Gateway Subaru

Gateway is a wonderful Subaru dealer. My salesman Kevin Miller was excellent. He was very knowledgeable and patient. Zack was friendly and helpful with the finance end. Miller was excellent. He was very knowledgeable and patient. Zack was friendly and helpful with the finance end. More

We are so thankful for the staff at Gateway helping to make our first car buying experience a positive one! They alleviated any stress throughout the entire experience and worked so hard to help us get ou make our first car buying experience a positive one! They alleviated any stress throughout the entire experience and worked so hard to help us get our first vehicle for our growing family. Joe Cascio really took care of us, Zach Nagler went above and beyond to help us with financing, and Don Scullen was so communicative and accommodating. I don't have enough words to express how thankful we are to Gateway Subaru! More

I'm starting to lose a little respect gor Gateway Subaru. I purchased a 2020 outback xt back in mid 2019. I purchased an extended warranty on the vehicle. I traded the Subaru and after almost 3 months of tr I purchased a 2020 outback xt back in mid 2019. I purchased an extended warranty on the vehicle. I traded the Subaru and after almost 3 months of trying I still can't get a refund of the unused portion of the extended warranty. I think I'm being played. My next step may be getting my lawyer involved. More

After 7 months of test drives, reading reviews, talking to owners who own some of the vehicles, and doing serious listing and charting evaluations. Looking at my specifications for a new vehicle it fell b to owners who own some of the vehicles, and doing serious listing and charting evaluations. Looking at my specifications for a new vehicle it fell between 3. Retest driving and considering all my needs it seemed the Crosstrek met all the parameters, since the Crosstrek was the only available with a manual transmission. Janet Beyer was extremely helpful and professional, allowing for a test drive in a Sport, although a CVT it was a telling drive. Upon returning to the dealership I ordered the Premium with the manual transmission. It took time but it was well worth it More

I recently had some detailing work performed as part of a Xzillon contract that I had purchased back in 2018 when I bought my car. When I came for my appointment I was greeted by Joe Kostecki (my original 2 Xzillon contract that I had purchased back in 2018 when I bought my car. When I came for my appointment I was greeted by Joe Kostecki (my original 2018 salesperson) who went over with me what I needed done and he then brought the car to the Detailing Department and brought the car back to me after it was completed. However the story does not stop there. Whenever I come to the dealership I stop by to say hello to Joe Kostecki. He always has time for me and answers any questions I may have. On this visit after he had the car washed he was even drying it off while making sure the work I needed was done successfully. That is true Customer Service. By developing this relationship I know the Dealership and Salesman I will be using for my next car purchase. Kudos to West Virginia Joe who is always friendly, helpful, knowledgeable and always displays true Customer Focus which goes a long way on building a customer relationship!! Thanks, Tony Terracciano. More

Janet was friendly and helpful while we went over different models and features. When we found the one we wanted she and Zack eased us through the process and made it simple. different models and features. When we found the one we wanted she and Zack eased us through the process and made it simple. More

This was our 2nd Subaru from Gateway. We cannot give enough praise to this dealership and every person that worked with us! Our salesman Shawn, our financial guy Zack, the manager Brian and Joe who help enough praise to this dealership and every person that worked with us! Our salesman Shawn, our financial guy Zack, the manager Brian and Joe who help familiarize us with some of the wonderful features on this amazing Ascent! Thank you for being the best dealership we have ever had the pleasure of working with. R &R Cubbage More

This is our 2nd purchase at Gateway thanks to Kevin and Zach it was again a great experience. They are very professional and courteous and helpful. Rosemarie's sister Gloria Ballentine was also equally imp Zach it was again a great experience. They are very professional and courteous and helpful. Rosemarie's sister Gloria Ballentine was also equally impressed with the experience and has put a deposit on a Subaru Forester. My wife Rosemarie and I love our 2022 Outback and look forward to our next purchase at Gateway. Sincerely Joe Shannis More

Great experience. Joe, Zach, and Don were all very helpful and attentive. No pressure sales tactics, no hidden charges, just straight dealing. I would recommend this dealership to anyone. helpful and attentive. No pressure sales tactics, no hidden charges, just straight dealing. I would recommend this dealership to anyone. More