Gateway Subaru

This is how a dealership should be run! At 64 years of age I have bought a few cars in my lifetime. This is actually our 7th Subaru and it is my wife's retirement gift. We are moving to the At 64 years of age I have bought a few cars in my lifetime. This is actually our 7th Subaru and it is my wife's retirement gift. We are moving to the Bethany Beach area of Delaware so I went on line and searched for Subaru Dealers, plus I went to my local Subaru dealer here in NY. My contact was Steve Wergin and he was terrific. I searched their database and found the car we were looking for. We seamlessly negotiated a price and the car was waiting for us all prepped and ready to go when we pulled into the Dealership. Steve was fantastic in walking us through the whole process and in his presentation of the dealership itself. If my future dealings with Gateway Subaru are anything like my first, I will be singing their praises to anyone who will listen. More

Very well satisfied customer! We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly, encouraging and knowledgeable. They demonstrated patience and a genuine desire for us to be confident and happy with our purchases. Kevin Miller, Renee Ennis and Wendy Schiavone were just exceptional, there's no other way to say it. They reviewed everything with us and patiently answered every question we had (and there were many) until we were fully prepared to make a decision. Kris Parker as well went out of his way to ensure that our vehicles were prepped and serviced to meet our needs. We definitely recommend Gateway Surbaru as THE best dealership in the region. More

Wonderful customer service! "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Re "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Renee, are the greatest! The employees work as a team. They are knowledgeable, and willing to go the extra mile help ensure that your car buying will be a good experience. They were patient with us, giving us time to make a decision without pressure. We will definitely tell our friends, about "Gateway Subaru!" More

Stress free experience! We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and d We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and did not pressure us in any way. He gave us time to discuss privately and we purchased the car that very day. Plus, we received a good trade in value for our other Subaru. Kevin was very through and patient in showing us all the new features and how to use them. I love my new Subaru. Thank you Kevin. More

It was so easy and painless! Steve Wergin went out of his way to make the car buying process as easy as can be. There was no pressure and I was able to make a decision and leave Steve Wergin went out of his way to make the car buying process as easy as can be. There was no pressure and I was able to make a decision and leave with what I wanted. Thanks so much! More

Great experience!! I went to Subaru Gateway today with my mother who helped me buy a car. We went to 5 dealerships that day to look at different mid sized SUVs. The Suba I went to Subaru Gateway today with my mother who helped me buy a car. We went to 5 dealerships that day to look at different mid sized SUVs. The Subaru Forester was at the top of my list. Jim was so helpful but not pushy at all. He was so informed about every inch of the forester and had so much to tell us but at the same time did not talk our ears off. It was such a pleasant experience and I adore my Subaru. More

Went way out of their way! Purchasing our Crosstrek was a win situation, from Jamie finding the car, Kyle executing the search, Brian working our trade in, Wendy and Rene helpin Purchasing our Crosstrek was a win situation, from Jamie finding the car, Kyle executing the search, Brian working our trade in, Wendy and Rene helping with finance to even Alexis running around making copies! This dog friendly dealership gets a 10 star rating! More

The best of the best Service I just wanted to share with you the efficient and friendly assistance I have received at the Gateway Subaru that I rate second to none. Firstly, Wen I just wanted to share with you the efficient and friendly assistance I have received at the Gateway Subaru that I rate second to none. Firstly, Wendy Schiavone helped me secure finance that fit my budget and then she recommended I would add insurance for the used Volvo I purchased - just in case a major breakdown would happen. And it did!!. Secondly when I recently brought the Volvo for an oil change Kris Parker suggested the Volvo recommended service at the Volvo's mileage. It was worth every penny as the car felt like new. Actually I have to be careful as 40 mph now feels like the old 30mph... More

Great Experience Great experience all around. Didn't really intend to purchase a car, but called Gateway to ask a question or two about hybrids. Was transferred to S Great experience all around. Didn't really intend to purchase a car, but called Gateway to ask a question or two about hybrids. Was transferred to Steve, who talked to me for more than a half an hour about various aspects of different cars. Went in on a day when he wasn't working and dealt with Kevin, who was equally pleasant and knowledgable. Never felt rushed or pressured. Renee was great as well - got me in and out of the financing process quickly. At the end of the day, they gave me a nice trade-in amount for my existing Subaru and I just drove home in my 6th Subaru (or 7th - lost track at this point)! By far, the least stressful and easiest car purchase I've ever experienced. Everyone was genuinely nice and I would recommend Steve, Kevin, and Renee! More

I will definitely shop here for my next car! I'm a repeat customer, and I just had the pleasure of working with Steve, Renee, and Wendy to buy a used car. They were wonderful, and went above and I'm a repeat customer, and I just had the pleasure of working with Steve, Renee, and Wendy to buy a used car. They were wonderful, and went above and beyond to get me a deal I was comfortable with. Every single person I've met at Gateway has been courteous and professional, and I would recommend this experience to anyone! More