Gateway Subaru

Great place, great experience We really were not certain about purchasing a new car, the people were friendly, courteous and professional so what began as a just looking trip turne We really were not certain about purchasing a new car, the people were friendly, courteous and professional so what began as a just looking trip turned into a buying trip. Everyone we spoke to reflected the overall feeling we had when we entered the showroom; professionalism and confidence to make sure the customer is completely satisfied. The building is well maintained and clean and it is obvious that the employees take pride in working there. From the time you drive on the lot you are treated with respect and a genuine concern that you have the best experience possible when making a large purchase. More

Wonderful Buying Experience No hard sell; no pressure. Don Scullen listened to what my husband and I requested, and he delivered. We have never had a sales associate go through No hard sell; no pressure. Don Scullen listened to what my husband and I requested, and he delivered. We have never had a sales associate go through the manuals and mark the information which would be most helpful to us, as Don did. He was polite, professional and extremely helpful. When we met with Zach Nagler to finalize the paperwork, we were delighted that things went so smoothly. Again, there was no pressure at closing to purchase extra service packages. We were told what was available and could simply accept or decline. Overall, we are extremely please with our buying experience and would recommend Gateway Subaru without hesitation. More

My buying experience @ Gateway Subaru I was met by Steve Wergin, as I entered the dealership, I was interested in a Subaru Forester with eyesight, navigation system, leather seats( anythi I was met by Steve Wergin, as I entered the dealership, I was interested in a Subaru Forester with eyesight, navigation system, leather seats( anything other than black).He proved very knowledgeable about the vehicle and about what they had in stock. A few days later I returned with my husband and we purchased an Outback Limited. This is our 5th Subaru and we still have one that is 20 years old with 170,000 plus miles on it. It still runs very well All the personnel that we interacted with Steve, Zach Nagler, and Wendy Schiavone were attentive, personable, knowledgeable, and courteous. There was never any pressure. Buying this vehicle proved to be a very gratifying experience. And I love my new car. , were personable, knowledgeable and courteous., there was never any pressure It was a very gratifying experience, and I love my new car! More

Service and purchase of new car Had 70,000 mile service on my 2012 Outback along with a brake problem that was out of warranty, Service was done thoroughly and in a timely matter, br Had 70,000 mile service on my 2012 Outback along with a brake problem that was out of warranty, Service was done thoroughly and in a timely matter, brake problem with necessary parts repaired by Subaru at no cost to me thanks to both service managers at Gateway. Bought a 2017 Subaru Outback from Gateway, my 4th owned Outback, Steve Wegin was our salesman, could of not been more courteous and concern with our needs in a new car, he explained all the new features and improvements in the 2017 Outback. Wendy Schiavone the Sales manager made an exceptional effort to correct a loan problem and make sure we were completely satisfied and happy with the purchase. More

Steve We purchased a Subaru Outback from Steve a few years back and he was terrific to work with. We just purchased a new Subaru Forester and we were equal We purchased a Subaru Outback from Steve a few years back and he was terrific to work with. We just purchased a new Subaru Forester and we were equally thrilled with Steve and the entire staff as we went through the process. Zach was also great and helped us with some negotiations as far as extended warranty, maintenance, etc. A pleasure to work with Gateway. More

absolutely wonderful! Steve, Zach and Marvin made my new car buying experience absolutely amazing. Their customer service is superlative and it was such a pleasure meeting Steve, Zach and Marvin made my new car buying experience absolutely amazing. Their customer service is superlative and it was such a pleasure meeting and speaking with all staff at the dealership. Really appreciate the honesty and transparency that is genuine and kindhearted. I recommend them highly and encourage anyone looking to purchase a new vehicle to contact Gateway Subaru. More

Lance Culver is awesome I just wanted to thank Lance for a wonderful buying experience. Easy to deal with, no pressure, very straight forward. He was extremely knowledgeabl I just wanted to thank Lance for a wonderful buying experience. Easy to deal with, no pressure, very straight forward. He was extremely knowledgeable about the products. More

What a great experience - I love my new Subaru Three years ago I bought my first Subaru (Outback) at Gateway. I decided I wanted a car with all the new safety features so I traded it in for a For Three years ago I bought my first Subaru (Outback) at Gateway. I decided I wanted a car with all the new safety features so I traded it in for a Forester. I absolutely love my car. Both experiences I had at Gateway were great. Steve Wergin was outstanding. There was no pressure to purchase any vehicle. When I did come back to buy the car he the time to go over every aspect of the car and all purchase options available. The day I picked up my new car Steve called me to check if I had any problems getting home and wanted to know how I liked the car. Gateway has a wonderful staff that makes the buying experience easy to understand and pressure free. When asked where I bought my cars, both old and new, I always recommend Gateway. Thanks again Steve and as I said before, "I love my car." More

Wanting to make things right I want to commend Steve Wergin for his honesty as our salesman and Wendy Schiavone for her effort to rectify a misunderstanding on purchases added to I want to commend Steve Wergin for his honesty as our salesman and Wendy Schiavone for her effort to rectify a misunderstanding on purchases added to my car loan. Gateway Subaru staff very concerned with total customer satisfaction. More

Gateway Subaru Professional Staff My wife and I were car shopping and met with Kevin Miller (Salesman) who was extremely professional and took the time to explain everything in great d My wife and I were car shopping and met with Kevin Miller (Salesman) who was extremely professional and took the time to explain everything in great detail. There was no pressure to purchase a vehicle. He was most helpful and we decide to purchase a new Subaru Forster. Keven worked up a very reasonable price and explained all the different option available. I would recommend this dealership to others and also consider talking / dealing with Mr. Miller. He is a gentleman with a sterling character and knows how to treat his customers. More