Gateway Subaru

Best experience ever had buying car Great dealership--Great people and our sales associate--Kyle Hutchins--was the very best I have ever dealt with and I am 75 years old. Rate total exp Great dealership--Great people and our sales associate--Kyle Hutchins--was the very best I have ever dealt with and I am 75 years old. Rate total experience a big A plus. More

significant asistance Jim porter spent a significant amount of time going over the workings of our new 2016 subaru legacy, even though we did not lease the car from him, H Jim porter spent a significant amount of time going over the workings of our new 2016 subaru legacy, even though we did not lease the car from him, He was friendly, and took the time to explain all the questions we had concerning our lease and the functioning of the car. He is a gentleman and must be recognized. Subaru and Gateway must be proud to have him as an employee We leased the car from Zach Nagler. He spent a lot of time with us making sure we got the car that we wanted and was in our financial ability. He was very courteous and very patient. We would recommend him anytime. More

Great Dealership Just bought a new Forester from Gateway...had used dealership in past for routine maintenance on our older Subaru. We were very impressed with their Just bought a new Forester from Gateway...had used dealership in past for routine maintenance on our older Subaru. We were very impressed with their Service Department and the overall feel of the business...employees appeared happy, were helpful and the areas were clean and well lit. Thus we worked with a salesman there to select and acquire our new vehicle. An overall pleasant experience! Don, our salesman, was excellent. He knew his product, answered all questions and gave an honest opinion about some of my concerns. I am disabled and multiple trips to the dealership would have been difficult....so Don was great about calls and emails to facilitate my selection and purchase. More

Top notch concierge level service Don Scullen and and Renee the finance manager worked as a team to put my family in a New Subaru Outback at an exceptional price. Don was very accommo Don Scullen and and Renee the finance manager worked as a team to put my family in a New Subaru Outback at an exceptional price. Don was very accommodating in helping my family find the right car at the right price with all the options to meet our needs. Through the process he never once seemed pushy or attempted to steer us towards something that did not match our priorities. Don even came to a competitor dealership to pick my family and I up to close the deal with Gateway. Renee was very genuine and honest in helping get us the best financing to meet my families budget. She even helped to improve my families total credit picture and helped me understand the benefits of a product to help protect our new car from the bump, bruises, and stains that come along with toting a four year old and six year old. Thanks Don and Renee More

2006 Cadillac DTS Overall experience with Kyle Hutchins awesome. However, female finance person, horrible. This was a cash deal, I own a business if she ever acted wit Overall experience with Kyle Hutchins awesome. However, female finance person, horrible. This was a cash deal, I own a business if she ever acted with my company the way she acted with me I would fire her on the spot in front of the entire store. Its always great customer service, she is the worst I haveever seen. Once again Kyle & Brain were great. Brain completed her work at her request. She is a very poor example of an employee. More

Excelent salesmanship Great customer service from Gateway Subaru plus they had the best price. We had email from Subaru with congratulations on our new Forester. The email Great customer service from Gateway Subaru plus they had the best price. We had email from Subaru with congratulations on our new Forester. The email shows they care about the customer. More

purchase a new car People were friendly and very experience with their products. My sales person Nicolas Machado did help me in choosing my vehicle with his knowledge of People were friendly and very experience with their products. My sales person Nicolas Machado did help me in choosing my vehicle with his knowledge of all the models and after I decided on the vehicle that I purchased, he was very efficient in doing the paperwork, then he was very knowledgeable in explaining all the functions of the car and navigation system, I rate Nick with a excellent rating. Wendy Schiavone the sales manager was very personable and made the negotiation of purchasing a new car a pleasure. Renee Ennis, finance manager is very knowledgeable and has a very bubbly personality. This made doing our final paperwork fun. More

On My Way To A New Subaru Jim Stein was extremely courteous, friendly, knowledgeable, and accommodating. Jim and the rest of Gateway Subaru's staff did their utmost to meet my Jim Stein was extremely courteous, friendly, knowledgeable, and accommodating. Jim and the rest of Gateway Subaru's staff did their utmost to meet my price wishes. Jim returned my phone calls in a prompt and efficient manner. He answered all of my questions, even some I didn't have. He and others stayed at the dealership beyond it's closing time to demonstrate and explain the Outback's features and conclude the sale. Overall, Jim and the Gateway staff made my car buying experience a very pleasant one. More

Great experience from start to finish This dealership is all about creating a positive experience for the customer. We found the best you can hope for in a sales person---- very knowledge This dealership is all about creating a positive experience for the customer. We found the best you can hope for in a sales person---- very knowledgeable and low-key (not pushy; no sales gimmick). Our entire experience was a positive one. We could feel a positive, easy going vibe about the entire dealership as we met everyone from the sales manager to the service dept staff. And true to their ad: dog tested' dog approved, they are super dog friendly! Steve Wergin, our sales rep, was the best! Highly recommend him. More