
Gateway Subaru
Delmar, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great customer service from start to finish! From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the car buying process to the end. He was very knowledgeable, took time to answer all of my questions and was quick to respond by email. The process could not have gone smoother. I will definitely recommend this dealership to friends and family. I am very happy with my new Crosstrek! Thank you! More
Buying our 2nd Subaru Car buying experience was wonderful. Straightforward information on a reliable vehicle. Professional courtesy and mannerisms were welcome additions. S Car buying experience was wonderful. Straightforward information on a reliable vehicle. Professional courtesy and mannerisms were welcome additions. Steve was very helpful in presenting advantages and pluses of owning a Subaru. Thank you! More
This is how a dealership should be run! At 64 years of age I have bought a few cars in my lifetime. This is actually our 7th Subaru and it is my wife's retirement gift. We are moving to the At 64 years of age I have bought a few cars in my lifetime. This is actually our 7th Subaru and it is my wife's retirement gift. We are moving to the Bethany Beach area of Delaware so I went on line and searched for Subaru Dealers, plus I went to my local Subaru dealer here in NY. My contact was Steve Wergin and he was terrific. I searched their database and found the car we were looking for. We seamlessly negotiated a price and the car was waiting for us all prepped and ready to go when we pulled into the Dealership. Steve was fantastic in walking us through the whole process and in his presentation of the dealership itself. If my future dealings with Gateway Subaru are anything like my first, I will be singing their praises to anyone who will listen. More
Very well satisfied customer! We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly, encouraging and knowledgeable. They demonstrated patience and a genuine desire for us to be confident and happy with our purchases. Kevin Miller, Renee Ennis and Wendy Schiavone were just exceptional, there's no other way to say it. They reviewed everything with us and patiently answered every question we had (and there were many) until we were fully prepared to make a decision. Kris Parker as well went out of his way to ensure that our vehicles were prepped and serviced to meet our needs. We definitely recommend Gateway Surbaru as THE best dealership in the region. More
Wonderful customer service! "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Re "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Renee, are the greatest! The employees work as a team. They are knowledgeable, and willing to go the extra mile help ensure that your car buying will be a good experience. They were patient with us, giving us time to make a decision without pressure. We will definitely tell our friends, about "Gateway Subaru!" More
Stress free experience! We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and d We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and did not pressure us in any way. He gave us time to discuss privately and we purchased the car that very day. Plus, we received a good trade in value for our other Subaru. Kevin was very through and patient in showing us all the new features and how to use them. I love my new Subaru. Thank you Kevin. More
It was so easy and painless! Steve Wergin went out of his way to make the car buying process as easy as can be. There was no pressure and I was able to make a decision and leave Steve Wergin went out of his way to make the car buying process as easy as can be. There was no pressure and I was able to make a decision and leave with what I wanted. Thanks so much! More
Great experience!! I went to Subaru Gateway today with my mother who helped me buy a car. We went to 5 dealerships that day to look at different mid sized SUVs. The Suba I went to Subaru Gateway today with my mother who helped me buy a car. We went to 5 dealerships that day to look at different mid sized SUVs. The Subaru Forester was at the top of my list. Jim was so helpful but not pushy at all. He was so informed about every inch of the forester and had so much to tell us but at the same time did not talk our ears off. It was such a pleasant experience and I adore my Subaru. More
Went way out of their way! Purchasing our Crosstrek was a win situation, from Jamie finding the car, Kyle executing the search, Brian working our trade in, Wendy and Rene helpin Purchasing our Crosstrek was a win situation, from Jamie finding the car, Kyle executing the search, Brian working our trade in, Wendy and Rene helping with finance to even Alexis running around making copies! This dog friendly dealership gets a 10 star rating! More
The best of the best Service I just wanted to share with you the efficient and friendly assistance I have received at the Gateway Subaru that I rate second to none. Firstly, Wen I just wanted to share with you the efficient and friendly assistance I have received at the Gateway Subaru that I rate second to none. Firstly, Wendy Schiavone helped me secure finance that fit my budget and then she recommended I would add insurance for the used Volvo I purchased - just in case a major breakdown would happen. And it did!!. Secondly when I recently brought the Volvo for an oil change Kris Parker suggested the Volvo recommended service at the Volvo's mileage. It was worth every penny as the car felt like new. Actually I have to be careful as 40 mph now feels like the old 30mph... More