time to set my XM radio stations and to program my phone. He went over the highlights of the owners manual, even using a highlighter to point out the most used pages in the manual. I couldn't be more pleased with the entire transaction, I highly recommend the employees at Gateway Subaru. I also highly recommend the Outback.. Kyle is a very professional dedicated employee with great service skills. More
My son purchased a 2009 legacy 2.5l Monday 30, 2013. What a pleasent experience and a great way to start the new year..Our sales person Kyle H.was very helpful from the moment we drove on the lot..i will rec a pleasent experience and a great way to start the new year..Our sales person Kyle H.was very helpful from the moment we drove on the lot..i will recommend this dealership to friends and family.5 stars. More
Unfortunately, due to an accident, I was forced into the market for a new vehicle. My wife and I shopped the internet and followed up the leads by going to dealerships for over a week. We had not looked at market for a new vehicle. My wife and I shopped the internet and followed up the leads by going to dealerships for over a week. We had not looked at Gateway since they were Subaru and we were not in the market for one. Once we did, we found a car with two private owners at a reasonable price. We went there and were greeted by a salesperson who was professional and personable. We drove the car and had a few questions. The manager looked into those questions, resolved them and later that day, we bought the car. It is a used car, but the warranty we were able to buy at minimal cost, is like having a new car warranty. We asked for a discount and got it. This is not a high pressure dealership. Our salesperson, Magee, was like buying a car from your friend. She never pressured us, didn't use lines on us, and made us feel like friends. Maybe Magee should teach sales, since we walked away satisfied and will certainly send our friends her way. More