Gateway Subaru

Recent purchse of 2017 Subaru Forester. We bought a 2017 Subaru Forester yesterday at Gateway. Jim Stein made it easy for us. He did a great job handling the purchasing process and thor We bought a 2017 Subaru Forester yesterday at Gateway. Jim Stein made it easy for us. He did a great job handling the purchasing process and thoroughly explaining all the features of our new car. Thank you, Jim, and Zach Nagler (finance) and our friends at Gateway !! More

Great dealership, excellent service! Factory ordered a 2016 Subaru Crosstrek through Gateway. Jim Stein make the whole process easy and stress-free. Car was scheduled to arrive early Augu Factory ordered a 2016 Subaru Crosstrek through Gateway. Jim Stein make the whole process easy and stress-free. Car was scheduled to arrive early August, but came mid-July. Jim provided regular updates throughout the whole factory build process. When picking car up, Jim took the time to explain and show the car's features. I researched prices before factory ordering through TrueCar. Gateway matched a great price for the car. Renee Ennis made the whole financing process effortless. 5 out of 5 stars for Gateway. I would certainly recommend for anybody in Delmarva area interested in a Subaru. Love my new Crosstrek! Thanks again Gateway! More

Jim Stein is a prime example on premium customer service Just bought a Crosstek from Jim and I have never had such a pleasurable experience in my entire adult life until meeting Jim Stein. Thanks Jim! Recomm Just bought a Crosstek from Jim and I have never had such a pleasurable experience in my entire adult life until meeting Jim Stein. Thanks Jim! Recommend Jim to anyone in the area interested in a Subaru More

Amazing service! Purchased a certified pre-owned 2013 Outback that is amazing. Received more for Honda I traded in then Honda dealership would give! Excellent custom Purchased a certified pre-owned 2013 Outback that is amazing. Received more for Honda I traded in then Honda dealership would give! Excellent customer service! More

Amazing service, love my new car! Purchased a certified pre-owned 2014 Subaru that looked brand new, everyone I dealt with was helpful, and not at all pushy. Answered all my questions Purchased a certified pre-owned 2014 Subaru that looked brand new, everyone I dealt with was helpful, and not at all pushy. Answered all my questions knowledgeably and offered me a great deal for my new forester. Great experience overall. More

Brought a car My husband n I was there to buy a vehicle n I experience there was awesome, within 20 minutes we was approved. Seen the car at the price n payment we My husband n I was there to buy a vehicle n I experience there was awesome, within 20 minutes we was approved. Seen the car at the price n payment we liked did paper work n out of there n on our way with our 2009 Toyota Hybrid fully equipped n one owner. So I would send all family n friends. Steve & Alva More

Best First Car Buying Experience! This was the easiest first car buying experience that I could have asked for. I visited multiple other dealerships during the process, and none came This was the easiest first car buying experience that I could have asked for. I visited multiple other dealerships during the process, and none came close to Gateway Subaru's level of customer service. My sales representative, Lance Culver, was friendly and well informed, and I would highly recommend working with him if you visit Gateway. He was never pushy. On the contrary, he understood that the car buying process was a daunting task and was willing to answer my questions honestly and completely. If Lance didn't know an answer to one of my questions, he would take me to someone who did. Kris, Renee, and Wendy also went above and beyond to keep me well informed and comfortable. Kris answered my questions about service and maintenance, Renee made paperwork and financing absolutely painless (imagine that!) and Wendy checked in with me at every step of the process. I spent a lot of time at dealers test driving cars, looking up more information, and talking with various employees so that I could make the most informed decision possible. While other dealers seemed keen on rushing the process or had a "buy or get out" attitude, the staff at Gateway were patient and never tried to force me to make quick decisions. I was treated with respect and was reminded that I could talk to anyone if I had a question or concern. Even after the paperwork was signed, Lance took time to review information with me and do a final run down of features in my new car. I'm also certain that I got a fantastic deal on my new Outback. I would recommend this dealer to anyone looking for an easy car buying experience. More

Easy overall exprience Thank you to Don for the no pressure service. he was friendly, and allowed me to make my own choices on what was best for my needs. The delivery proce Thank you to Don for the no pressure service. he was friendly, and allowed me to make my own choices on what was best for my needs. The delivery process was also quick and efficient. More

Best Buying Experience Ever I saw an ad for a Forester XT that I have been searching for close to a year. I immediately called and was greeted by Zach Nagler. Now, I'd like to me I saw an ad for a Forester XT that I have been searching for close to a year. I immediately called and was greeted by Zach Nagler. Now, I'd like to mention that I used to work at a Mercedes Benz dealer down in Florida 2 years ago. I have never seen or had customer service as excellent and as easy going that Zach has provided me. I have also had 2 cars from Hyundai and they didn't come anywhere close to how well he made this experience. I highly recommend this dealer and I recommend anyone that comes here to ask for Zach Nagler. I had a smile the whole time i was there. Absolutely phenomenal, thank you! More

Happy to recommend From top to bottom, this was the easiest experience we have ever had buying a new car, and we have bought quite a few. We would not be hesitant to pu From top to bottom, this was the easiest experience we have ever had buying a new car, and we have bought quite a few. We would not be hesitant to purchase a car from them again. More