Gateway Chevrolet - Service Center

If your car sitting for more than 30 days at gateway Chevy i worked for so many dealership and I have never heard a service advisor tell a customer If their car sitting at the dealer for more than 30 days It w i worked for so many dealership and I have never heard a service advisor tell a customer If their car sitting at the dealer for more than 30 days It will be towed to a yard i will never come back to this dealership or recommend this dealer to anybody not only that but they charged me 157 for diagnostics that's ridiculous More

Friendly Service Service Advisor John Sheldon was very friendly & helpful. Having routine service done plus check for small oil leak. Found oil leak, made sure it was. Service Advisor John Sheldon was very friendly & helpful. Having routine service done plus check for small oil leak. Found oil leak, made sure it was. covered by my extended warranty. Completed repairs in a timely manner More

I felt the service was excellent I brought my truck in for a few minor problems and was happy with servlce. I will definitely return to Gateway. John was extremely helpful. I brought my truck in for a few minor problems and was happy with servlce. I will definitely return to Gateway. John was extremely helpful. More

On time, got the job done I had my Equinox in storage for 6 mos. Plus I was driving across the US. My car was safe and up-to-date for my travels. Thank you I had my Equinox in storage for 6 mos. Plus I was driving across the US. My car was safe and up-to-date for my travels. Thank you More

My Charger Paul was amazing!! They went above and beyond the norm to find my alignment problem and solved it !!! Car drives better than when I bought it . Paul was amazing!! They went above and beyond the norm to find my alignment problem and solved it !!! Car drives better than when I bought it . More

Awesome top to bottom This dealership always gets the job done when I come in. I always look to make an appointment with Daniel Mora. He is an awesome advisor and is surrou This dealership always gets the job done when I come in. I always look to make an appointment with Daniel Mora. He is an awesome advisor and is surrounded by great team members. More

Why make a appointment Had a 0900 oil change appointment arrived at 0850 turned vehicle over to service employee did not receive my Buick Encore back until after 1100 A.M. w Had a 0900 oil change appointment arrived at 0850 turned vehicle over to service employee did not receive my Buick Encore back until after 1100 A.M. why make an appointment, And paying over $50 when I can get the same oil from a lube and oil change business less expensive and closer to the home Not a happy customer at this time Loyal customer since 2008 7 purchased vehicles Sent numerous friends and family to gateway And this was not a good experience at all More

Oil change Robert from service always does great. However I'm NOT too happy with sales, and others involved after purchase made. Joe Gambino Sr was happy and the Robert from service always does great. However I'm NOT too happy with sales, and others involved after purchase made. Joe Gambino Sr was happy and therefore shared his appreciation by giving back. I was given a word from Joe Gambino St himself on a few things and that did NOT fully happen. At 1st I was very happy to hear BUT afterwards I noticed that His Word was NOT taken seriously but sales, and others, which making his WORD of NO affect. that to me was NOT right. My dad is about Joe's age and what he says still holds power. If my father says to do something it will be done, his word is gold. However I know everyone is different but I just wanted to point that our. I did purchase 2 cars from Gateway months apart due to 1st experience I received. More

Great service Went in for a scheduled oil change and tire rotation. Took about an hour and a half while I waited in their lounge getting some work completed on my Went in for a scheduled oil change and tire rotation. Took about an hour and a half while I waited in their lounge getting some work completed on my computer. Each associate that came by was pleasant and asked if I had been helped. When finished, I came out to a clean and ready to go car. Thanks for the great service! More

Excellent! Very helpful and prompt. Did not have to wait longer than expected time frame. I never believed all the fuss that people rate there service 3 years co Very helpful and prompt. Did not have to wait longer than expected time frame. I never believed all the fuss that people rate there service 3 years coming here and never disappointed. Thank all you guys for the great job you guys do , your all a great team. God Bless More