Gateway Subaru

What can I say call backs work ....test drive was awesome then Crystal got in the drivers seat. We went up and down curbs, did dougnuts, went off roading..even went to chic filet bu ....test drive was awesome then Crystal got in the drivers seat. We went up and down curbs, did dougnuts, went off roading..even went to chic filet but what really sold me was how I was treated. More

Professional & Friendly Process from Beginning to End Great experience throughout the entire process. I came in with some ideas of what I wanted to look at, but Kyle was able to quickly narrow it down to Great experience throughout the entire process. I came in with some ideas of what I wanted to look at, but Kyle was able to quickly narrow it down to exactly what I wanted to buy. Andrew worked the phones and Wendy worked the numbers so I was able to drive home that evening in Legacy that is a perfect fit for me. Also helps the Kyle walked me through all the technology I am now happy to have (but wasn't really part of the 15 year-old car I was trading in). More

not good went to see a used car with a price tag of a new subaru that had a quality 126 point inspection to my surprise no oil on dipstick and no antifreze lev went to see a used car with a price tag of a new subaru that had a quality 126 point inspection to my surprise no oil on dipstick and no antifreze level visible even after the salesman assured me that the car just had an oil change i guess the forgot to add new oil salesman didn t even offer to fix the problems at all not flexible at the price even for a car that had a few issues i guess i ll buy somewhere else More

Best car buying experience ever! Thanks Kyle! I visited six different dealerships looking for a new SUV. I found a Forester I thought I might be interested in so I called Gateway Subaru and tal I visited six different dealerships looking for a new SUV. I found a Forester I thought I might be interested in so I called Gateway Subaru and talked to Kyle Hutchins. I had never owned a Subaru so I drilled Kyle with questions about the brand and the Forester. Kyle was patient and answered all my questions. After talking with Kyle a few times I knew I needed to buy a Subaru. I lived over 2 hours away from the dealership so Kyle basically worked up a deal over the phone with me. Not only did I get the best price on a 2014 Subaru Forester in a 250 mile radius but they gave me more money on my trade in than other dealerships did. Once there Kyle even took the time to explain every feature the car does. It was absolutely worth the 2 hour drive to Gateway. Not only will my next vehicle be a Subaru but I will be buying from Gateway again! More

Great person Marvin was extremely friendly, helpful and knowledgeable of the product. This was my firet car buying experience and theres no need for me to look an Marvin was extremely friendly, helpful and knowledgeable of the product. This was my firet car buying experience and theres no need for me to look anywhere else to get my wifes car. BEST DEALERSHIP AND SALES REP ON THE EASTERN SHORE. Thank you Marvin for the great experience. I couldnt have asked for anything more. More

Simply the best car buying experience EVER ! The first thing you can expect from Gateway Subaru is friendly professionalism. It only increased throughout my indecisiveness, repetitive questions, The first thing you can expect from Gateway Subaru is friendly professionalism. It only increased throughout my indecisiveness, repetitive questions, inquiries about various models, upgrade choices and throughout the purchase negotiation. Don’t anticipate an encounter with a stereotypical fast talking, pushy salesperson here. Don’t bother to arm yourself with price comparisons and hours of research in preparation to not be “taken”. You won’t need it here. Expect this : an employee of the dealership will meet and greet you in the lot and encourage you to ask whatever questions you might have. He will also ask you if he can let a salesperson know you are looking and will let you know that he is available to get keys for cars you’d like to inspect more. Steve Wergin, the salesperson who assisted me was open, direct, friendly, and clearly available to answer all questions (even repetitive ones) knowledgeably and comprehensibly. Steve (as well as the manager of the dealership, Drew) encouraged me to take the the time needed to discern what was right for me. His consistently professional manner facilitated enough “space” for me to surface specific questions which helped make my choice of the car that was perfect for me. Further note: I had no intention of buying from this dealership when I arrived. I simply stopped in because I was in the area and wanted to test drive a Legacy. I had planned to purchase my Subaru from the dealer in New Jersey that I had purchased my three prior Subaru cars from closer to my home in NY. (over 200 miles away) Steve Wergin was the least pushy but more importantly the most knowledgeable salesperson that I have ever encountered. He knows Subaru, executes the utmost professionalism and respects foremost the customer’s need to feel comfortable and secure in his investment. The Subaru sells itself; this dealership sells professionalism, care in servicing and comprehensive respectful negotiation. (and a very decent and fair final price!) More

Jim is Top Notch The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim and all that contributed More

Magee was very knowledgable, courteous, & great to work with Excellent salesperson. Best experience for me with a car dealer ever. Absolutely love the car I bought (2015 Outback). Very clean showroom and love t Excellent salesperson. Best experience for me with a car dealer ever. Absolutely love the car I bought (2015 Outback). Very clean showroom and love the dog related posters, videos of ads, etc. More

Best experience at a car dealership ever! From the personal greeting at the front door to our professional, friendly sales person, it was such a positive experience. We had not intended to pur From the personal greeting at the front door to our professional, friendly sales person, it was such a positive experience. We had not intended to purchase a car that night but all the pieces came together and we did. Test driving the car with our sales person Magee Sheeler reinforced our interest in purchasing the new 2015 Outback. She answered our questions honestly and informatively. The whole process including the trade-in offer was simple and direct. Magee's enthusiasm for the product she is selling is contagious and her recommendation for the color selection turned out to be a winner. More

Awesome experience! Best car buying experience I have ever had. Zach Nagler was great to work with and the entire process was easy and professional! We love our new car Best car buying experience I have ever had. Zach Nagler was great to work with and the entire process was easy and professional! We love our new car! More