Gateway Subaru

The most pleasant and stress-free car experience ever! Our salesman (Zach Nagler) was low key, informative, knowledgable. Zach really took time to explain and set up all features on the car. He was so pr Our salesman (Zach Nagler) was low key, informative, knowledgable. Zach really took time to explain and set up all features on the car. He was so professional and kind and never pressed or rushed me. Zach was the best! Finance (Renee) listened and responded to all my wishes. Overall it was the most positive experience purchasing a car I love. I would recommend Gateway to anyone I know. From the moment I walked everyone there was pleasant and helpful. More

Best experience we have had purchasing a new vehicle! We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to a We stopped at the Dealership on a whim having almost decided on another Toyota product. The level of knowledge Don demonstrated, his willingness to answer any and all questions and the lack of pressure were instrumental in our ultimate decision to purchase from Gateway. It took 3 visits, and multiple test drives of both the Forester and Outback before we choose the 2017 Forester. Don was patient and pleasant throughout the process. He even made the negotiation process simple and enjoyable. For our next vehicle we will return to Gateway!! More

Great service, great price! Excellent Sales Support with Marvin Graham. Mr. Graham is very knowledgeable and professional, answering all my questions and was able to get me the Excellent Sales Support with Marvin Graham. Mr. Graham is very knowledgeable and professional, answering all my questions and was able to get me the best possible deal on my 2017 Forester. More

No hassles or high pressure Was in a bind and needed a car quickly - everyone there worked to get the model and color I wanted as quickly as possible. Negotiations were fair and Was in a bind and needed a car quickly - everyone there worked to get the model and color I wanted as quickly as possible. Negotiations were fair and they kept their word on everything we discussed. Very happy with the experience. Thank you! More

Best car we've purchased Zach is a no-hassle no pressure very Subaru literate salesman who answered every question I had and then some. He made the purchase of our new Foreste Zach is a no-hassle no pressure very Subaru literate salesman who answered every question I had and then some. He made the purchase of our new Forester seamless. I am glad to say I had great dealings with him and would recommend Zach to everyone looking for a Subaru at this dealership. More

Excellence! Thank you Wendy Schiavone and Jim Stein. This is our 2nd Subaru purchase from Gateway Subaru. Wendy Schiavone is a true professional and a joy to work with. Our salesperson was Jim Stein wh This is our 2nd Subaru purchase from Gateway Subaru. Wendy Schiavone is a true professional and a joy to work with. Our salesperson was Jim Stein who we highly recommend if you are considering a purchase. He is highly knowledgable, polite, respectful, and a true pleasure to buy a car from. No high pressure sales or games. Just an honest helpful salesman. We can not thank Jim, Renee, and Wendy enough! More

Simply a great experience! As first time Subaru owners, we expected a superior vehicle. Friends and family loyal to Subaru and independent research supported our expectations fo As first time Subaru owners, we expected a superior vehicle. Friends and family loyal to Subaru and independent research supported our expectations for quality and excellence. We are pleased to report that Gateway Subaru added to the level of quality and excellence. As a matter of fact, your dealership went above and beyond in product, service, and professionalism to exceed our expectations. Zach Nagler made an outstanding first and lasting impression with us. He was knowledgeable, patient, personable, accommodating, and a genuine pleasure to deal with. Every concern was addressed and every question was answered as he spent hours explaining every feature of the 2016 Outback while we sat inside the vehicle and experienced hands-on demonstrations. We were interested in this particular model before our visit, but after Zach’s thorough and detailed review of everything, we were totally convinced to look no further. He earned our business and we were happy to give it to him. There was no pressure, just sincere reassurance that the dealership would deliver whenever we were ready to commit. After an unavoidable delay on the delivery of our vehicle, Gateway Subaru graciously provided us a loaner (courtesy of Wendy Schiavone) and timely updates until our vehicle arrived. We want to extend additional praise and appreciation to the local team and management who made this happen. As a matter of fact, a heartfelt thanks to everyone at this location for everything you did to make us happy, satisfied customers. Renee Ennis also was a genuine pleasure to do business with (friendly, helpful, thorough, and knowledgeable). And a final shout-out to Kris Parker in Service for his reassurance and support. We are so thrilled to be a part of the Gateway Subaru family. You made us feel welcomed, supported, and confident in our purchase. More

Recent purchse of 2017 Subaru Forester. We bought a 2017 Subaru Forester yesterday at Gateway. Jim Stein made it easy for us. He did a great job handling the purchasing process and thor We bought a 2017 Subaru Forester yesterday at Gateway. Jim Stein made it easy for us. He did a great job handling the purchasing process and thoroughly explaining all the features of our new car. Thank you, Jim, and Zach Nagler (finance) and our friends at Gateway !! More

Great dealership, excellent service! Factory ordered a 2016 Subaru Crosstrek through Gateway. Jim Stein make the whole process easy and stress-free. Car was scheduled to arrive early Augu Factory ordered a 2016 Subaru Crosstrek through Gateway. Jim Stein make the whole process easy and stress-free. Car was scheduled to arrive early August, but came mid-July. Jim provided regular updates throughout the whole factory build process. When picking car up, Jim took the time to explain and show the car's features. I researched prices before factory ordering through TrueCar. Gateway matched a great price for the car. Renee Ennis made the whole financing process effortless. 5 out of 5 stars for Gateway. I would certainly recommend for anybody in Delmarva area interested in a Subaru. Love my new Crosstrek! Thanks again Gateway! More

Jim Stein is a prime example on premium customer service Just bought a Crosstek from Jim and I have never had such a pleasurable experience in my entire adult life until meeting Jim Stein. Thanks Jim! Recomm Just bought a Crosstek from Jim and I have never had such a pleasurable experience in my entire adult life until meeting Jim Stein. Thanks Jim! Recommend Jim to anyone in the area interested in a Subaru More