Gateway Subaru
Delmar, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Buying Experience With the Corona virus precautions this was a different buying experience but still a good one. All precautions were maintained and the the process wa With the Corona virus precautions this was a different buying experience but still a good one. All precautions were maintained and the the process was quick and easy! More
Staff are very responsive and accomodating. Gateway makes buying a car exciting and almost painless. They are always friendly and try to meet our needs for the ideal car and price. Gateway makes buying a car exciting and almost painless. They are always friendly and try to meet our needs for the ideal car and price. More
The best salesperson I've ever works with! I worked with Don back and forth for over a week online. He was fast to respond and I never felt as if I was getting "xx" from him. All the info he se I worked with Don back and forth for over a week online. He was fast to respond and I never felt as if I was getting "xx" from him. All the info he sent proved factual and on the money. When my wife and I finally went for a test drive, the Ascent we ended up buying that day, was parked out front and ready to drive. Don went over more than just the basics with us then gave us the keys and let us go on our own. After the test drive which went well (we bought the Ascent) he than welcomed us back and excused himself for ten minutes after showing where the refreshments were (he was with another customer.) There were no delays after he completed what had to do with the other customer. No run around or "xx" like with any other salesmen or dealership I have ever bought a car from in the past. All the paperwork went fast and easy with Zach who also knew all about the Ascent and was easy to work with. I can't say enough about Don and the dealership. I feel our future with this Ascent will go well as I will be taking it back for scheduled maintenance for many years. More
Great to work with The entire experience starts with the service manager and Shane is one the best I have ever come across. He has been great to work with every time I h The entire experience starts with the service manager and Shane is one the best I have ever come across. He has been great to work with every time I have been in with my car. Very friendly, helpful and willing to do whatever it takes to get the job done and at minimal cast. Shane is a true professional and a credit to Gateway and Subaru Motors. The team he has behind him are fantastic as well. The work is always done well and in a timely manner. Usually out of there sooner than I expected. Thanks for all of the help and great work. You never want to bring your car in for service but with the service department at Gateway it's a whole lot easier. More
Friendly, Professional and Fun! The professionals at Gateway showed respect, honesty and a GREAT deal of patience with us while we tried to decide what car we wanted from several dif The professionals at Gateway showed respect, honesty and a GREAT deal of patience with us while we tried to decide what car we wanted from several difference dealerships. Because of their honesty, fairness and overall professionalism, we chose a Subaru Outback. The more I drive this incredible car, the more I fall in love with it! A huge bonus with Gateway is after a few weeks of driving our new Outback, they invited us to meet with their Star Delivery Specialist, Aislyn VanGenderen! As an older American, I often find myself not using certain electronic conveniences because I just don't know how they work . . . Aislyn gave an award-winning "tour" of all the bells and whistles in our vehicle. I simply cannot thank her enough for taking the time to "teach" me how to use these convenient and fun options! Thanks a million to our sales professional Glenn Clutter and everyone else that made our car buying experience so much better than any other dealer we've ever dealt with! And, Aislyn . . . there are no words to express my sincerest appreciation for everything you did to make my driving experience a fun one! More
Courteous, professional and efficient! The customer service was handled courteously, professionally, and efficiently. The dealership provided a comfortable waiting area with snacks and bev The customer service was handled courteously, professionally, and efficiently. The dealership provided a comfortable waiting area with snacks and beverages available.. Thanks you for good service. RJ More
Trustworthy, honest and sincere personnel, and top notch service. The only dealership I will ever do business with! Alway courteous. Highest integrity. Customer oriented. And always a pleasure to work wit service. The only dealership I will ever do business with! Alway courteous. Highest integrity. Customer oriented. And always a pleasure to work with on any issue. More
Great People & We Got a Great Car (Outback) The folks at this car dealership are the best. They treated us like family from the moment we stepped foot into the door until we left. They knew we w The folks at this car dealership are the best. They treated us like family from the moment we stepped foot into the door until we left. They knew we were not going to buy the first time we went into the store but they were still wonderful and helpful. Budd is the best. and working with him was wonderful because he is so laid back. More
Great experience! Working with Budd was a pleasure. Budd got me the Ascent I wanted! This was the first car buying experience that was relaxing and not stressful! My Working with Budd was a pleasure. Budd got me the Ascent I wanted! This was the first car buying experience that was relaxing and not stressful! My husband and I never argued once!! #TotalWin More
This is my third time dealing with Gateway Subaru. They treat everyone great. They will do what it takes to get you in the vehicle you want. Thank you Janet Beyer for working hard to get me in my 2020 suba treat everyone great. They will do what it takes to get you in the vehicle you want. Thank you Janet Beyer for working hard to get me in my 2020 subaru impreza sedan. More