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Gateway Subaru
Delmar, MD
920 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new inventory or used inventory online, request more information about vehicles, set up a test-drive or inquire about financing! Our services include trusted Subaru repair and original Subaru parts, to help our customers purchase the car of their dreams.
If you don't see what you are looking for, Contact Us, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions, and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 920 reviews
August 17, 2016
No xxxxxxxx They got strait to business!!!! NO xxxxxxxx SERIOUSLY!!!! No nonsense they took my every need into consideration!!!!!!.love my new car and great price They got strait to business!!!! NO xxxxxxxx SERIOUSLY!!!! No nonsense they took my every need into consideration!!!!!!.love my new car and great price also!!!!!! More
by Biglou2027
Employees Worked With
Jim Stein
August 16, 2016
No pressure throughout the buying experience I was looking for a used car for my daughter for her senior year of high school, we went on a Sunday to scout out potential vehicles. We found one. On I was looking for a used car for my daughter for her senior year of high school, we went on a Sunday to scout out potential vehicles. We found one. On Wednesday afternoon , I went there to discuss with a salesperson, (Don Scullen) and my daughter came down to look at the car. We found out she was to short for it. Don then showed us another vehicle, a crossover SUV, my wife and I wanted safety as the most important feature, we found that vehicle. We went in and started talking about what I wanted to spend and I really couldn't go above. I said I had to leave for work and he said ok, and I left. He didn't pressure me to stay or get my phone number and that was that. I came back the next day after doing research that night before (Kelley Blue Book) and we worked on the deal. Two times with him and the sales manager and we got it done, once again, no pressure. Drove off the lot in two hours all done, the best buying experience for me ever. More
by daughter's first car
Employees Worked With
August 15, 2016
"Can't say enough about this dealership!" Couldn't have asked for a more agreeable, helpful sales associate than I had with Jim Stein. He and his finance mgr., Renee, worked to get me the mo Couldn't have asked for a more agreeable, helpful sales associate than I had with Jim Stein. He and his finance mgr., Renee, worked to get me the model I wanted, with the color and features that were my first choices at a price and with financing that were very attractive to me. Their price beat the price I was quoted at the Subaru dealer in Dover, DE and I didn't have to deal with pushy or obnoxious management personnel as I did at Dover Subaru and Hertrich Toyota. Jim explained all the different features of this car and made the buying process so much easier than I would have expected! I love this vehicle more every day! Would Highly recommend Jim Stein, Renee Ennis and Gateway Subaru! M. Lewis Lewes, DE More
by mikki
Employees Worked With
Jim Stein, Renee Ennis
August 13, 2016
Easiest car-buying experience I've had When it came time to trade in my 14-year-old Volvo XC70 wagon with 316K miles, I dreaded the process of finding another car and dealing with the vario When it came time to trade in my 14-year-old Volvo XC70 wagon with 316K miles, I dreaded the process of finding another car and dealing with the various issues car dealerships sometimes have with a single woman looking for a car. But from my first contact with Kyle Hutchins at Gateway Subaru, which was when I called the dealership about a used Outback they had listed on their website, I was put at ease. When I went in the next day to meet him in person and test drive a couple of cars, it was a very friendly atmosphere. Laid back, no pressure. He really listened to what I needed, and the limitations I had to work around. I couldn't be happier with the car I bought, or the terms provided by Gateway, or the outstanding customer relations. Kyle did an outstanding job, and I will definitely recommend him to any of my friends looking for a Subaru! More
by Oceanleos
August 08, 2016
Subaru 2017 wrx This dealer made a great diference on treating their costumers, they go the extra mile. Big thanks to salesman Kevin Miller, who when above and beyond This dealer made a great diference on treating their costumers, they go the extra mile. Big thanks to salesman Kevin Miller, who when above and beyond to help us out with this new car. (Subaru WRX 2017). More
by Luis D Diaz Gonzalez
August 06, 2016
The most pleasant and stress-free car experience ever! Our salesman (Zach Nagler) was low key, informative, knowledgable. Zach really took time to explain and set up all features on the car. He was so pr Our salesman (Zach Nagler) was low key, informative, knowledgable. Zach really took time to explain and set up all features on the car. He was so professional and kind and never pressed or rushed me. Zach was the best! Finance (Renee) listened and responded to all my wishes. Overall it was the most positive experience purchasing a car I love. I would recommend Gateway to anyone I know. From the moment I walked everyone there was pleasant and helpful. More
by ChloeKI
August 05, 2016
Great service, great price! Excellent Sales Support with Marvin Graham. Mr. Graham is very knowledgeable and professional, answering all my questions and was able to get me the Excellent Sales Support with Marvin Graham. Mr. Graham is very knowledgeable and professional, answering all my questions and was able to get me the best possible deal on my 2017 Forester. More
by Tim Tomalin
Employees Worked With
Wendy Schiavone, Marvin Graham, Kris Parker, Renee Ennis
August 05, 2016
Best experience we have had purchasing a new vehicle! We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to a We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to answer any and all questions and the lack of pressure were instrumental in our ultimate decision to purchase from Gateway. It took 3 visits, and multiple test drives of both the Forester and Outback before we choose the 2017 Forester. Don was patient and pleasant throughout the process. He even made the negotiation process simple and enjoyable. For our next vehicle we will return to Gateway!! More
by Ed1975
August 03, 2016
No hassles or high pressure Was in a bind and needed a car quickly - everyone there worked to get the model and color I wanted as quickly as possible. Negotiations were fair and Was in a bind and needed a car quickly - everyone there worked to get the model and color I wanted as quickly as possible. Negotiations were fair and they kept their word on everything we discussed. Very happy with the experience. Thank you! More
by Dan F
August 02, 2016
Best car we've purchased Zach is a no-hassle no pressure very Subaru literate salesman who answered every question I had and then some. He made the purchase of our new Foreste Zach is a no-hassle no pressure very Subaru literate salesman who answered every question I had and then some. He made the purchase of our new Forester seamless. I am glad to say I had great dealings with him and would recommend Zach to everyone looking for a Subaru at this dealership. More
by New Owner
Employees Worked With
