Gateway Subaru

Great first car buying experience This was my first time buying a car and they made the experience extremely pleasant and not intimidating at all. I felt very at ease with my decision. This was my first time buying a car and they made the experience extremely pleasant and not intimidating at all. I felt very at ease with my decision. Highly reccomend to those new to buying a car from a dealership. More

Great Employees They went out of their way to meet our needs. Wendy is fantastic. We know that we would purchase our next car here. Great service department. They went out of their way to meet our needs. Wendy is fantastic. We know that we would purchase our next car here. Great service department. More

Easiest car purchase by far... This was the easiest and best new car purchasing experience that i have ever experienced. Everyone was very low pressure and didn't push whatsoever. This was the easiest and best new car purchasing experience that i have ever experienced. Everyone was very low pressure and didn't push whatsoever. And...they didn't try to sell me anything additional I wasn't interested in, which was a first (ex - extended warranty, additional "up-selling" add-on options, etc). More

A-1 Customer Experience Our sales associate was Don Scullen. He made the whole process incredibly smooth and stress-free. Don is very friendly, no-pressure and extremely kn Our sales associate was Don Scullen. He made the whole process incredibly smooth and stress-free. Don is very friendly, no-pressure and extremely knowledgeable. New vehicles these days - particularly the Subaru - are technology-rich, and Don knows not only the vehicle but all the technical features and functions. He was exceptionally helpful and courteous. Same for Zach and the manager Wendy. More

Best Car Buying Service I Ever Received! This was a great buying experience. Jeff Little showed me everything and answered all my questions. I can call at anytime with questions. I have nev This was a great buying experience. Jeff Little showed me everything and answered all my questions. I can call at anytime with questions. I have never gotten this great service ever when buying a new car. More

Great people. I've been buying cars about every two to three years for the last twenty five years and by far this is the best dealership I have ever work with. This I've been buying cars about every two to three years for the last twenty five years and by far this is the best dealership I have ever work with. This is my second time buying from Gateway and the staff, from start to finish is great. Service also gets two thumbs up. Shout out to Kyle great job buddy. Shane, Kris and Wendy you all make the experience of car buying and service a pleasure. More

Very friendly people, got a decent deal on a vehicle. Good dealership, professional, friendly, they work with you and they make sure you're taken care of. Very pleased with how the process went. Thanks Ga Good dealership, professional, friendly, they work with you and they make sure you're taken care of. Very pleased with how the process went. Thanks Gateway! More

Best first time car buying experience! This was my first time going to a dealership to buy a car and Jim could not have made it easier. Everything was straight-forward and no gimmicks. Zach This was my first time going to a dealership to buy a car and Jim could not have made it easier. Everything was straight-forward and no gimmicks. Zach was very helpful during the financing process and explained everything to me, while understanding what I needed. I definitely plan on coming back here in a few years! More

One of the best buying experiences ever! We have purchased a lot of cars over time and the experience at Gateway was OUTSTANDING! There was absolutely no pressure. Our sales rep Jeff Little We have purchased a lot of cars over time and the experience at Gateway was OUTSTANDING! There was absolutely no pressure. Our sales rep Jeff Little was a dream. He took his time with us, knew his product inside and out and was completely honest! We could not believe he had only been in car sales for a month. He was a pro! He got us a written price quote that he actually allowed us to take with us to shop. We found better price online and Jeff came back and beat that price! We returned to purchase and were driving out of the dealership in 90 minutes! We would highly recommend Gateway and Jeff Little!! More

Finally found the one My son researched the exact car he wanted. He sold his car ahead of time, received cash and was ready to buy. Looked at many new cars with the options My son researched the exact car he wanted. He sold his car ahead of time, received cash and was ready to buy. Looked at many new cars with the options he wanted. And a couple of used ones as well. After going to Apple Ford in Columbia and Academy Ford in Laurel for the new car search,{because of the many new car incentives} with cash in hand and financing set and ready, as we suspected the constant bait and switch was alive and well. Saying one thing, and once arriving at the dealership, adding another deal. Adding a "scratch/dent" option for $995.00. Then at the last minute, once we could not get the numbers correct, they said "oh, we can eliminate the scratch/dent option". But the numbers still did not work in my sons monthly payment. It should not be that difficult. $4500.00 in cash, $230.00 month for 72 months. After talking with Lance at Gateway, it was clear this was gone to be different. We are from Catonsville, Gateway is in Salisbury. 2 hours away. The deal was worked out over the phone, and we set off on a 2 hour journey. What a surprise, when we arrived it was 16 degrees, the car was inside and warm. The paperwork was completed and all correct. No surprises, no extra's. I will let my friends and family know that it is worth the drive to Salisbury, MD. Great people, and fantastic service. As a father, when your kids put as much effort into something, and they accomplish their task, it makes you very happy. Thanks to Lance, Zach, Jeff. You guys are the best. Happy holidays to you and your families. J More