Gateway Subaru

A Great Dealership Got a prompt response via phone and email. Wonderful car buying experience! Found good deal on CarGurus.com which is how I found Gateway Subaru dealer Got a prompt response via phone and email. Wonderful car buying experience! Found good deal on CarGurus.com which is how I found Gateway Subaru dealership. They had an A+ rating with the Better Business Bureau. Jim, Zach, and Wendy were personable and professional. Allowed us to compare vehicles and secured our financing. No high pressure sales, very accommodating, made us feel comfortable. Would recommend them to anyone! Will consider buying a Subaru next time. Many thanks. :) A happy customer More

A Positive Buying Experience Everyone I dealt with was knowledgeable and personable. Steve Wergin particularly so... I was given a fair price (via the internet) and the car I wan Everyone I dealt with was knowledgeable and personable. Steve Wergin particularly so... I was given a fair price (via the internet) and the car I wanted was ready at the front door by the time I arrived. More

the way it should be From initial contact via email right up to visit to dealership nothing could have been more pleasant. If I ever buy another car it will be here. Speci From initial contact via email right up to visit to dealership nothing could have been more pleasant. If I ever buy another car it will be here. Special thanks to lance for being so helpful and making everything work out right. More

Purchase of a 2017 Subaru Outback From start to finish the purchase of my new 2017 Subaru Outback was effortless. I already had used Gateway Subaru for service on my 2003 Subaru Outba From start to finish the purchase of my new 2017 Subaru Outback was effortless. I already had used Gateway Subaru for service on my 2003 Subaru Outback and knew that when I was ready I would be purchasing a new Outback from this dealership. Since I planned to pass along my existing Outback to a grandson, the whole buying process was easy and straightforward! Lance Culver took the time to explain all the "bells and whistles" of the 2017 model. And there are plenty! I chose the Premium Package 24 since it offered everything I wanted in my new automobile. Zach Nagler also was most helpful in assisting me with the packages I chose for added protection. Thank you all for making my purchase most enjoyable. I love my new Subaru! More

Trustworthy Straightforward in answering questions. I hate buying a automobile, but these guys have it down pat. Don Scullen, the no xx salesman, never once Straightforward in answering questions. I hate buying a automobile, but these guys have it down pat. Don Scullen, the no xx salesman, never once tried to push the sale. Easier than buying a pair of shoes. The financing department was actually a pleasant experience I'm impressed! More

Extremely pleasant experience My experience at Gateway Subaru was very welcoming, relaxed and pleasant, but very professional. My salesperson, Don Scullen, was extremely patient wh My experience at Gateway Subaru was very welcoming, relaxed and pleasant, but very professional. My salesperson, Don Scullen, was extremely patient while explaining all the features of the Forester, which were many. Everyone was considerate and friendly, and their attention to every detail builds loyalty. I would highly recommend Gateway Subaru. More

Gateway Subaru met my high expectations. I was the owner of a 2001 Subaru Outback Ltd. which I loved. We decided it was time to get a new car and I decided on the new 2017 Subaru Outback. I was the owner of a 2001 Subaru Outback Ltd. which I loved. We decided it was time to get a new car and I decided on the new 2017 Subaru Outback. The Outback is simply the best car on the market for a fair price. Safe, sturdy, beautiful and a good towing and hauling car too. Zack Nagler, our salesman, was very helpful in the process, even saving us time by filling out the 0% financing papers rather than routing us to a finance person. The cars were selling fast, and he was able to locate the one we wanted in the sister dealership in Annapolis and had it brought down for us to see, and then buy. I had a few experiences with the old Subaru in their service department, and so I had high expectations. The dealership is located on the Eastern Shore of MD, and the location was a factor. We watch "Outdoors Delmarva" on WBOC TV every week, and having Gateway as a sponsor of that show has made this dealership feel like family somehow! More

Best experience ever Gateway Subaru provided us the best car buying experience ever. Steve Wergin is a very honest, Knowledgable sales person that provides very high lev Gateway Subaru provided us the best car buying experience ever. Steve Wergin is a very honest, Knowledgable sales person that provides very high level customer service with great communication. He is very dependable and I would recommend Gateway Subaru to anyone who is in a market for anew or preowned car. T More

Relaxed Atmosphere We studied data concerning safety, reliability and reviews and visited Gateway in order to get a feel for the dealership and look at the various model We studied data concerning safety, reliability and reviews and visited Gateway in order to get a feel for the dealership and look at the various models. Following our visit we spoke with individuals who owned Subaru vehicles. We then obtained comparative pricing via the internet, Gateway was not a participant in one of the pricing lists yet they were competitive with the other dealerships that were a long distance from our home. During the interim we had decided on the vehicle package and returned to Gateway placed our order for the vehicle. The vehicle was to be delivered while we were on vacation not a problem with Gateway they would hold the vehicle. In conclusion, this transaction was stress free, the prices for the options were presented and with our vehicle the options are few. This purchase was hands down the most pleasurable we have ever done with a automotive dealership. More

Traded 2006 Forester for 2017 Outback Having moved recently to Delaware with our 10-year old Forester we decided it was time to replace it. The 2017 Outback had numerous features we liked Having moved recently to Delaware with our 10-year old Forester we decided it was time to replace it. The 2017 Outback had numerous features we liked and Gateway was the closest Subaru dealer to us for checking it out. Our experience with Steve Wergin, our sales person, and other members of the Gateway staff, was superb. Without a lot of hassle, we got a good price for the new Outback -- including a reasonable trade-in value for the Forester. Steve was very patient and thorough in answering our questions and in explaining and demonstrating the many new features available in the model we purchased. Our new Outback was delivered to us as promised. We highly recommend Gateway for the purchase of a new Subaru.. More