Gateway Chevrolet - Service Center

Service takes too long. They know what they’re doing, however they’re just so busy your vehicle will be there forever; over 2wks! They know what they’re doing, however they’re just so busy your vehicle will be there forever; over 2wks! More

Everything went well, customer service was great. They helped me so much and very professional. They helped me so much and very professional. More

my last oil change they discovered minor fluid leak and said they don't know where it comes from"maybe is from the transmission or just condensation" and kept it over a week. they also didn't check and fix said they don't know where it comes from"maybe is from the transmission or just condensation" and kept it over a week. they also didn't check and fix the factory recall. months after I have to make another trip for the factory recall and meanwhile the transmission wasn't shifting correctly and has been in the shop for almost two weeks and still waiting for them to find and fix the issue. my last update was" we duplcated the issue but don't know what causes it and our transmission tech is so back up so we don't know when he'll has time to look at it" totally unacceptable service. More

Service was good but failed on having a loner car, had to rent a car and pay out of pocket. Did not like the extra expense rent a car and pay out of pocket. Did not like the extra expense More

From the minute I drove up to the minute I left I was treated with respect. Everyone was friendly and accommodating. treated with respect. Everyone was friendly and accommodating. More

Minnesota snowbirds. gateway takes care of our service needs when we arrive and when we depart. gateway takes care of our service needs when we arrive and when we depart. More

They did good on response to repairing my wife's car. She mentioned Cody being very professional and kind. We did have to bring it back the next day to repair a wire that they had missed for the headligh She mentioned Cody being very professional and kind. We did have to bring it back the next day to repair a wire that they had missed for the headlights. More

The greet was little slow but Joshua was super fast and straight to the point. straight to the point. More

So far it's been great, no mayor issues and small issues have been resolved quickly. have been resolved quickly. More

Typically oil changes take forever here 3+ hours. I was also asked if I wanted a detail wash on the truck which was very dirty. When I returned to the dealer they went on and on about the survey but I was also asked if I wanted a detail wash on the truck which was very dirty. When I returned to the dealer they went on and on about the survey but failed to wash the truck as they offered. Not to mention my seats and mirrors were all adjusted. Car should be returned exactly as dropped off. If not the oil changes take forever package i bought i would avoid service here all together. More