Gateway Subaru
Delmar, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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From the moment we walked in the door, my husband and I were offered service excellence. Our salesman was very helpful, yet not pushy. We ended up buying a car that met all of our qualifications and we are were offered service excellence. Our salesman was very helpful, yet not pushy. We ended up buying a car that met all of our qualifications and we are thrilled. We would definitely go back to Gateway. More
Professional, friendly and helpful. Answered all questions when taking delivery. Car was delivered in immaculate condition. Answered all questions when taking delivery. Car was delivered in immaculate condition. More
Joe Francisco was very pleasant to work with and took his time to answer all of our questions. During a test drive he explained a lot of the features about the car. During the purchase process he explained time to answer all of our questions. During a test drive he explained a lot of the features about the car. During the purchase process he explained everything, made sure the car was ready, cleaned, and full of gas. Jeff walked us through the financing and also made it a pleasant and informative experience. Once it was all done and the car was tagged Joe went through a more detailed explanation of the car features and sent us on our way with everything we needed. More
Joe Kostecki from Gateway Subaru was very kind and helpful in my experience with finding the car I wanted. helpful in my experience with finding the car I wanted. More
Our salesperson Janet was friendly, non-pressuring, and knowledgeable. She made it a very pleasant experience for my wife to purchase a new car. All of the extra packages were of course offered by both J knowledgeable. She made it a very pleasant experience for my wife to purchase a new car. All of the extra packages were of course offered by both Janet and Jeff, Business Manager, (extra paint and upholstery protection, extended warranty, etc.) but no hard sell by either Janet or Jeff as we’ve experienced elsewhere. Would highly recommend this dealership. More
This was probably my easiest and most comfortable car buying experience to date. I'd recommend Gateway to anyone looking for a Subaru or used vehicle. Janet and Zach were awesome and made the whole proce buying experience to date. I'd recommend Gateway to anyone looking for a Subaru or used vehicle. Janet and Zach were awesome and made the whole process really easy. Previously I had tried to purchase a vehicle through Carvana. That became a huuuuuge mess. Janet and Zach did for me in 2 hours what took Carvana weeks to try and figure out. Stay away from Carvana! Use this crew instead. 10/10 More
Not perfect but better than others when it come down to customer service. The place is clean and the waiting area provides coffee, hot chocolate or water. Also, they have a few snacks that are also free. customer service. The place is clean and the waiting area provides coffee, hot chocolate or water. Also, they have a few snacks that are also free. More
Best experience ever buying a car. Joe Kostecki was super, he left no stone unturned while explaining vehicle to my wife, he was kind, friendly and professional. Looking for a new car? Joe Kostecki was super, he left no stone unturned while explaining vehicle to my wife, he was kind, friendly and professional. Looking for a new car? Go see Joe. Dealership was also great. Should be an example for others to follow. More
Joe Kostecki did an excellent job for me. He walked me through the many features of the Subaru Outback and helped be select the features that worked best for me. When my Outback arrived he He walked me through the many features of the Subaru Outback and helped be select the features that worked best for me. When my Outback arrived he spent all the time I needed to get to know and understand my new Subaru. There was no "high pressure sales" that can be intimidating in the car sales business. I will definitely use Joe in the future as I purchase my next Subaru!! More
Joe Kostecki is fantastic! Absolutely no pressure and a genuine interest in making sure that I was completely comfortable in my new Forester. Joe really took the time to get Absolutely no pressure and a genuine interest in making sure that I was completely comfortable in my new Forester. Joe really took the time to get to know me and what would best suit my lifestyle. Would have given him more stars if I could have! More