Gateway Subaru

Overall. Great experience Great work with everyone on the service team. Even with difficulty with protection insurance company . It's clear the mission with the gateway subaru Great work with everyone on the service team. Even with difficulty with protection insurance company . It's clear the mission with the gateway subaru is really a step above the rest. Was glad everyone was able to help with getting my car back in the best shape possible. More

Terrific staff and excellent customer service A few weeks ago, my vehicle died and I found myself in need of transportation. I did not want to finance a vehicle and had a specific amount I could A few weeks ago, my vehicle died and I found myself in need of transportation. I did not want to finance a vehicle and had a specific amount I could spend for a purchase. I wanted a dependable vehicle that would last more than just a year or two and lastly, I wanted it to be a small SUV. Katie Thatcher met me outside as I pulled into the parking lot. She was very friendly and listened carefully to my needs. Between Katie and manager Brian, they found a 2006 Chrysler Pacifica that exceeded my expectations. I love my new vehicle and want to give a huge thanks to Katie and Brian for going above and beyond to help make my dream come true! More

Crystal Rocks! I just bought a 2015 Outback and it is my dream car! Car shopping can be overwhelming but Crystal answered all of my silly questions and let me drive I just bought a 2015 Outback and it is my dream car! Car shopping can be overwhelming but Crystal answered all of my silly questions and let me drive many, MANY cars before I made a final decision. She is awesome! She has a wealth of knowledge and could make it easy for me to understand but also has enough to converse with care experts. Wendy was also great to deal with and made the whole process incredibly easy and pain free. I would recommend them wholeheartedly. More

Got my new "Legs" I just got a new Legacy (which I have named Legs) from Kyle Hutchins. He is awesome, and the car is sooo nice! I have never been so excited about a ne I just got a new Legacy (which I have named Legs) from Kyle Hutchins. He is awesome, and the car is sooo nice! I have never been so excited about a new car before! More

Great, as always Chrystal Collins was excellent in guiding me through my decision-making of whether to buy or release. She listened to my questions and made the whole Chrystal Collins was excellent in guiding me through my decision-making of whether to buy or release. She listened to my questions and made the whole experience easy. Wendy was good with the financing, as well. More

Amazing!! I just bought my Toyota camry from kyle Hutchins today & he went above and beyond!! I will recommend Subaru and Kyle to everyone. Absolutely satisfied I just bought my Toyota camry from kyle Hutchins today & he went above and beyond!! I will recommend Subaru and Kyle to everyone. Absolutely satisfied! More

too good NOT to get a new car the staff was amazing. Kyle spent the entire day with us answering questions we had and trst driving.Wendy in finance was great. Awesome service the staff was amazing. Kyle spent the entire day with us answering questions we had and trst driving.Wendy in finance was great. Awesome service More

Satisfying Experience We were appreciative of Katie's sales approach. She was pleasant and respectful of our time, willing to rearrange her schedule to accommodate ours. I We were appreciative of Katie's sales approach. She was pleasant and respectful of our time, willing to rearrange her schedule to accommodate ours. In between our first visit when we finally decided to purchase, Katie's contacts with us were reasonable, not pushy, but just right. We will be looking for Katie when we make our next purchase! More

WAS IT A DREAM ? My wife and I went to the Delmar Subaru dealership to find a used Toyata Prius that I had noticed driving by a few days prior to our stopping in. We c My wife and I went to the Delmar Subaru dealership to find a used Toyata Prius that I had noticed driving by a few days prior to our stopping in. We cautiously circled the lot looking for the Prius, hoping to look at it without a salesperson, but it was gone. As we were about to leave we met Magee Sheeler who spoke with us about the Prius being sold the night before. Magee then asked if we would like to see a Subaru and of course I didn't and was ready to go, but my wife said lets see what she has to say, so I reluctantly went along with her. Magee patiently worked with me to find out what I liked and didn't like about each car she showed us. I have long legs so room in a car is very important, I also don't like cars too low to the ground, and so all the while in this adventure Magee educated us with facts about the Subaru line and helped us realize that an Outback would give us exactly what we needed. Magee explained to us how the drive systems work together and showed us all kinds of features about the Outback that I would have never guessed it had. To make a long story short before I knew it I was taking to her manager Brian Kang about my trade-in and getting final numbers. Yes we bought a 2014 Outback with no pressure from anybody. Magee made us feel very comfortable and unpressured to buy, yet we decided to buy in part to such a dreamlike experience with her and other staff. As new owners of a 2014 Subaru Outback my wife and I highly recommend Magee as an outstanding salesperson! If you would like to have a dreamlike experience in buying a car please ask for Magee, you wont be disappointed! Oh by the way Magee has continued to help us with any questions we have had after the sale....truly incredible! We LOVE our new Outback!!! More

Great Experience at Gateway Subaru!!! I bought my 2014 Subaru Legacy 2.5i this week from Magee Sheeler at Gateway Subaru in Delmar, MD, and it was the most pleasant car buying experience I I bought my 2014 Subaru Legacy 2.5i this week from Magee Sheeler at Gateway Subaru in Delmar, MD, and it was the most pleasant car buying experience I've had to date. I was greeted promptly by the receptionist and referred to Magee in sales. I'm familiar with Subaru as we have an Outback which is my wife's car. Magee promptly offered me a test drive of the Legacy and explained the features to me. She quickly got me an outstanding price on the Legacy, and we negotiated amount for my trade. She introduced me to her Sales Manager Brian Kang and the three of us discussed the deal without any pressure in me. It was more of like a pleasant business meeting at work instead of your typical car buying experience. The deal was great so I quickly agreed to purchase the Legacy and Magee made sure the detail team had it sparkling for pickup. The Financing and paperwork was quick and pleasant with Wendy Schiavone, she showed me the different choices I had without trying to pressure me into anything extra that I didn't want. When it was time to leave, Magee took plenty of time to help me go over on the controls on the car and important parts of the owners manual. She linked my phone up to Bluetooth and even offered to help me move my stuff from my trade in to my new Subaru. She even called my insurance carrier to advise I had switched cars. If you're from Delmarva and need a car do yourself a favor buy a Subaru from Magee Sheeler at Gateway Subaru in Delmar, MD!!! More