Gateway Subaru

Simply the best car buying experience EVER ! The first thing you can expect from Gateway Subaru is friendly professionalism. It only increased throughout my indecisiveness, repetitive questions, The first thing you can expect from Gateway Subaru is friendly professionalism. It only increased throughout my indecisiveness, repetitive questions, inquiries about various models, upgrade choices and throughout the purchase negotiation. Don’t anticipate an encounter with a stereotypical fast talking, pushy salesperson here. Don’t bother to arm yourself with price comparisons and hours of research in preparation to not be “taken”. You won’t need it here. Expect this : an employee of the dealership will meet and greet you in the lot and encourage you to ask whatever questions you might have. He will also ask you if he can let a salesperson know you are looking and will let you know that he is available to get keys for cars you’d like to inspect more. Steve Wergin, the salesperson who assisted me was open, direct, friendly, and clearly available to answer all questions (even repetitive ones) knowledgeably and comprehensibly. Steve (as well as the manager of the dealership, Drew) encouraged me to take the the time needed to discern what was right for me. His consistently professional manner facilitated enough “space” for me to surface specific questions which helped make my choice of the car that was perfect for me. Further note: I had no intention of buying from this dealership when I arrived. I simply stopped in because I was in the area and wanted to test drive a Legacy. I had planned to purchase my Subaru from the dealer in New Jersey that I had purchased my three prior Subaru cars from closer to my home in NY. (over 200 miles away) Steve Wergin was the least pushy but more importantly the most knowledgeable salesperson that I have ever encountered. He knows Subaru, executes the utmost professionalism and respects foremost the customer’s need to feel comfortable and secure in his investment. The Subaru sells itself; this dealership sells professionalism, care in servicing and comprehensive respectful negotiation. (and a very decent and fair final price!) More

Jim is Top Notch The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim and all that contributed More

Magee was very knowledgable, courteous, & great to work with Excellent salesperson. Best experience for me with a car dealer ever. Absolutely love the car I bought (2015 Outback). Very clean showroom and love t Excellent salesperson. Best experience for me with a car dealer ever. Absolutely love the car I bought (2015 Outback). Very clean showroom and love the dog related posters, videos of ads, etc. More

Best experience at a car dealership ever! From the personal greeting at the front door to our professional, friendly sales person, it was such a positive experience. We had not intended to pur From the personal greeting at the front door to our professional, friendly sales person, it was such a positive experience. We had not intended to purchase a car that night but all the pieces came together and we did. Test driving the car with our sales person Magee Sheeler reinforced our interest in purchasing the new 2015 Outback. She answered our questions honestly and informatively. The whole process including the trade-in offer was simple and direct. Magee's enthusiasm for the product she is selling is contagious and her recommendation for the color selection turned out to be a winner. More

Awesome experience! Best car buying experience I have ever had. Zach Nagler was great to work with and the entire process was easy and professional! We love our new car Best car buying experience I have ever had. Zach Nagler was great to work with and the entire process was easy and professional! We love our new car! More

Pleasant car shopping experience! Thank you Zach! I visited this dealership four times in five days. The first day was after 8pm and Zach was still there. He came out and introduced himself (even th I visited this dealership four times in five days. The first day was after 8pm and Zach was still there. He came out and introduced himself (even though it was a bit chilly outside and after they closed). He told me about Subaru and how they are hassle-free. I came back the next day interested in the XV Crosstrek. After driving the Crosstrek, a couple Outbacks, and a couple Foresters, I finally decided on the Forester. Every time I visited this dealership I had Zach help me with test drives and numerous questions. He was always extremely welcoming, friendly, and helpful. In the end I almost ended up walking away because the price was just a little out of reach. Thankfully Andrew was able to get the price down to where I needed it and made my dream of owning a Subaru a reality. Wendy was also wonderful. She was able to get me an amazing interest rate and helped me with my plates and with the insurance company. It was a truly wonderful car buying experience! I love my Subaru and everyone who helped it happen! More

AMAZING EXPERIENCE!!! Thank you KYLE! My husband and I went in for our 30,000 mile check up on my 2013 Forester and while waiting on the maintenance to be completed we started to look arou My husband and I went in for our 30,000 mile check up on my 2013 Forester and while waiting on the maintenance to be completed we started to look around the show room. After talking with Wendy we were introduced to Kyle and hit it off! After a test drive and some paper work we left with a 2015 Forester. Great Car, Great Customer Service! More

Great experience! It was fast and easy.. Kyle and Wendy are awesome to work with... my mom is looking to go there now... i will be a repeat customer. It was fast and easy.. Kyle and Wendy are awesome to work with... my mom is looking to go there now... i will be a repeat customer. More

Magee MADE the Car Buying Experience EASY! My husband and I went out LOOKING at cars on Saturday, fully NOT prepared to purchase. Long story short, we picked up our beautiful Outback on Tuesda My husband and I went out LOOKING at cars on Saturday, fully NOT prepared to purchase. Long story short, we picked up our beautiful Outback on Tuesday. As a person who has owned approximately 15 cars in 33 years of driving, the purchase experience at Gateway was the best I've ever had. NO pressure during the sales portion. Magee was extremely knowledgable about the car and all its many features, including the "stuff" under the hood (not my forte), but something my husband appreciated. Wendy made the paperwork quick and easy, doing all the work beforehand and having it ready to go when we arrived on Tuesday. I think that the quality of a Subaru and the efficiency and care of the Gateway dealership and sales/management force makes this the best dealership on the shore. Awesome Job Gateway!!! More

Awesome service, great assistance!Crystal is the best! First time we went to this car dealership back in July 2014 to test drive crosstreck, but saw new forester 2015 and fell in love with it! However bef First time we went to this car dealership back in July 2014 to test drive crosstreck, but saw new forester 2015 and fell in love with it! However before purchasing this car we decided to check out some other vehicles. We must say that Subaru Gateway has the best service in the area and its store assistants are very nice! especially Crystal Collins, who was very attentive to our needs and desires and gave us great overview and her honest opinion on those Subaru vehicles that we were interested in. After couple months of test driving different vehicles we decided that Subaru forester is the vehicle that suits all our needs and meets all our requirements, so we gave Crystal a buzz, met with her and she helped us out to get a very good deal. Thank you Crystal for your awesome job! Wishing you lots of pleasant and appreciative customers ahead! Katya and Travis More