Gateway Subaru

My wife and I both purchased new Subaru vehicles. One needed to be ordered. After 2 Plus months our trade allowance was honored. Friendly knowledgeable sales associates. They did what was promised wi One needed to be ordered. After 2 Plus months our trade allowance was honored. Friendly knowledgeable sales associates. They did what was promised with no hassle. More

It's still early in my relationship with Gateway but so far they have been great. My salesman Shawn is really a nice guy and got me a great deal. The follow up has been excellent. They walked me around to far they have been great. My salesman Shawn is really a nice guy and got me a great deal. The follow up has been excellent. They walked me around to show the facility and where to go when service is needed. Very happy so far. More

The entire staff at Gateway Subaru have been extremely helpful, professional, and friendly. I have never had this positive an experience at a car dealership and service center in the past. helpful, professional, and friendly. I have never had this positive an experience at a car dealership and service center in the past. More

We live in Delaware and bought our 2023 Forester from Gateway Subaru in Maryland, after looking for one in Delaware. This was absolutely the best experience I have ever had in purchasing a car. Janet Be Gateway Subaru in Maryland, after looking for one in Delaware. This was absolutely the best experience I have ever had in purchasing a car. Janet Beyer was such a professional ! She was very, knowledgeable about the car and all its features. Janet made the car shopping process a pleasure. After making a decision to buy, we drove back to the dealership. Janet went out of her way to have the car prepared for us. The sales process was great. The dealership was extremely transparent with no pressure to purchase. Janet showed us the entire dealership and service department. She introduced us to all the personnel that work there. Finance manager Zach Nagler was extremely helpful and the whole process went very smoothly. This was absolutely the best dealership I have ever experienced. My wife and I are very pleased with Janet and Zach. We enjoy our new Subaru and look forward to our review of the vehicle in a couple of weeks. Buying a car at Gateway Subaru has been a superb experience. Other family members will be shopping for cars at Gateway based on the wonderful experience my wife and I had with Janet, Zach and the dealership. More

Shawn, our Salesman was very knowledgeable and great to deal with. He was not pushy at all and was so easy to work with. We drove a few different cars before making and decision and then Shawn tracked dow deal with. He was not pushy at all and was so easy to work with. We drove a few different cars before making and decision and then Shawn tracked down and ordered exactly what I wanted. The car came in quickly and Shawn explained all of the latest technology to us once it arrived. The finance manager was very prepared and explained everything, making the process simple. My husband and I were just so happy with the whole experience! More

Don and his staff are always a pleasure to work with, they make the process easy and are always helpful. No pressure, just positive interactions! Highly recommend. they make the process easy and are always helpful. No pressure, just positive interactions! Highly recommend. More

Everything from start to finish went smoothly. The sakes person explained everything, introduced me to all parties. The explanation of all controls was great & the follow-up in two weeks brought The sakes person explained everything, introduced me to all parties. The explanation of all controls was great & the follow-up in two weeks brought everything in to focus. Thanks for a great experience. By the way, I LOVE my new Crosstrek! More

Great service! All staff is incredibly friendly and willing to help. Have and will continue to buy cars from Gateway! All staff is incredibly friendly and willing to help. Have and will continue to buy cars from Gateway! More

Courteous, efficient salesperson Janet. She managed several customers and took time to see us. We liked the outback took it for a drive but didn't feel pressured to decide right away. Whe She managed several customers and took time to see us. We liked the outback took it for a drive but didn't feel pressured to decide right away. When we bought the car, again no pressure for more add ons, just informed and accepted our no thank you. Great overall expense with the salesperson, Janet and dealership. More

No hassle purchasing our new Subaru. Kevin Miller our sales agent was very knowledgeable and worked with us to provide a smooth purchase for our new car. Zach Nagler worked with us to Kevin Miller our sales agent was very knowledgeable and worked with us to provide a smooth purchase for our new car. Zach Nagler worked with us to complete our paperwork and we felt very comfortable and informed about the complete transaction. More