Gateway Kia Quakertown
Quakertown, PA
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Very calm atmosphere. Great help! Great experience! Everyone who helped me was awesome! Would recommend to family and friends. Great help! Great experience! Everyone who helped me was awesome! Would recommend to family and friends. More
Worked very hard to get me what I wanted. With a down payment I had and could afford. A pleasure to buy my Kia sportage here at gatewsy. Thank you guys so much. Very appreciative of your serv With a down payment I had and could afford. A pleasure to buy my Kia sportage here at gatewsy. Thank you guys so much. Very appreciative of your service in helping me. Will tell my tribe a bought you. More
Scammers! Mike and Loius are the worst! Bought a used 2020 Kia Sorento in 2023. Put 10k down and twisted and turned things so much. Ended up paying almost the Mike and Loius are the worst! Bought a used 2020 Kia Sorento in 2023. Put 10k down and twisted and turned things so much. Ended up paying almost the same as the car new, FOUND THE ORIGINAL WINDOW STICKER IN THE CAR! With the added extended warranty that they put on at the last minute I paid MORE than sticker! I was back 2 days later to have the warranty removed! AND they have you sign this paper saying you cannot back out of the deal once you take the car! This place is full of con men! They are the epidemy of Used car salesmen! STAY AWAY!!!! Oh and they send me letters telling me they want me to trade my car in and they will give me a GREAT deal for it! Whet they are offering me is less than I owe! xxxx! More
No idea why others have had problems. ...We always buy from this dealership, we've purchased about a dozen cars from them in the past seven years. Only had an issue with 1 of the cars (use ...We always buy from this dealership, we've purchased about a dozen cars from them in the past seven years. Only had an issue with 1 of the cars (used) and they made it right. The last 2 vehicles we purchased from them were personally delivered to our home by our salesman Luiz who even had dinner delivered to us. Luiz is like family to us now and is always helpful and informative working hard to get you the best deal possible. We had no problem in 2022 when we wanted to pay cash for one of the vehicles, it was an easy transaction, called told them what we wanted and that it would be a cash sale. We brought a cashier's check in signed the papers and were on our way. More
My 2015 Kia Sorento's motor quit on 9/6/2023. It took almost a week to get the approval for the warranty repair by Kia corp. The vehicle has 92000 miles on it so it is still covered by the powe It took almost a week to get the approval for the warranty repair by Kia corp. The vehicle has 92000 miles on it so it is still covered by the power train warranty. I was also informed the the motor in my vehicle is under a recall. On top of this I have a repair contract on this vehicle. Every time I contact the service department the time to replace this motor keeps getting extended. It was first suppose to take at least 2 weeks. 2 weeks later I called and was told that there were a couple of cars in front of mine. I called a few days later and wad told that they were telling people at least 4 weeks. I called again 2 weeks later and was told by Tim that it would be at least another 2 weeks. I know that a motor can be replaced in one day. If I ever get my car back I will not return to Gateway Kia in Quakertown for service of any kind and will never purchase another kia. More
I Went To Buy A 2023 Kia Sportage And Was Never Shown a 2023 Kia Sportage So Carlos Vargas My Salesman Started Showing Me Used Cars And Brought In Paper Work For A Used Car And Carlos Never Had My Trade I 2023 Kia Sportage So Carlos Vargas My Salesman Started Showing Me Used Cars And Brought In Paper Work For A Used Car And Carlos Never Had My Trade In Appraised And I Said I Would Think About It And I Have Text Messages That Carlos Was Going To Have His Finance Staff Fill Out a Credit Appliplication For A 2023 Kia Sportage And Never Did And Mgr Julian Breuk And General Manager Came To Carlos Desk And I Said The Boss Is Here And Michael Kardane Said I Am The Boss And They Pressured Me To Buy A Used Car That I Did Not Go There For And I Went Back To Talk To Carlos About The Paper In The Glove Box Because There Was Not Some equipment Not In Car So I Asked Julian Breuk Where Is Carlos And He Said He Was On Vacation Then When I Was Leaving I Asked Michael Kardane When Will Carlos My Salesman Be Back And He Said Carlos Is No Longer With The Company ? And I Never Filled Out A Credit Application And I Have A Text Message From Carlos That He Was Going To Have His Finance Staff Work On The Credit Application More
Purchased a 2018 Dodge Durango on July 3, 2023, and wanted to pay cash. Sales manager, Julian Breux asked me to finance the vehicle, as he would get paid sooner. He said I could pay off the vehicle i wanted to pay cash. Sales manager, Julian Breux asked me to finance the vehicle, as he would get paid sooner. He said I could pay off the vehicle immediately with no early payment penalty fees or interest rates accrued. When the statement from the bank came for the first payment, there was an interest charge of $240 added to the payoff. The bank couldn't, wouldn't do anything about the interest charges, so I went to see Julian Breux, and he agreed there was a mistake on his part, and he would reimburse the $240. After supposedly checking with the accounting department, he called me the next day and said that a check would be issued to me for the $240. After two more phone calls, and more promises that a check would be coming, i have not received the $240. Do not trust the word of Julian Breux. I would go elsewhere for your car-buying experience. More
Worst experience I have and continue to have ever single til I have to get into the vehicle to go anywhere. I was completely lied to about vehicle. And my sales man Carlos, promised me things that weren't t til I have to get into the vehicle to go anywhere. I was completely lied to about vehicle. And my sales man Carlos, promised me things that weren't true. They never have given me a rental I've brought the 2019 1 owner leased that left her pink slip in glove box. That tells me that they are so sloppy they didn't even open the glove box to clean that out. I found out the car was not least for 3 years every single Carfax has been different I've gone to the Kia dealership on Lehigh Street and I would like to thank the service that I received from Anthony that was at the utmost best experience that I've ever had even though he had been telling me that the car should have never been sold as a pre-owned certified vehicle I do appreciate his honesty I do appreciate his consistent customer service and I do rely on him now for any needs with the Kia considering I'm still under warranty and Quakertown Kia the service that I've received is absolutely unheard of when I told them the steering wheel made noise the service they did was take my car to another vehicle on their lot that car made the same noise that my car made no changes or fixes at that time all keys have this problem. Allentown Kia told me there was a recall and replace the bearings in my steering wheel therefore fixing the problem. Thank you Anthony for doing your job for your customers and not lying or manipulating them as I was at Gateway Kia not only by the salesman who is no longer employed and I specifically said to him and I know there's cameras there you're not planning on going anywhere anytime soon are you and he said no girl I'm here to stay hit me up every year I'll put it up a set of brand new tires on that car cuz you got the tire warranty. I went to who I thought was the head of their store Julian and he basically told me now he told me I don't believe you there's no way that my salesman told you that. Those were his exact words the people at that dealership excluding Scott Tim and Amy in service who have put up with my calling repeatedly asking repeatedly for the same things that I've been promised since the day of sale I want to thank them all because they have to deal with all the customers that the car dealers salesman are selling to customers they have no idea what those customers have going on in their lives this is mentally physically and emotionally put me further into depression than I was prior to purchasing this vehicle not only did I put $7,000 down cash after finding the pink slip in the in glove box. I found out that I only paid maybe less than $100 more than the first owner that did not have a 3-year lease she returned it in 4 months and 9 days that is when a brand new transmission was put into the vehicle none of this was in the Carfax nothing above within any of the carfaxes the only reason I am writing this is to maybe get the attention of the owner their sister store and their store of choice would be to go to the Warrington store that is where I've heard the manager or the owner of the store usually is and that's where most of their sales happen. I would love if the owner of the store would see this post feel the pain the consistent pain that I feel every single time I go out to that car I cry because I don't know who to go to I am disabled I live Penny to Penny and for these people take advantage of me is just not even human the people don't have remorse on any customer I did ask Julian who I thought was the top man there because I went through my car salesman and he kept pushing me off pushing me off everything that I was promised prior to purchasing the vehicle was not done and I have learned since I bought the vehicle that there was a transmission replaced in this vehicle I just recently got the warrants the tire warranty information from Julian along with another Carfax that had zero mentioning of any replacement of a transmission I am 43 years old and I've been disabled since 2017 More